Our mission is to protect life.
We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.
It’s a big mission, but it’s one we’ll pursue relentlessly every single day.
Axon’s fast-paced growth over the past few years has coincided with huge increases in complexity and load in our product systems. We have reached an inflection point in how we monitor and observe our systems; we need to move beyond a handful of informally managed, loosely-connected monitoring tools to a more cohesive monitoring solution that works seamlessly in Kubernetes and VM-based infrastructure and integrates well into common tools and frameworks. You have strong experience in the observability space, and you will help to define, implement, and support monitoring infrastructure covering operational metrics, centralized logging, and distributed tracing for every product at Axon across multiple clouds and regions. You are someone who can learn and navigate the current Axon context and craft solutions that evolve existing systems in the direction of a long-term vision, capturing value incrementally along the way.
The consumers of observability tools at Axon are diverse, including software and hardware engineering teams, business intelligence, customer service, and information security. You have experience operating complex systems that are 24/7 critical and need clear service-level agreements (SLAs) that are backed up with operational procedures that guarantee the SLAs.