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Ronald sherri

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Nov 16, 2017, 5:57:34 AM11/16/17

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I started the "Internet required" scan, on my laptop, at a public library. I couldn't wait for it to finish so I left it running and took my laptop home where I don't have internet access. The scan finished and said I had no issues. So how long must I be connected to the internet after starting the scan to get an accurate result? And is it safe to assume that the scan finished even though not connected to the internet for the entire time? It would be difficult for me to leave it somewhere where it has internet access for the entire time. It took quite a few hours.

Norton Service Number

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Nov 16, 2017, 5:58:45 AM11/16/17

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Hello Johnnyboyz The short answer for you is NO. Your scan may have completed however access to the internet is required due to the combination of local definitions with those in the cloud for better detection. Though this article from a previous post is older it is still valid.

You will need to find internet access and re-run a complete scan while connected. Hope this answers your question appropriately.