Error 406 -- Not Acceptable in RS Forms Pro backend

[Dorothy Firsching]

Hello,

I was wondering whether you have run into this issue.

I had a version of a site working on Joomla 4, but now with the most
recent version of Joomla 5 and RS Forms Pro, I am getting 406 -- Not
Acceptable when editing / saving changes to a form in the backend.  I
can back browser away from it, but I get it even when cancelling
changes. So as this stands, I can't make any backend form changes.

This is supposedly related to mod_security, which I would need to figure
out what rule is being violated to turn that off unless I turn the whole
thing off.

Note though, that this is also on a different hosting provider
(InMotion) rather than HostGator, as HostGator could not provide the
required database. So this could just be an InMotion mod_security
issue.  I have not yet fiddled with it sufficiently, but it's getting
late tonight so I thought I would see if anyone else had run into this.

I am also getting "unable to instantiate mail" from RS Forms although I
can send test mail from Joomla.  It would be nice to be able to edit the
form to test!

Dorothy

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Dorothy Firsching, PMP
Ursa Major Consulting, LLC
9536 Stevebrook Road
Fairfax, VA 22032
phone (703) 425-6236
fax (703) 345-9354
www.ursamajorconsulting.com

[Bruce Scherzinger]

Have you enabled debug and maximum error messages and got any trace info from that?

_________________________________________________________

Bruce Scherzinger * bruce.sc...@gmail.com

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[ge...@emedia-associates.com]

Hey Dorothy,

I haven't seen the mod_security issue, however I have been vexed by the
'unable to instantiate email' issue
<https://www.rsjoomla.com/support/documentation/rsform-pro/frequently-asked-
questions/could-not-instantiate-mail-function-error.html> . The long and
short of it, in my case, was that the 'Send From' field in the form has to
be a validated email from that server if you're using PHP Mail. OR, it could
be a validated email address using SMTP. I've gotten into the habit of using
the Global:mailfrom field on the form, which represents From Email value in
the Global Configuration.

Gene

www.ursamajorconsulting.com <http://www.ursamajorconsulting.com>

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