Fwd: Model RTI to the BSNL Telelphones.

[Vijay Anand]

Running from "Pillar to Post" can become a thing of the past, if majority of our fellow citizens start using the RTI Act effectively.  A simple RTI, and Rs.10 fees can work wonders for one, like below.

Thanks & Regards,

Vijay Anand

From: Vijayakumar J <vijaya....@yahoo.in>
Date: March 10, 2013, 4:19:27 AM GMT+05:30
To: Info 5th Pillar <in...@5thpillar.org>
Subject: Re: Model RTI to the BSNL Telelphones.
Reply-To: Vijayakumar J <vijaya....@yahoo.in>

Hi Bhanu,

I want to share my success story in obtaining refund of BSNL Broadband and Telephone

I surrendered my Broadband modem with telephone one year before, as i was not happy with BSNL service.

After 6 months, i started following up with BSNL office and Customer support office.

But no one have ever replied the exact cause of the delay.

I was doing a research on how to get refund llegal way and i come accross 5th pillar.

I had send email to 5th pillar, by providing information with my issue.

5th pillar guided me with the format and a way of filing RTI on BSNL.

I had filed RTI against BSNL, with postal order of Rs 10.

Suprisingly, i got a call from BSNL within a week of filing RTI.

The AO explained me what was the issue.

Within a week, i got the settlement as a check.

I am explaning this to my friends, whoever i come accross about 5th pillar and RTI.

Thanks to RTI and 5th pillar, who made this possible.

Thanks and regards,

Vijayakumar J

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Bhanu Kumar, E.D. 5th Pillar,

On Wed, Feb 13, 2013 at 11:52 AM, Vijayakumar J <vijaya....@yahoo.in> wrote:

Hi 5th Pillar,

Thank you, for helping me to file the RTI on BSNL.

I worked wonders, and i got my refund as a cheque.

Once again, thank you so much... :)

Thanks and regards,

Vijayakumar J

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From: Info 5th Pillar <in...@5thpillar.org>
To: vijaya....@yahoo.in
Sent: Friday, 11 January 2013 4:22 PM
Subject: Model RTI to the BSNL Telelphones.

Dear Vijayakumar,

Please find enclosed a model RTI, to be addressed to the BSNL, for the refund of the Deposit for the Brod Band System. Pl. fill up the details wherever required. Feel free for any further clarifications. Enclose a postal order worth Rs. 10/ in the name of the BSNL. Send the application by Registered Post ack. due.
Thank you
BhanuKumar. E.D. 5th Pillar, chennai-24.
From,

Vijaya Kumar,
Address.

To,

The BSNL with full address.

Dear Sir,

             Sub: Information under Right to Information Act, 2005- Broad Band Connection No.  -Closure of the Connectioin-
                     Refund of Deposit-Regarding-Requested.

               Ref: Broad Band Connection No,          in the name of Mr. Vijaya Kumar of K.K. Nagar.
                       Closure Order No.                of BSNL dated           
-- I wish to enclose the copy of the Closure Order issued by BSNL dated                    towards the surrender of BSNL Broad Band connection No.          in the name of Mr. Vijaya Kumar. of K.K. Nagar.I was maintaining Broad Band  of BSNL for a period of     years, and I have surrendered the facility on the 21st of Ferbruary, 2012. The BSNL has provided the closure order on the 24th of Ferbruary , 2012. The advance for the Broad Band is yet to be refunded by BSNL evern after six months from the date of surrender of the Broad Band.  I would request to be supplied with the following information under the provisions of the Right to Information  Act 2005.

1. What is the normal permissible time for the refund of the Deposit for Broad Band from the date of surrender of the facility to the BSNL and the date of Closure order provided by BSNL?

2. Why should this individual's Broad Band surrender take more than 10 months for the refund of the deposit?

3. Who is the person responsbile for the timely refund of the Deposit once a closure order is given to the client?

4. Has any action been taken against the person responsible for such inordinate delay in effecting the refund of deposit?

5. What is the possible date by which I will be in a position to get back the deposit. ?

 I would request to be supplied with the above informamtion  at the earliest. I have enclosed postal order worth Rs. 10 as per the requirements of the Act.

Thanks and regards,     
Banu Kumar

Executive Director - 5th PILLAR

41 Circular Road, United India Colony, Kodambakkam, Chennai - 24 

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