videocanvas crashes when i open!

[Daniel]

hello

i just purchased VideoCanvas on the App Store. It opens for a second
and then crashes. i am running a MacBook with OSX Lion. Is there
anything i can do?

thanks

daniel

[Martin Wennerberg]

I've had a few reports of this crash and am working on it. It seems to be related to the media browser, but I don' know exactly what the error is yet.

The previous version didn't seem to have this problem so you can download it from http://www.norrkross.com/software/movie/VideoCanvas_2.1.1.zip and run it until this is fixed, which hopefully within days. Unfortunately that version has some other issues under Lion.

I'm really sorry for the inconvenience and will do my best to fix this quickly.

Martin

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[Martin Wennerberg]

Daniel,

I just published a beta test version of VideoCanvas version 2.2. It would be great if you could test it and let me know if it fixes the problem for you.

It's at http://www.norrkross.com/software/movie/VideoCanvas_2.2.b1.zip

Thank you,
Martin

[Daniel Park]

Martin,

I installed and it looks like it works! i did a quick test and i'll let you know of any changes! thanks!

daniel

[Vesa M]

I actually have the same problem and the beta did not solve this.

Running on 10.7.1 caused first quite a hang up for video canvas while
it searched for catalogs for media browser.

After that it does not freeze anymore, but adding a media to the
timeline results in crash (after asking if frame rate of the project
should be changed - crashes on either option and small or large
video).. Would the crash reports be of any use?

On Aug 15, 9:23 pm, Daniel Park <danielparkmu...@gmail.com> wrote:
> Martin,
> I installed and it looks like it works! i did a quick test and i'll let you
> know of any changes! thanks!
>
> daniel
>
> On Mon, Aug 15, 2011 at 8:38 AM, Martin Wennerberg <mar...@norrkross.com>wrote:
>
>
>
>
>
>
>
> > Daniel,
>
> > I just published a beta test version of VideoCanvas version 2.2. It would
> > be great if you could test it and let me know if it fixes the problem for
> > you.
>

> > It's athttp://www.norrkross.com/software/movie/VideoCanvas_2.2.b1.zip

[Martin Wennerberg]

Yes, please send me the crash reports.

Thank you,
Martin

mar...@norrkross.com

[Martin Wennerberg]

It seems that there is a problem with a 3rd party QuickTime plugin called 3ivx. Remove 3ivxVideoCodec.component from /Library/QuickTime or from Library/QuickTime in your home folder and try again.

Martin

[Joseph Girardot]

Martin:

You were spot on with this. Solved the problem immediately!

Thanks!

Joe Girardot

On Aug 19, 2011, at 2:51 AM, Martin Wennerberg wrote:

> It seems that there is a problem with a 3rd party QuickTime plugin called 3ivx. Remove 3ivxVideoCodec.component from /Library/QuickTime or from Library/QuickTime in your home folder and try again.
>
> Martin
>