Ubuntu & Brother printer freeze up / Kubuntu & HP better?

[Michael L]

Hello again NLUG IT therapists,

I have one (computer hater) user who had 3 years of overall good results  with Kubuntu; the HP M203DW network printer seems to have just worked as far as communicating with Kubuntu which is incidentally on an old 8GB RAM i5 Win8 HP computer (sans Win8😁).

I have another user (less of a computer hater) on a Lenovo 16GB RAM i7 Ubuntu 20.04 system with a supposedly robust Brother L8900cdw printer.  The Brother printer was connected via USB and had its share of freeze ups.  I switched the connection to ethernet network; it seemed to work better and not freeze up .. until this week.  On the settings GUI I only see status "processing" / jobs in queue while the printer remains unresponsive and I have no idea if it can be diagnosed from the command line.

I'm considering switching him from Ubuntu 20.04 to Kubuntu 22.04 and if that doesn't work, maybe switching to an HP printer.

If anyone has had printer success with a particular hardware combination or other "make printing easy" software, I'll be glad to hear of it.

Thanks

[Tilghman Lesher]

Navigate to https://localhost:631/printers (on that particular
machine). Click on the printer name. Verify that it's not paused
(under the Maintenance dropdown, if the option Pause Printer is
available, it's not paused; if the option Resume Printer is available,
it is paused.)

This should work on any modern Linux system, as they all now use CUPS
(though with varying interfaces). This is the bundled CUPS interface.

If it prompts you for authentication, you'll need to have root's
password to enter at the prompt, unless you've set up other users to
be admins. This is a little more involved, and it would probably be a
good future NLUG presentation.

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Tilghman

[Michael L]

I'm all for good NLUG presentations and your presentation on old server upgrade was the first I ever attended in 2013; as a former Microsoft prisoner, in my book most any Linux presentation is good.  Just listening in on discussion benefits me every time.

Thanks

To view this discussion on the web visit https://groups.google.com/d/msgid/nlug-talk/CAHPkZcWdkBuHkTrZPHjjMpGnFRavJfTZMSR6BSYgEmL%2BAZVFhg%40mail.gmail.com.