Fwd: Fw: ACCENTURE CAMPUS DRIVE @ The Oxford College of Engineering Very shortly

[kumar ritesh ranjan sinha]

---------- Forwarded message ----------
From: "Placement NIE" <niepla...@yahoo.com>
Date: Jul 22, 2015 1:12 PM
Subject: Fw: ACCENTURE CAMPUS DRIVE @ The Oxford College of Engineering Very shortly
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M S Prakash
Director, HR
-------------------------------------
Training and Placement
The National Institute of Engineering
Mananthody Road, Mysore 570 008.
Tel: 91 0821 4004919 (Direct) OR 2481220/2480475 Extn.221
Fax: 91 0821 2485802
-------------------------------------

----- Forwarded Message -----
From: Oxford Educational Institutions <place...@theoxford.edu>
To:
Sent: Wednesday, 22 July 2015, 13:01
Subject: ACCENTURE CAMPUS DRIVE @ The Oxford College of Engineering Very shortly

Dear Sir/Madam,

Greetings from Oxford Institutions...!!

ACCENTURE is visiting The Oxford College of Engineering very shortly.

Eligibility - BE/B.Tech(All branches) - 2012,2013,2014,2015 passed out students can participate in this drive.

Kindly inform your students to register their names by using below link before 27th of July 2015.

Registration Link :   https://goo.gl/t2VnIX

JD for Accenture.

 Role: Service Desk Analyst   , Skill: Service Desk Management       

 

 Minimum Skill Requirement:

1. BE or 3 year diploma   

2. Excellent communication skills, with neutral accent.   

3. Excellent written communication skills with email etiquettes.   

4. Fundamental Technical know-how on system trouble shooting   

 

Must Have:

1. Technologist to respond to the incidents / issues reported by Customer predominantly through Voice Interaction and also through email, chat & remote support.    

2. Technologist to identify, investigate and diagnose the issue and take necessary action viz resolves or assigns the issue to right assignment group.   

3. Follows the incident life cycle as defined by process viz – logging the incident with proper priority, categorization and documentation, performs follow up on all necessary incidents as defied in process with customer to ensure timely closure.   

 

Good to Have:

1. Technical Certifications like A+, Network +, Security +, CCNA, MCP, MCSP etc    

2. Experience should be from voice based technical support desk, supporting Americas/Europe/ EMEA etc Continent customers.   

3. Domestic tech support can be considered post evaluating on Voice and accent of candidate.   

4. BPO/ Call Center experience can be considered post evaluating the technical knowledge of the candidate.   

 

CTC- 15,710 per month.

Free Cab facility within 30km radius, pick up and drop.

Also Rs 400/- extra as a night shift allowance per day

 

Regards,

Dr.Narendra

Placement Department

The Oxford College of Engineering

Ph : 080 - 30219 624/625