Salesforce Solution Architect- Field Service Lightning _ Remote
khaza 3sbc
Role: Salesforce Solution Architect- Field Service Lightning
Location: Remote
Duration: Long term
Job Description:
Required: FSL Architect, Service Cloud, at least 5 E2E Implementations in SA role
Certified Salesforce Field Service Lightning Consultant
Experience with setting up FSL data model (Work Orders, Service Appointments, Service Resources, Territories, etc)
Ability to configure Service Rules and Objectives in support of Field Service business processes
Experience installing FSL managed package and guided setup configuration.
Primary responsibilities include overall project and customer success as well as:
As a key contributor on a project team, guide customers through the implementation of Salesforce solutions
Engage customer stakeholders to understand desired business outcomes and define success criteria
Articulate to customer stakeholders the value of recommended solutions and approach
Lead Customer-facing Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements
Perform fit-gap analysis between Salesforce functionality and client requirements
Document business requirements as part of the Technical Design Document in collaboration with Technical Architect
Manage the delivery and testing of the functionality by Development resources
Iterate on solutions through a Build/Test/Review cycle with customer Product Owner
Develop training curriculum and deliver training sessions to the solution’s end users
Work with a Project Manager to manage a project to scope, budget, and timeline expectations
Regards,
Md.Khazababu
Recruiter
3S Business Corporation (3SBC)
P: 281-823-9222 Ext 518 | F: 281-823-9225
Email: md.k...@3sbc.com| www.3sbc.com
Hangouts – khaz...@gmail.com
3S Business Corporation
#16700 HOUSE HAHL RD BLDG 6B, Cypress, TX- 77433