Ihave a Logitech m525 mouse that I use at work (Win 7 32-bit). For the first little while, I would take the mouse home with me which meant unplugging the Unifying receiver. After a few times doing this however, I noticed that if I plugged the Unifying receiver back into a previously installed port, it wouldn't work. Over time, I've actually run out of ports to plug this device into. I get the following "USB Device Not Recognized" error:
This is typical behavior of a broken/worn down unifying receiver. The only way to fix this is to purchase another. However, you'll have to setup your old devices to the new receiver using Logitech's software.
This may have to be done with each new computer you use the mouse/new unifying receiver with. Although after a fresh install of Windows 8, my receiver picked up the mouse just fine without any of the Logitech software.
If the Receiver isn't being recognized it is not necessarily broken. I plugged my t600 receiver into my pc (win 7 64bit) and i am having these same problems. I move over to my laptop (windows 8) with the same receiver and i can use the mouse with no difficulty. There is something about windows 7 64 bit that is having issues with this. Test your receiver on a different device before claiming its broken. or returning your product. Chances are you may be able to make this work.
This seems to have affected not just logitech unifying receivers, but all USB Composite Devices.My Android tablet is also affected, as well as my Microsoft Xbox 360 USB Controller receiver, since it has two 360 pads sync'd to it, but my wired PowerA Minix360 is not affected. My microsoft wired keyboard 600 and logitech V220 are also not affected, as they are not 'USB Composite Device', but 'USB Human Interface Device'.
USB Composite Device is used to wrap up multiple child Devices in a single parent Device, such as two USB Human Interface Device endpoints (One for keyboard, one for mouse) like the Logitech Unifying Receiver does.
My Logitech USB receiver had similar problems to those above. Drivers were not available or couldn't be found. I tried everything. Turned out it was a problem with the last Windows Update 2/13/2018. The link below shows you how to go into the Device Manager and command prompt to uninstall the last update. Not sure if it only uninstalled it or if it uninstalled and then re-installed with a fix, but my mouse and keyboard are working again. See link and explanation below.
After installing this update, some USB devices and onboard devices, such as a built-in laptop camera, keyboard or mouse, may stop working. This may occur when the windows update servicing stack incorrectly skips installing the newer version of some critical drivers in the cumulative update and uninstalls the currently active drivers during maintenance.Microsoft is working on a resolution and will provide an update in an upcoming release.Workaround steps are available in KB4091240.
This issue occurs when the Windows Update servicing stack incorrectly skips installing the newer version of some critical drivers in the cumulative update and uninstalls the currently active drivers during maintenance. Resolution
I opened my 2 Logitech receivers (as suggested in the youtube video) and the four copper pads appeared highly corroded with a great deal of black oxidation on the leads. I could not get them to work by stuffing a piece of paper between the circuit board and USB housing, as suggested in the video, but I was able to hold the USB receiver inside the laptop USB port with my hand and it was recognized. However a few moments later and I probably quivered and lost electrical contact, and it said, "USB port not recognized" after having formerly recognized it.
You probably need a new receiver, or you can follow the youtube video, take apart the nub, and try to put it together so it will work. I must say, you may not have good luck, the manufacturing quality of this USB transceiver is horrible, Logitech, shame on you!
In my case, the copper line (path, whatever) was broken. You need to connect it by soldering. It will work. I attached a photo with a possible broken line (see photo). It was #3 in my case. First, open it with pliers than pull out the logic board and fixsee the logic board and possible broken line place.Hope it helps!
I had a similar issue. In my case I found the USB receiver actually pushed slightly too far in to the port. It somehow detected as an HID Mouse but did not install properly. If I pulled it back out just a millimeter it would kick in and work just fine.
Under the device manager, my HP Wireless button driver is still giving me a yellow triangle thing and if i check the properties it says the error code 39. This problem has been very frustrating because i have tried multiple mouses and they do not work. i dont have a wired mouse so i dont know if that could help, but right now thats not an option.
I have been wondering, is my drivers version wrong? My driver is at version 1.1.16.1 and thought that perhaps all these Windos updates did mess up somehitng? couldnt find any way to update the driver though. I did try to uninstall all windows updates to that date when it happened, but that didnt work. Then i installed all these updates back.
I have googled this and done everything everyone says but that error code just wont go away. I really dont want to reset my computer or anything so if theres something i could do to fix this, please help me out.
You never mention the exact model of computer you have --without any evidence to support it, I am assuming your model fully supports the Windows Operating System version you have installed. If it does not, for example, if the computer was intended to support Windows 7, there might be issues resulting from non-supported drivers. Sometimes one can find a newer driver that would work - sometimes drivers can be run in compatiblity mode, sometimes things just do not work as expected when the computer is running a Windows version not fully supported on the machine.
You have installed the correct HP drivers for your Windows version, Windows Updates are current and installed with out problems, and the computer's BIOS is at the latest version available for your Windows 8.1 64bit OS.
The unknown device in the Device Manager is a concern. It is likely a source of issues, though the wireless problem itself is perhaps not directly related to a Logitech Mouse connected with the Logitech Unifying USB connector. In my experience, lack of Wireless does not keep a Unifying connected mouse from working. ??
Depending on the model of the mouse, when it was purchased, and the Unifying connector used to manage the mouse, you may need to reinstall the Unifying software, and / or open that software and perhaps disconnect and then "re"pair the software with the mouse or remove an unused connection point.
thanks for the tips, but unfortunately this problem still exists. I dont think its the mouse itself, as i downloaded the logitech unifying program, and did as the program said, connect a device, but it doesnt connect. Im pretty sure theres something wrong with the drivers of HP Wireless button driver because of the code 39 in device manager.
i just realised that i did check HIDClass from regisrty for Upperfilters and lowerfilters and there were none, but is it possible that other hardwares upper/lowerfilters could cause HP Wireless button driver to malfunction?
Now the hardware ID is a bit of a problem because my computer is in Finnish and i have no idea whats it called in Finnish. i tried to change my language to english, but that didnt work out at least not yet so i have to guess.
This package provides the driver for the HP Wireless Button on supported models running a supported operating system. HP Wireless Button allows the physical (hardware) wireless radio button on the system to enable and disable the wireless connection on the system.
Solaar is a Linux manager for many Logitech keyboards, mice, and trackpadsthat connect wirelessly to a USB Unifying, Bolt, Lightspeed, or Nano receiver;connect directly via a USB cable; or connect via Bluetooth.Solaar does not work with peripherals from other companies.
Documentation here is for the current version of Solaar.Some Linux distributions distribute old versions of Solaar.If you are using an old version and something described here does not work you should upgradeusing one of the methods described below.
Solaar runs as a regular user process, albeit with direct access to the Linux interfacethat lets it directly communicate with the Logitech devices it manages using specialLogitech-proprietary (HID++) commands.Each Logitech device implements a different subset of these commands.Solaar is thus only able to make the changes to devices that devices implement.
Solaar is not a device driver and does not process normal input from devices.It is thus unable to fix problems that arise from incorrect handling ofmouse movements or keycodes by Linux drivers or other software.
Solaar can be used as a GUI application, the usual case, or via its command-line interface.The Solaar GUI is meant to run continuously in the background,monitoring devices, making changes to them, and responding to some messages they emit.To this end, it is useful to have Solaar start at user login so thatchanges made to devices by Solaar are applied at login and throughout the user's session.
Both Solaar interfaces are able to list the connected devices andshow information about each device, often including battery status.Solaar is able to pair and unpair devices withreceivers as supported by the device and receiver.Solaar can also control some changeable settings of devices,such as scroll wheel direction and function key behavior.Solaar keeps track of most of these settings on a per-computer basis,because devices forget most settings when powered down,and the GUI application restores them whenever a device connects.For more information on how to use Solaar seethe usage page,and for more information on its capabilities seethe capabilities page.
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