safrwia vallah elazar
Ilario Grijalva
I was using a relatives Netflix who no longer has the package so I have now signed up to HD and have Netflix included. How do I change this on my sky Q and set up an new account as does not seem an option to log out.
Hi there @Will+Sussex You need to go to help section on the Netflix app and there is a sign out option there.
Once you have signed out you can reboot your Sky Box and go through the activation process.
-on-sky-q-and-glass-using-netflix
I have the same issue as the person above. We've been using my daughter's account but now need to change this. I've tried logging out & rebooting my Sky Q box twice but my Netflix app still appears to be connected to my daughter's account, does it take some time?
No, it logs out but then if I go back into it, I'm logged in again. I had also lost access to Netflix but now it's back again, most bizarre. I'll get my daughter to check that she has access later! It's been ridiculous to sort out, I spoke to 2 different people at Sky today & neither could help!
Did you sign up for Netflix on AppleTV or via the website - I did so via the website, so possible you might need to contact Netflix if you signed up on AppleTV itself and can;t find a way to change it - was there an option when you signed up if this is the case?
OK So here it is. Since you have to sign up on the Apple TV for netflix to be billed through itunes you cannot just upgrade. You have to cancel your subscription. THEN wait till it runs out for the current month. THEN renew and it will let you upgrade. My sub does not end for another 10 days so I will come back then and let you know how it turns out...
Yes please let us know if it works - it will be interesting to see if you can sign up again on AppleTV with different user limits and that it doesn't simply re-enable the 2 user plan. Did you need to contact iTunes support or Netflix to find out?
You will need to contact the app developer for this, to ask if they have a plan that will accommodate your need. The developer is the appropriate resource for information about different plan types for customers. You can reach them at:
1. From the Home screen, tap App Store.
2. Tap Featured from the menu at the bottom.
3. Scroll to the bottom of the page and tap your Apple ID. If you don't see your Apple ID, tap Sign In and enter your information. Then tap your Apple ID.
4. Tap View Apple ID.
5. If prompted, enter your password and tap OK.
6. On the Account Settings screen, scroll down and tap Manage App Subscriptions.
7. Tap the subscription you want to manage, then choose a subscription category.
8. Use the options to manage your subscription. You can choose a different subscription period, or turn off Auto-Renewal.
Of course, if you want to allow more users now and don't mind paying for the overlap of what remains for the month, you can create another account now directly through Netflix with another email address. It should be possible to change back to the other email address once the iTunes subscription runs out, but I've never done that so I can't say for sure.
I've recently been doing a bit of web development so I've been thinking more about authentication and stuff. On Netflix I noticed there is an extra option on the Account page to de-authorize other devices. My girlfriend changed her password but I was still able to use it without re-entering the password till she logged out other devices.
Chaning password doesnt matter becouse the device has autorization already probably in the form of a refresh token stored someplace. So its not storing a password its storing an autorization token of some kind.
This shows a list of all the crap I have loged in to using my facebook account. Now I have probably changed my facebook password sevral times it wont matter I will still have access. Some of these are mobil apps i have installed on my cellphone at one time or another. Even if i dont use them they still have access.
I don't have a Netflix account and never have done. I have a Gmail address which I have never used for public communication. Suddenly I started getting email to this Gmail address from Netflix - not a "Welcome to Netflix" email or one requesting address verification, but what looked like a monthly promo for an existing account. This was addressed to someone with a different real name, with that name not similar in any way to the Gmail name.
After a few of these messages I decided to investigate by going to Netflix and trying to log in with that email address. Using the "forgotten password" option I was able to get a password reset email, change the password and log in. The account appeared to be from Brazil, with some watch history but no other personal details stored and no payment information.
Soon the emails from Netflix started to ask me to update payment information. I didn't, of course, and then they changed to "your account will be suspended" and then "your account has been suspended". The "come back to Netflix" emails are still coming in occasionally.
I don't see how this could possibly be a phishing attempt - I carefully checked that I was on the real Netflix site, used a throwaway password not used on any other sites, and did not enter any of my personal information. I also checked the headers of the emails carefully and they were sent by Netflix. So is this just a mistake on somebody's part, mistyping an email address (although it's surprising that Netflix accepted it with no verification), or something more sinister?
(Note that the above steps don't include any "password reset" step for Jim to access the account; that's because the email from Netflix includes authenticated links that won't ask for it. The attacker wants the victim to click on the email links instead of visiting Netflix manually, this is what enables "Eve" to log back in to the account in step 7. Or, since Netflix emails authenticated links, possibly "Eve" already has one.)
The above situation is partially caused by Netflix (understandably) not recognizing Gmail's "dots don't matter" feature where email sent to [email protected] and to [email protected] end up in the same account. That doesn't really matter in your case (given that if this is how you're trying to be scammed, step 1 was skipped entirely), however.
The most probable situation is that someone used an arbitrary Gmail address (yours) in order to sign up for a free trial, or mistakenly tried to change their email to the wrong address (maybe to have a friend/family also get emails).
This would not be a "hack" or even a phishing attempt, just using any available address. This does mean that your Gmail address could not be used for a free trial at Netflix, so there is that negative impact to you.
As a side note, by logging into someone else's account, you have violated many country's "unauthorised access" laws. I would not make a habit of doing this (or telling others on public sites that you have".
I get dozens to hundreds of e-mails from legitimate companies (car dealers, LA dept of water and power, Macys.com, cell phone activation notes, the payroll company ADP, and Nationwide insurance) from people with my first name and an initial matching my last name.
The worst was in early 2019, when I received medical records (Lab results in a .PDF file) - a clear HIPAA violation, since e-mail isn't an authenticated or encrypted communications channel. The "medical records" person, who should know the law, was the sender of the e-mail.
In my case, none of them are nefarious, but represent clueless users or even worse, clueless sales clerks (such as Lenscrafters in Maryland), the Apple store in Manhattan, and others too numerous to mention.
I got emails from Netflix too saying that my account was cancelled and that there was a sign in attempt somewhere from the US... except that I live in Canada, and have never made a Netflix account in the first place. I went directly to the Netflix website and was able to speak to a representative, and they deleted the account. There was no payment information either. I don't understand why this happened, either someone has a similar email address yet without the dots, or perhaps there is some sinister reason, but I wouldn't know. I've wondered if someone might do this hoping that the other person would fill in their payment information, thus enabling the account.
I'm asking is because I recently acquired a slightly used Roku TV that had 1 previous owner. This owner neglected to sign out reset his TV to factory settings before giving it to me, so the TV is still tied to his Roku account. It would be nice to have the option to use this Roku Account that I created today to have the option to rent some non-free movies on the Roku Channel using my payment details. Any help more experienced Roku users could provide would be much appreciated!
In retrospect I probably should have asked my brother to help me do a factory reset while he was hooking it up and before I downloaded and signed in to my various streaming channels, but I was so excited to try it being a first time Smart TV User that it slipped my mind. Sometimes I can be such an Airhead! LOL! Any help that more experienced Roku Smart TV Users could Provide would be much Appreciated!
You can change the email address on your Roku account at That updates the account itself. The email address shown on your Roku device should update the next time it communicates with the Roku servers.
90f70e40cf