Maya 2017 and 2018 cannot load. it doesn't create button or shelf. please help.

[James Barnette]

I'm really excited to try this but cant get it to work no matter what I do. I have tried creating the shelf button by hand and it executes. I have checked the plugin manager and the plugin is loaded. Is there some command I can use to force it to load the UI?

looks like a great plugin but getting it to work is very frustrating and I have wasted hours now.

-hoping

-JBB

[James Barnette]

made shelf button that seems to issue the command ngSkinTools.ui.mainwindow import MainWindow MainWindow.open()

Doesn't do anything please advise.

[viktoras]

Hi James,

Let's see what can be done.

Which operating system and Maya version it is?

How did you install it? (installer, manually, what steps taken if manually)

Can you run this diagnostic python script in script editor (python tab) ?

print "-------------------------------------------"
import sys;
from maya import cmds;
ngstPath = [i for i in sys.path if "ngskintools" in i.lower()]
print "Checking python path:"
print "\n".join(ngstPath) if ngstPath else "ngSkinTools not in path"

print "Checking plugin path:"
import os
ngstPluginPath = [i for i in os.getenv("MAYA_PLUG_IN_PATH").split(os.path.pathsep) if "ngskintools" in i.lower()]
print "\n".join(ngstPluginPath) if ngstPluginPath else "ngSkinTools not in plugin path"

print "loading plugin:"   
result = cmds.loadPlugin('ngSkinTools')
print "plugin loaded:", cmds.pluginInfo('ngSkinTools', q=True, path=True)

from ngSkinTools.ui.mainwindow import MainWindow
MainWindow.open()
print "-------------------------------------------"

This script will try in sequence:

* print out the python path setup for ngSkinTools

* plugin-in path configuration (if ngSkinTools path is configured or not)

* tried to load the plugin

* tries to open the UI

Let me know what output it produces, are there any errors etc. This will help with the further troubleshooting.

Thanks,

Viktoras Makauskas

www.neglostyti.com - www.ngskintools.com

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[James Barnette]

ok I got this when I ran it and the window did pop up.

print "-------------------------------------------"
import sys;
from maya import cmds;
ngstPath = [i for i in sys.path if "ngskintools" in i.lower()]
print "Checking python path:"
print "\n".join(ngstPath) if ngstPath else "ngSkinTools not in path"


print "Checking plugin path:"
import os
ngstPluginPath = [i for i in os.getenv("MAYA_PLUG_IN_PATH").split(os.path.pathsep) if "ngskintools" in i.lower()]
print "\n".join(ngstPluginPath) if ngstPluginPath else "ngSkinTools not in plugin path"


print "loading plugin:"  
result = cmds.loadPlugin('ngSkinTools')
print "plugin loaded:", cmds.pluginInfo('ngSkinTools', q=True, path=True)


from ngSkinTools.ui.mainwindow import MainWindow
MainWindow.open()
print "-------------------------------------------"

-------------------------------------------
Checking python path:
C:\ProgramData\Autodesk\ApplicationPlugins\ngskintools\Contents\scripts
Checking plugin path:
C:/ProgramData/Autodesk/ApplicationPlugins/ngskintools/Contents/plug-ins
C:/ProgramData/Autodesk/ApplicationPlugins/ngskintools/Contents/plug-ins/2017
loading plugin:
# Warning: Plug-in, "ngSkinTools.mll", is already loaded.  Skipped. #
updatePluginCallback();
plugin loaded: C:/ProgramData/Autodesk/ApplicationPlugins/ngskintools/Contents/plug-ins/2017/ngSkinTools.mll
python("from ngSkinTools.ui.mainwindow import MainWindow; MainWindow.resumeInWorkspaceControl()");
from ngSkinTools.ui.mainwindow import MainWindow; MainWindow.resumeInWorkspaceControl()
-------------------------------------------
editMenuUpdate MayaWindow|mainEditMenu;

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[viktoras]

Hm.. everything seems to be in order, binary is loading and ui scripts too. Is the button you created working now? If not, look for any error messages.

[James Barnette]

yeah it seems good.I will let you know if I find any issues? are there some tutorials or anything?

[DM Karth]

Viktoras, I ran into the same installation problem. I ran the script you provided, above. Here was the result:

print "-------------------------------------------"

import sys;

from maya import cmds;

ngstPath = [i for i in sys.path if "ngskintools" in i.lower()]

print "Checking python path:"

print "\n".join(ngstPath) if ngstPath else "ngSkinTools not in path"

print "Checking plugin path:"

import os

ngstPluginPath = [i for i in os.getenv("MAYA_PLUG_IN_PATH").split(os.path.pathsep) if "ngskintools" in i.lower()]

print "\n".join(ngstPluginPath) if ngstPluginPath else "ngSkinTools not in plugin path"

print "loading plugin:"   

result = cmds.loadPlugin('ngSkinTools')

print "plugin loaded:", cmds.pluginInfo('ngSkinTools', q=True, path=True)

from ngSkinTools.ui.mainwindow import MainWindow

MainWindow.open()

print "-------------------------------------------"

-------------------------------------------

Checking python path:

C:\Program Files (x86)\ngSkinTools\Maya2016-64bit\scripts

Checking plugin path:

C:/ProgramData/Autodesk/ApplicationPlugins/ngskintools/Contents/plug-ins/2016/par

C:/Program Files (x86)/ngSkinTools/Maya2016-64bit/plug-ins

C:/ProgramData/Autodesk/ApplicationPlugins/ngskintools/Contents/plug-ins/2016

loading plugin:

# Warning: Plug-in, "ngSkinTools.mll", is already loaded.  Skipped. # 

plugin loaded: C:/ProgramData/Autodesk/ApplicationPlugins/ngskintools/Contents/plug-ins/2016/ngSkinTools.mll

# Error: ImportError: file <maya console> line 17: No module named ngSkinTools.ui.mainwindow # 

No window popped up...