Fatal error upon opening ngSkinTool UI

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Pascal Chand

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Jan 25, 2019, 11:04:12 AM1/25/19
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Hello,

I was using ngSkinTools 1.7.2  on maya 2017 on Linux and everything was fine.

But on maya 2018 (on Linux)  ngSkinTools 1.7.6 (I also tried the 1.7.2 ), when I tried to open the UI, 1 second later I get a Fatal Error. 
(I see the UI opening but just after it crashes).
I have also heard that other people are having trouble with ngSkinTool on maya 2018 on Linux.

I think the bug came from Maya 2017 update 4, because before that everything was fine.

Thanks for your Help.


viktoras

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Jan 25, 2019, 11:08:28 AM1/25/19
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Hi,

Thanks for report, I'll try to investigate. Is 1.7.2 working for you, or is the same issue also reproducible now on any ngskintools version?

Which Linux?

Regards,
Victor


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Pascal Chand

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Jan 25, 2019, 11:53:00 AM1/25/19
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1.7.2 is only working on maya 2017 but not on 2018.
On maya 2018, I think any of the ngskintools version are crashing (I did not try all the different release, only 1.7.6 and 1.7.2).



More info on Linux version used (I tried on 2 differents computer:):

Operating System: openSUSE 13.1 (Bottle) (x86_64)                                                                                                          
CPE OS Name: cpe:/o:opensuse:opensuse:13.1                                                                                                            
Kernel: Linux 3.11.10-21-desktop                                                                                                                    
Architecture: x86_64


Operating System: CentOS Linux 7 (Core)
CPE OS Name: cpe:/o:centos:centos:7
Kernel: Linux 3.10.0-693.21.1.el7.x86_64
Architecture: x86-64

viktoras

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Jan 26, 2019, 11:11:37 PM1/26/19
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hm...  I'm building it on CentOS 6.10 as this is what's officially supported by Autodesk. I have no issues running ngSkinTools there.
I'm about to release ngSkinTools on Maya 2019, that one is built on CentOS 7, would be interesting to see if Centos7/Maya 2019 combination works for you.



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Pascal Chand

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Jan 28, 2019, 4:59:23 AM1/28/19
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I thought I tried on CentOs, but in fact I only tried on openSuse.

So I tried today on CentOs and the 1.7.6 release works !
I'm sorry to take up your time with this.

And thank you for your help.
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