I haven't been receiving emails from the NAS for months, and right now my internet is also down (using a hotspot to write this post). This was annoying before, but now the situation is a bit urgent...
As the physical reset button wasn't configured originally, that reset option isn't available to me when I go to the password recovery page. So I don't want to press that button at the back in case I lose data.
The process is quite straightforward. Make sure you select the correct boot menu option.
If you did somehow select a "Factory Default" by mistake (not sure how one could do this by mistake, but anyway...) you'd have ten minutes to power down the system (e.g. unplug the power) to abort this.
One more question on a seperate issue if you dont mind: I want to add another HD into the system, but it isn't empty - can I just add it and the ReadyNAS will do the necessary work to reformat, and sync as needed. I am running a RAIDx setup.
I have a Juniper EX4200 series 8PoE that was donated to me as a lab asset. The problem is tha it has a configuration on it and i have no usernames/passwords. When i go through the password recovery process this is what happens:
You can use single user mode from the console port to do a root password recovery following this kb article. This does require you power off the switch and have physical access to the serial console port for the operation.
Thank you for the reply guys. Do you have a documentation about the USB format procedure? I tried to search about that but didnt find.
The strange situation is that I just opened the Juniper Box and started to configure.
I have 2 pairs of 2 4300 in Virtual Chassis. On one side, the configuration was easy, but on the other pair of Virtual Chassis that happened. I remove the QSFP cable of the module 1 (The problem switch, module 0 is OK) and try to console it, but I found this problem.
Apparently the EX4300 already came with this root password locked.
Are you saying that when you press the reset button for about 15 seconds it does not work? if the answer is yes and the USB does not work for you, maybe a ticket with JTAC is order. Actually their is another method which I intend to try in a few weeks on a couple of devices. Take out the CF card from the affected switch, and put it in a USB cf reader. plug it in another switch and use the "request system snapshot media" to install the image on the card, then replace it.
I'm having the exact some problem here. Would love to hear what the resolution was. Not sure if its related but I also had the stack cables connected to another switch but removed them. The password recovery does not work we get that error invalid user: getpwuid failsCLI invocation failed. Its like root was removed somehow.
One other worst case scenario is the you hopefuly have your config backed elsewhere off the device. Or if you do have another account that you can get into and save the config (only save minus the root password config), then reset to factory defaults which will prompt you for login and you can then load the save config file using the load merge option.
If you press reset button for 15sec, watch the status LED turn amber color. After that when you access the console, it should prompt for user name, enter root and you should get loged so you can enter new password then load your saved config.
Hello this time for the contest i decided to do something that could be really useful when an administrator forget the root password of the airwave, and then he cannot get into the console. We dont use the console to much and you might ran in the trouble that you forgot it!
with Airwave version 8.2.4.1, there is no root access anymore. You cannot login using the root user. you have to use the "ampadmin" user with the password you created during the upgrade to this version or during installation.
Please open a support case. Do you remember setting an admin account during the upgrade? Or during the fresh install? If you don't recall, then you might have to boot off of a rescue CD to fix (in which case support can add extra guidance).
Dropbox has changed my password for "security purposes" and now I can't login. I was told to request a password reset - so I did - entered my email, saw it popup and say "an email has been sent" - and never received the email. What follows is a message I sent via the Dropbox.zendesk.com support - which I'm able to login to. The problem is, other than the obvious, I keep getting the same response - which I posted below my support request here. Can anyone please help???
I do have access to my email - that's not the problem. I've requested the password reset and I'm not receiving the email with the link in it. I'm receiving the emails from you without any problems. I have added the "no-r...@dropbox.com" to my contacts.
Dropbox reset my password. Now I can't access all the photos of my children that are stored there. I'm trying to do a reset and for some reason I'm not getting the email with the reset link from Dropbox.
Attached please see jpg files verifying the request for the password reset, veryfying I'm receiving OTHER emails, into my email account associated with my Dropbox account - from you, and verifying that I have the "no-reply" email address in my contacts.
Again, I am simply not receiving a reset email from Dropbox. Dropbox changed my password and now I can't access my baby's pictures. What we need to do to fix this? Can we escalate this? It seems evident there is a problem somewhere between my requesting a password reset and Dropbox's outgoing email - what do we do now?
If you don't receive an email after a reasonable amount of time, please check your spam folder to ensure that no-r...@dropbox.com is not blocked. You can also add no-r...@dropbox.com to your address book and request another password reset email.
The fact that you didn't receive the password reset email from Dropbox does not mean that they didn't send it to you (they did indeed send it to you, almost instantly). The blame for not receiving the password reset email falls on the shoulders of the several possibilities including your email account or the email program that you use (eg: Outlook, Windows Live Mail, Thunderbird).
One possibility that can prevent the password reset email from getting through to you is if you're trying to perform this task while at your place of employment. Some businesses may block certain emails because it's not work-related or in an effort to prevent possible malware from infecting their network via an employee's personal email account.
Hi all...so, I just got the same, canned, response - AGAIN! After the long explanation that I'm simply not receiving the password reset email - after sending screenshots veryfying that email is working, that I have the no-reply email address in my contacts...is this a joke? Does anyone know how to get in touch with Dropbox support on the phone?
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The problem is that the message asking me to check my email to reset my password doesn't even appear. Nothing happens when I click "forgot password" on the computer. For now we are using the cell phone app as a workaround for the problem. And it's not just me. Around 10 more people have had the same problem, in other physical locations and on different computers since the last two weeks (there are around 1500 users here). This is causing a lot of distrust about Smartsheet.
I have tested and confirmed that I can see the same behaviour if I have my browser set to show me sites in Portuguese; I'll follow-up with the Support team to show them my recording as well and provide an update on this thread when I have one.
I'm already tired of waiting for support to respond. The incredible thing is that in my support request I said that it is not spam, that it is not the provider's filter and the problem is happening on different computers in different locations, with different servers. But even so, the standard response came: look at the spam, check with the provider and such common places. I reiterate: NOTHING happens when I click on "forgot password"! The screen that says I have to check my email doesn't even appear.
To make it extremely clear: when I click on forgot password, it comes back to exactly the same screen as the initial login and nothing happens. This is a problem that is already being placed as a major risk in our risk matrix, the lack of trust in Smartsheet! And I, as an administrator, am finding myself in a difficult position, because with 1500 users there is always someone who forgets their password!
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