*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different. All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this document and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this document including, but not limited to, the benefits, design, pricing, components, performance, availability and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only.
2Auto Zoom is available in FlexMode using the rear camera and will disengage if the zoom is manually adjusted. Limited in low-light conditions. May not work if the device is moving or if the subject is too close.
4Samsung account log-in required. Calls must be made using the native Samsung phone app. Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.
9Quick Share between Galaxy devices available with the following OS: smartphones and tablets with Android OS version 10.0 (Q) and One UI 2.1 or above, PCs running Windows 10 or later. Requires Samsung account and Wi-Fi and Bluetooth connection. Quick Share to iOS and Android devices available by sending shared link: individual files shared cannot exceed 3GB (for a total of 5GB per day) and link will expire after two days; requires a Samsung account and internet connection.
10Phone features may differ depending on model. Network connection may affect experience. This is a simulation of Samsung's One Ui 6.0 on Galaxy S24 Series. This app is intended solely to simulate the One UI 6.0 experience. You are not accessing actual apps or your device's functions or hardware when running this app. 'Try Galaxy' app operates only with Safari on iPhone 7 and above with the latest iOS. iPhone and Safari are trademarks of Apple Inc.
14Quick Share between Galaxy devices available with the following OS: smartphones and tablets with Android OS version 10.0 (Q) and One UI 2.1 or above, PCs running Windows 10 or later. Requires Samsung account and Wi-Fi and Bluetooth connection. Quick Share to iOS and Android devices available by sending shared link: individual files shared cannot exceed 3GB (for a total of 5GB per day) and link will expire after two days; requires a Samsung account and internet connection.
15Phone features may differ depending on model. Network connection may affect experience. This is a simulation of Samsung's One Ui 6.0 on Galaxy S24 Series. This app is intended solely to simulate the One UI 6.0 experience. You are not accessing actual apps or your device's functions or hardware when running this app. 'Try Galaxy' app operates only with Safari on iPhone 7 and above with the latest iOS. iPhone and Safari are trademarks of Apple Inc.
NFor a limited time, purchase the latest Galaxy Z Flip5 carrier locked device from AT&T, T-Mobile, Verizon, US Cellular ("Qualifying Purchase") on samsung.com or in the Shop Samsung App and receive a $75 Samsung Credit("Gift"). The Gift cannot be applied to the Qualifying Purchase device(s) and must be used at the time of pre-order purchase towards purchasing additional eligible products on samsung.com, or in the Shop Samsung App. The Gift is a one-time use e-certificate; when first used, any value not used is lost. The Gift is non-transferable and limited to 1 per Qualifying Purchase. If you return or cancel your purchase, the discount will be forfeit.
Samsung Electronics America, Inc., in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a voluntary recall of certain top-load washers manufactured between March 2011 and October 2016.
The voluntary action was driven by reports highlighting the risk that the drums in these washers may lose balance, triggering excessive vibrations, resulting in the top separating from the washer. This can occur when a high-speed spin cycle is used for bedding, water-resistant or bulky items and presents an injury risk to consumers.
As an added safety measure, all known washer owners will also receive a Home Label Kit in the mail. The kit will include a new control panel guide, two warning labels and step-by-step instructions for applying them to the machine, and a user manual supplement.
Until the repair is completed, the washer exchanged, or the Home Label Kit applied, Samsung and the CPSC are advising owners of the recalled washers to use the delicate or waterproof cycles when washing bedding, water-resistant or bulky items.
This is a recall of certain Top-Load washers manufactured between March, 2011 and October 2016. Front Load Washers are not affected. NEW SAMSUNG TOP LOAD WASHERS CURRENTLY SOLD AT RETAILERS ARE NOT AFFECTED BY THIS RECALL.
Our trained network of authorized service providers has already successfully repaired hundreds of thousands of top load washers. Our care team is standing by to assist you with any questions, at 1-866-264-5636. Your average wait time on this line is approximately 20 seconds.
Samsung has a nationwide network of authorized service partners which perform Samsung washer repairs. In addition to their normal service network, Samsung has partnered with several national service providers to assist with this washer recall. These partners include A&E Factory Service, Dish Network, Installs Inc., and National Service Alliance. Technicians from these service providers have been trained to perform the washer repairs for this recall.
Samsung will extend the manufacturer's warranty 12 months from the date of the completed repair, or one-year from the end of the manufacturer's warranty if the washer was purchase within one year. The manufacturer's warranty includes parts and labor for manufacturing defects in materials and workmanship.
Samsung's exchange rebate is for consumers who prefer to exchange their washer instead of getting the repair. We are offering a rebate for customers based on the manufacture date and model of the recalled washer in exchange for the purchase of a new washer from Samsung or any other brand. Consumers that choose a Samsung washer will receive an additional loyalty incentive up to $150 towards a new Samsung washer purchase.The Samsung loyalty amount is reflected in the amount printed on the rebate form as the "Samsung Washer Purchase" rebate amount.
The Home Label Kit includes step-by-step instructions for applying additional safety information to the machine. It includes a new control panel guide for certain models, two warning labels and a user manual supplement. It also provides additional instructions to ensure the safe use of your machine while you schedule an in-home repair or take advantage of the exchange rebate.
Known customers will begin to receive a Home Label Kit in the mail in approximately 14 days. If you do not receive a Home Label Kit or are unsure if you are a known consumer, visit www.samsung.com/us/TLW or call the dedicated toll-free hotline at 1-866-264-5636 8:00am - 10:00pm (ET), Monday - Sunday to find out if your unit is affected, and to request this information.
When applied as instructed, the new control panel guide included in the kit will ensure that users select a reduced-speed spin cycle for washing bedding, bulky or water-resistant items. The Home Label Kit also includes two warning labels to apply to the washer as a reminder, as well as a user manual supplement with additional safety instructions.
Please follow the instructions included in the Home Label Kit. In addition, you can click a link below to view a brief video demonstrating how to apply the control panel guide (overlay) and the two warning labels.
Applying the control panel guide (overlay) and warning labels - Rear Control Washers Applying the warning labels - Mid Control Washers
We have taken several steps to significantly expand our capacity to provide free in-home repairs to consumers as quickly as possible by working with several nationwide service partners. Our nationwide network of authorized service partners all have high rates of customer satisfaction and by working with them we are able to provide in-home service to consumers affected by this recall faster than we traditionally would have been able to. All of our technicians who are supporting this recall have been trained to perform the repair.
No. As long as your enrollment status meets our eligibility requirements, devices you have enrolled will remain current. For security purposes, we may deactivate devices that have not been used for an extended period. You can re-enroll those devices whenever you wish.
No, it will not automatically transfer. You will need to remove your Mobile ID from your old device before adding it to your new device. You can also remove your Mobile ID from smartthingsfind.samsung.com, which will allow you to remove all passes in your Samsung Wallet.
c80f0f1006