Ultimaker Cura 4.13.1

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Kassim Sin

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Aug 4, 2024, 2:25:28 PM8/4/24
to norreteexpdy
Itwould be really helpful if you could let us know what installation directory you used previously (which did not work) and what you changed it to (so it now works correctly). That way we might be able to fix issues for others who have the same issue you had...

The same thing happened to me on Windows 10 Pro 21H2. Cura originally installed in the "C:\Program Files\Ultimaker Cura 5.0.0" and it would not start. I uninstalled and reinstalled to "C:\Ultimaker Cura 5.0.0" and it worked perfectly.


So i ran into this exact problem and tried installing it to "c:/Ultimaker Cura" instead, that did not work, found out in another forum it is being messed with by my multiple displays, it was trying to open on the right display instead of the middle one(main). I just changed the main display to the one cura was trying to open on(right) and BAM it opened just fine. But once its open make sure to go to settings>general and uncheck "restore window position on start" before changing your main display back to normal position.


I am having the same issue of launching Cura v5.1 and getting the locked up white screen of death! I tried the above suggestions, for the most part it worked until it came time to "sync" the the white screen of death. I searched for log files and only found 2.


Hi Guys, I'm having the same problem on my MacBook Pro. Installed but it will not launch.

I'm going to remove then reinstall to see if that helps as it looks like this may have assisted others then I'll report back with log files etc.


I'm running 3 monitors. When I disable two, I can open Cura 5.2.2 fine, and this seems to be the only way to open it. However, I can then re-enable my other two monitors after opened it with only one enabled, and move the program to any monitor I want without issue. Maybe this is already known but I haven't read about anyone reporting this scenario so I figured I'd add.


I am having problems that are similar but mine comes up with a purple box saying this app cant run on your PC.



Now I am using this PC an older laptop with windows 10 on as my HP pavillion has problem with cura and Open GL 2.0. This is because it has an automatic switchable graphics. Intel and AMD catalyst.


I installed version 5.6 of Ultimaker Cura, however the program does not start. I've already tried changing the instalation folder. Logs are created when starting Cura (AppData\Roaming\cura folder), but there are several logs.


Hi, I also ran into the issue where Cura would open with a white screen and be stuck on my Windows 11 PC. I had no issues previously. I am using Cura Version 5.5.0



To resolve this issue, I had to edit the cura.cfg located at C:\Users\\AppData\Roaming\cura\5.5


FWIW: Different versions of Windows handle this differently *glares at Windows 11* but if you select a program's item on the taskbar (or its window, if you can see it, the important part is that the window is focused) and press Win+Up to maximise it (and if it's already maximised, it makes it take up the top half of the screen). Also worth noting is that Win+Down will first resize the window so that it's small and the next press will minimise it. So if you have a taskbar icon or can Alt+Tab to it, press Win+Down twice then Win+Up twice it should maximise it on your current monitor. If you have multiple monitors enabled then Win+Shift+Left or Win+Shift+Right move it to the next monitor in that direction.


Thanks for the hint and yes, I am running a two Monitor setup and Cura opened on the right side monitor.

The Window was visible but completely frozen and unresponsive, similar to what TMan4557 described in a previous post here:




Not sure how I got there in the first place, but I was able to reproduce this issue with Cura 5.6.0 by adding the window lines back into the config file.



As already mentioned, deleting the window lines in the config resolved this issue and didn't happen again after. It seems that there might be two different issues described by previous users:


It may happen again if you drag Cura to the second monitor and then close it. To prevent that from happening, untick the "Restore window position on start" checkbox in the General preferences inside Cura.


I deleted the config files in appdata. There were a bunch of old ones going back to V3.8 so I cleared them all out. I still cannot access 5.6. There is no shortcut on the desktop and nothing happens when I try the start menu.


I'm on Win 10 and I want to use V5.6 as my latest project of print 3d model planes comes with custom profiles that can't be imported into V4.8 for whatever reason, hence the need for the new version. I currently have the Elegoo version installed but I have tried to get rid of all the old ones.


Try uninstalling Cura using an uninstaller tool that can look for leftovers. I like Bulk Crap Uninstaller (free, open source), which as well as living up to its name (essential whenever I get a new laptop) you can just uninstall single programs and it will look for leftover files or registry entries (which you then choose which ones to delete). Different Cura versions tend to be self-contained (their own install and config folders) so it might pick up a bunch of stuff from earlier versions, you can try to pick and choose the ones related to 5.6 or just nuke everything if you want. Then after it's finished uninstalling and cleaning up leftovers, reboot (n.b. these days in Windows by default that actually isn't the same thing as shutting down your computer and turning it on again, has to be a reboot) and try installing 5.6 again.


The Method series is designed for the high-quality production of tools and end-use parts. Their actively heated build chambers, direct drive, and rigid metal frame make it easy to 3D print a specific range of engineering-grade materials with high repeatability and dimensional accuracy using 1.75 mm filament.


Ultimaker S3. This release includes a new profile for our latest S-line 3D printer: the

Ultimaker S3, which we officially announced at TCT today. Learn more about the Ultimaker S3 by reading the blog.


Ultimaker S5 Pro Bundle. At TCT we announced the Ultimaker S5 Pro Bundle, which is fully integrated into this version of Ultimaker Cura, as well as Ultimaker Connect and Ultimaker Cloud. An Ultimaker S5 connected with a Material Station will show all available material combinations in the configuration selector. Learn more about the Ultimaker S5 Pro Bundle in the blog.


More 3D file formats. Ultimaker Cura 4.3 is compatible with even more 3D file formats than

before, allowing you to integrate CAD software, 3D scanning software, and 3D modeling software into your workflow with ease. Natively open Collada, GLTF, OpenCTM, and PLY formats, to name a few. Downloading plugins from the Ultimaker Marketplace brings in support for many more.


Align faces to the build plate. Orienting your models with the rotation tool or the lay flat tool can be a hassle with complex geometries. This new time-saving feature lets you select a face of your model to rest on the build plate, so you can get the orientation you need quickly and easily.


Support infill/interface line directions. Improve reliability with more precise control over certain aspects of your print. Choose the angle that support-infill and interfaces print at, thanks to a contribution from vgribinchuck. Input a set of angles you want lines generated at, and these will be placed sequentially throughout your 3D print.




Print small features slower. Smartavionics has contributed a setting which recognizes small perimeters and reduces print speed in order to boost the reliability and accuracy of small printed features. This is especially useful for small perimeters such as printed holes, as they tend to get ripped away from the build plate easily due to their low contact area.




Easy selector for z seam positions. Z seams are now easier to position on your model, thanks to a contribution by trouch. A drop down selection box has been added to custom mode, giving you a list of presets to place the z seam on your model.




thumbnail not showing on Creality 3 V2. Hi, in Cura I've selected extensions and added create Thumbnail, sliced and saved. But a thumbnail does NOT show on the creality 3 vs 2. If I use the creality slicer it does, but Cura seems a bit better. Is there a way to get Cura to add add a thumbnail that will show on Creality 3 V2? Cheers Steve


If you compare the cura & Creality gcode files created when you slice you'll see that the Creality slicer puts the thumbnail at the top of the gcode, where cura puts it further down, which is one reason for it not working as it needs to be the first item in the file. I also think the cura thumbnail format isn't correct for Creality printers either . There's a couple of ender specific post-processor scripts in the cura marketplace, which may work for your printer.

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