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| Posting Job Title: |
Business Operations Associate Consultant (India) | | Region: |
India
| | Job Category: |
Business Operations Associate Consultant
| | Job Function: |
Business Operations
| | Posting Location: |
New Delhi, India
Pune, India
| | Job Description: |
ZS Associates is a global management consulting firm focused on marketing and sales effectiveness. ZS combines deep expertise with rigorous, fact-based analysis to deliver consulting services to management, and in the business operations, technology and software solutions arenas to help companies improve performance and results. ZS helps companies achieve marketing and sales success through a complete and integrated range of services, from issue-specific solutions to large-scale business transformations.
With more than 2,000 professionals in 20 offices around the world, ZS Associates provides clients depth of expertise and breadth and capacity across marketing and sales functions. ZS is noted for its strong presence in the pharmaceutical and health care industries, yet our work has expanded into selected industries with significant investments in marketing and sales.
ZS’ Business Operations group helps clients run their business better. ZS uses our marketing and sales expertise to identify improvement opportunities and how to overcome challenges, using data, facts and rigorous analysis to drive our recommendations. ZS collaborates with clients to design their solutions and provides capability building and outsourcing services that deliver substantial improvements in effectiveness and efficiency.
Business Operations Associate Consultants (BO ACs) manage key work streams that support our clients' sales and marketing activities. BO ACs take ownership of operating and optimizing business processes, create deliverables, perform analyses and respond to ad hoc queries from the clients. As a Business Operations Associate Consultant, you will:
- Understand client business issues, operating business rules, data, and standard operating procedures
- Incorporate process changes in response to evolving business needs
- Operate business processes for clients on a periodic basis. This includes synthesizing data, performing quality checks and creating error free deliverables
- Communicate with internal and client teams on periodic status updates, issue resolution and change control
- Lead analyses on requests from clients relating to deliverables
- Perform what-if analyses to evaluate business scenarios
- Mentor, coach and guide associates in the team, often across multiple offices
- Develop deep expertise in key sales and marketing processes and advise client and internal teams on the same
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| Qualifications: |
• MBA degree with bachelor's/master's degree in technology or engineering, plus up to 3 years of prior project management experience in technology or operations
• Demonstrated record of academic success
Additionally, we seek individuals with the following personal skills:
• Team orientation and leadership experience
• Process management and improvement focus
• Strong work ethic and personal initiative
• Structured problem solving skills
• Successful application of Lean Six Sigma principles (Green Belt certification preferred)
• Excellent organizational and project management skills
• Strong communication, business acumen and personal impact
• Creative and innovative mindset
• Ability to work across global cross-office teams
• Client service orientation
ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is highly desired.
All candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS Associates offers a competitive compensation package with salary and bonus incentives; and attractive benefits package. | | |
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