ActuallyI don't recall ever setting one. Now however, I have a new phone and cannot restore it from the backup, as there it prompts me for a password I don't have! I tried all the ones I've used for my iPhone and pretty much every other one of which I can think, all to no avail. I need the data in the back up. But I can't get to it. I've already tried the keychain route to no avail. Does anyone have any suggestions? I have a MacBook Pro running Mac OSX 10.6.7 and iTunes 10.2.2. The iPhone is an iPhone 4.
Start guessing. You entered it, twice, possibly years ago. It never changes. You get unlimited guesses. to speed up the process uncheck "Encrypt Backup" and you will be prompted immediately. If you are like most people you reused a password, probably related to your iPhone or your Apple ID. If you have a company MS Exchange account on your phone it might have been a company email or domain password, and on rare occasion, it was actually entered by your system administrator.
Nice list, Lawrence! My god, I can't believe this issue is continuing. ITunes needs to warn people about the implications of entering a password for a backup. If it said "This password will be used automatically without prompting for all future backups. Please record it in a safeplace" then people wouldn't continue making the same mistake they've been making since this thread started 7 years ago.
You won't be able to use previous encrypted backups, but you can back up your current data using iTunes and setting a new backup password.If you have a device with iOS 10 or earlier, you can't reset the password. In this case, try the following:
I then take an absurd amount of care to store that password somewhere safe. I was told in no uncertain terms it is my responsibility. "no way" is pretty clear. I don't blow past dialogs of valuable information and warnings. And if I ever do, and I will admit I have... I take responsibility for my actions.
This is really vague and ambiguous, given the importance and unstated "fine print" around this whole process... And doesn't include any information about the fact that this password will be unchanging forever, will be used for all future backups, is unrecoverable, and will be required into the indefinite future in order to use any backups made from now until eternity. (Again, better option would be to ask the user each time they make a backup if they want to create a new password, or use the existing one.)
Beyond that, it's not even clear that this is CREATING a new and separate password. This is why people are confused - if you don't think about it very closely, it might appear to just be asking you for your login password (since Mac OS sometimes asks for that), or for your Apple ID password (since that's what people are familiar with entering for such things).
Seems to me it would be a nice option, actually, to let people use their Apple ID if they choose, since it's one less password to remember. And then if/when you change your Apple ID password, you can still access your backups. In either case, if that's not possible for some reason, then make it CLEAR that this is NOT the Apple ID password, but a completely new and separate password being created.
p.s.: the only reason I saw these dialogs was that previously I was backing up to iCloud, but ran out of space so started using local backup instead. So this might be something to try BEFORE you create your backup (for example, if you know in advance that you don't remember this special password, but want to create a new backup) - on your device, go into Settings > iCloud > Backup and switch the toggle (so if you're currently backing up to iCloud, turn it off, or if you're NOT currently backing up to iCloud, then turn it on). Then the next time you go to create a backup, iTunes will ask you if you want to use encryption, and let you create a new password for it if you choose to do so.
She performed the backup. And now she can't restore this backup - which she JUST MADE - because it's asking her for a passcode. She has no recollection of ever entering a passcode for her backups. Perhaps she did create one - several years ago. Who knows. Point being: the user should be told when creating a backup that the backup will be locked.
And, again, it should also be made very clear that this password will be the same forever - which is kind of weird, when you think about it - and can never be changed in the future, or recovered if you forget it. Again, each time a backup is made, it would be better to remind the user about this and ask if they would like to create a new password.
Well, if you think about what the password actually is - it is not a "password" in the usual sense. It is the encryption key for the backup. As a result, it isn't saved anywhere, unless you check "Remember this password in my keychain" when you first set it. As it isn't saved anywhere, there is no way to change it unless you know the password. And no way to recover it, for the same reason. In general cybersecurity protocols specify that no password should ever be recoverable. If you access a site that can tell you what your password was you should cease using that site, as any hacker worth her salt can steal your password.
The reason for all of this security is because it means that no one, not Apple, not a hacker, not someone who stole your phone, not law enforcement, not your ex's lawyer, can recover the contents of your phone or its backup. If there were any way to access the backup or change its password without knowing it all of these people would be able to hack the backup or get a court order to recover the information.
There is one professional tool that can recover the password if you are not in the habit of using strong passwords. I'm not allowed to post a link to it, but it shouldn't be hard to find. It isn't cheap, however, because its target market is law enforcement.
If you are in the habit of reusing passwords, you can start going through them one by one and you will probably be able to guess it. Many people have found that it was an old Apple ID password, or screen unlock password, or domain login password. To speed up the process uncheck "Encrypt password" and you will be prompted immediately, and you get unlimited guesses.
It has been proven beyond any doubt that Apple has not been adding or creating encryption passwords for iTunes backups. This can't be what keeps this inane conversation going. What does is posts like yours, continuing to imply someone else is responsible. Each of those who recalled or reverse-engineered their encryption password(s) came to realize that the password was indeed set by them at some point and being human, they forgot not only the password, but that they created and entered that password in iTunes.
You will notice that it says "Enter a password to protect your [iPadiPhone] backup." Nowhere does it say this password is for any other purpose, or does it say that it has anything to do with any other password.
I had the same issue. Tried all my passwords and thought it was a bug. Then checked to see if the back up was actually encrypted via Preferences and indeed it was. I then tried my first ever Apple ID password (which I hadn't tried yet) and it worked. So if it shows as encrypted, you have to find the password.
What isn't clear about "Enter a password to protect your iPad(iPhone) backup." It does NOT say enter your iTunes password. It clearly says it is a password for the backup. And, while some people used their iTunes password, many did not, so a lot of people understood the message. I posted a list of different passwords that users have found to be the one they used, further up this page. Out of 156 users in this thread when I created the list only 40 (about 1/4) used their iTunes password.
The owner of the data, who made the choice to create the password, is helped by a password/encryption key that cannot ever be recovered by anyone, other the the creator of said password/encryption key.
It took me hours figuring this out. I do not remember putting password as well, and tried several possible passwords, tried atleast40. Attaching pictures here of what worked for me. Used steps 1-4 from "if you can't remember the password from your encrypted backup" and then Steps 1 and 4 from "Edouard G". Hope this helps.
I have a Windows 10 laptop, and I did an encrypted back up of my iphone 6 using iTunes. I set the password (using the same password as my apple id password), yet it would tell me that the password was incorrect. After several attempts and reading through this support page, I encountered a message that helped me. It reads as follows:
Hi elabianca, look in your Keychain Access app, in your Utilities folder. Launch it, search for "iphone backup", and chances are you'll get a match. Open the item, click "show password" and enter your Mac system password.
I then put 2 and 2 together and since I have Windows 10, I decided to use my Windows 10 password for the password that I was being asked for the restore backup. Guess what? It worked! Hope this helps.
I'll guess the challenge is in doing that decryption on a user's remote system. iCloud is completely different, in that iCloud data is hosted by Apple on a user's behalf and secured with your Apple ID and password.
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