Moneysoft App

[Karriem Drewery]

Iasked them about this - if they had gone in and changed them - they said they haven't as it's locked at the end of the period when they file them. I go back into the software and re-print the 'employers summary for the period' and it's got payments to employees missing from the original print out. There are lots like this.

As you can see there looks like payments have been taken off in the second pic, this has happend all through the year (about 60% of the weeks). SO the journals I have made do not match the payments to HMRC and the year end summary I have printed off to check.

The report at the year end was called 'period totals' and has a row for each week and the columns total payments, tax deducted, employer NIC, net pay and employer NIC across the top. This report matches everything in Pic 2.

Compare this with your journals and you will be able to see where the discrepancies are. Assuming you still have the weekly sheets (1) he gave you you can also match them against the analysis/weekly total as well.

You can scroll back and forth through the weeks by using the arrows at the top of the page where it says current period week x, or alternatively click on the sign (pay details) on the menu tabs and select the week you want to look at, close the pay details and you will be on that week, and can select the report you need.

You have some missing employees on the current print out, have these left throughout the year? I'm going to have a guess that your client has deleted these employees from the payroll, which has wiped out their record for the year.

Have a look at the sign on moneysoft and look at the individuals that are missing on the current sheet, are the correct pay details showing in week 1, for instance, that matches up with your original sheet? If they're not, that would explain why they're not showing on the current sheet, if they are then I think it'd be worth phoning moneysoft for further help.

I don't use moneysoft so can't really help you, but is your client the one who does the payroll, or an employee? in which case you could ask them. It could be and Im only guessing that for some reason one of the payrolls for an employee had to be rolled back, if so, this would alter some of the figures later, and you may not have been told. Its worth seeing if you can speak to the person who does the payroll, because if they have rolled it back and redone the reports, they may have not thought that they needed to tell you to update. If the rollback was due to an error and not just because someone had left, they might not like admitting that they had to roll it back, just a thought. Anyway really hope you sort it.

As I said I don't use moneysoft, but if you are not responsible for actually preparing the payroll, and if the figures you have are correct, cant you talk to them and if necessary HMRC, just redo the end of year using the correct figures, if the ones that have left have other jobs then the tax/NI may have been sorted anyway, and then do it correctly for this year. If it is a genuine error, you could ring up HMRC explain that the person who did it made a mistake and hopefully they then won't get a fine for a late submission. Hope you sort it, but as long as you cover your own back and point out the errors, then if they don't just make sure you can't be held liable.

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