Cognos 8 Administrator/Developer
Hariom Sharma
Cognos 8 Administrator/Developer
San Francisco, CA
3 months+
Detailed Requirements
We are looking for a Cognos 8 Administrator/Developer for our client, a prominent firm in the San Francisco. This is a wonderful opportunity to work at a prestigious company. If you are interested, please submit your application right away.
The Cognos 8 Administrator / Developer will support Cognos 8 user base of approximately 200 users globally. Responsibilities include all aspects of standard Cognos 8 administration and development, plus the ability to enhance our solution by recommending any system or process improvements while supporting.
Duties and Responsibilities:
- Serve as “front line” support for Cognos 8 environment by fielding end user support tickets
- Triage tickets based on urgency and level of difficulty, based on guidelines provided.
- Quickly obtain working knowledge of SDLC and change control methodology
- Perform standard activities such as:
- System Administration
- Maintenance of Cognos 8 application to satisfy business requirements and service level
- Support users in the creation of Cognos queries and reports
- Maintain and update existing queries, reports, folder structure and portals
- Monitor and ensure stability of all 4 environments: DEV, TEST, PROD and DR
- Configure user profiles
- Respond to system alerts (e.g. Cognos report failures, application server space issues, etc.).
- Production Support
- Troubleshoot and resolve issues by engaging various infrastructure teams and application development teams (i.e.: Server, Oracle, Salesforce.com, SQL DBA, and Integration teams) when necessary
- Respond to and resolve performance issues for users
- Troubleshoot user security permissions or display/browser issues
- Manage issue resolution with IBM Cognos support
- Development
- Translate business requirements into technical design and prototype
- Develop and maintain Query and Report Studio objects
- Cognos development deployments to environments per SDLC
- Identify and deploy required Cognos Framework Manager model updates
- Perform rigorous unit and regression testing; assist users in business testing
- Recommend best practices and improved business processes where possible based on observations from user support needs
Minimum Skills Required:
- Minimum of 3 years experience with Cognos 8 (including administration, Framework Manager, Report Studio functions)
- Experienced in multi-dimensional and relational data modeling methodologies.
- Knowledge of and experience with data warehousing solutions for a high-tech/software company a plus
- Experience with Oracle, Hyperion Planning, and Salesforce.com applications a plus
- Ability to independently prioritize and re-prioritize work based on understanding of business need and urgency
- Ability to drive for results and meet deadlines while following SDLC and support methodology
- Ability to maintain great attention to detail and a high quality of work with efficiency
- Strong written and oral communication skills
- Ability to support team members, business partners, end-users, and organization with a positive and open-minded approach
- Strong aptitude for learning and understanding business process and needs
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Thanks and Regards,
Hariom Sharma
Technical Recruiter
Hevar Systems,Inc
Ph.: 972-483-4208
E-mail: har...@hevar.com
Website: www.hevar.com
Gtalk: harishar...@gmail.com
In case I am not available you can reach, Tarun @ 972-200-1715, ta...@hevar.com
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