project idea - scraping google review data for nhs services

[Carl Reynolds]

might be fun/interesting to do for e.g general practice and try to summarize

best, Carl

[Jonathan Kay]

Are the target data in Google My Business?

Jonathan

[Carl Reynolds]

Maybe, I should have a look at https://developers.google.com/my-business/content/review-data

Certainly screen scraping would be against googles terms of service.

Target data are google reviews that are seen when you google a practice.

Context:

Recently I have been googling practices across england, scotland and wales for my research study (with patient consent we send gps a letter to tell them their patient is participating, I google to find address when recruiting centre provided postcode, or my transcription of it, is invalid).

I'm struck by it seeming like this might be a valuable source of data about user experience in the nhs. I'd be interested in the result if its already been done e.g 7000 odd gp practices, X thousand reviews, Y% contained the words receptionist and appointment etc.

Best Carl

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[Jonathan Kay]

Yes, that’s the API I was considering.

Jonathan

[Carl Reynolds]

Thanks Jonathan

Best Carl