After I "SAVE" a project, when I go back to open it, files are missing and volume is gone

4 views
Skip to first unread message

Mister Tone

unread,
Aug 14, 2013, 9:48:57 PM8/14/13
to norrkro...@googlegroups.com
Wow.

I bought Videocanvas because I did a short tester on the demo and the multi Layers worked.  Great right?  Well, now that I've jumped in, I've found several issues.  Let's start on the issue I described in the subject line.  What happen?

I place two files (layering them) in the timeline, save, and then go away.  I then come back and one of these still shows up as a file in the timeline, but all the content is gone.  No video and no audio.  I'm dumbfounded.  Can anyone help me here?  I'll ask my other questions in separate post.

Tone

Martin Wennerberg

unread,
Aug 17, 2013, 6:03:20 AM8/17/13
to norrkro...@googlegroups.com
Hi Tone,

This does not sound like any known issue. Can you please email me privately (mar...@norrkross.com) with the exact details on what you do and the unexpected results, along with the machine info (what Mac model and which version of OS X)?

The most common malfunction in the app is when you use some third party QuickTime plugin, such as Perian with particular media files.

I’m sorry for the trouble,

Martin

--
You received this message because you are subscribed to the Google Groups "Norrkross Movie" group.
To unsubscribe from this group and stop receiving emails from it, send an email to norrkross-mov...@googlegroups.com.
To post to this group, send an email to norrkro...@googlegroups.com.
Visit this group at http://groups.google.com/group/norrkross-movie.
For more options, visit https://groups.google.com/groups/opt_out.

Reply all
Reply to author
Forward
0 new messages