NGSkinTools and maya 2016.5: Can't make it work

[Raphael Orsi]

Hey there!

A few days ago I bought NGSkinTools and Im loving it althought I can find a way to install it in Maya 2016.5 only in 2016 (I have them both installed). Can anybody help me?

Thanks!

[Raphael Orsi]

Everytime I try to load the plugin I get this mesage: // Error: line 1: Plug-in, "ngSkinTools" was compiled against too old a version of the Maya API and is thus incompatible with the current Maya version. (ngSkinTools) // 

[viktoras]

Hi Raphael,

Which os is that? If linux, try the download from the ngskintools website, I recentrly fixed an issue there.

Otherwise, please see that you dont have old ngskintools installations active.

Let me know if any of this helps.

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[Raphael Orsi]

I'm using Win 10.
There's only one installer running
Seems that it doesn't look for 2016.5 after it finds the 2016 folder

[viktoras]

In maya plugins window, which path does it use to load ngSkinTols.mll?

[Raphael Orsi]

I manually installed the zip free version althought I get the following message when I click in its icon:

"Invalid plugin version detected: required '1.0.960', but was '1.0.965'. Clean uninstall recommended."

Its path is ProgramData/Autodesk/ApplicationPlugins/ngskintools/Contents/plug-ins/windows-maya2016.5-64bit

If I try to load Program Files (x86)/ngSkinTools/Maya2016-64bit/plug-ins I get this: // Error: line 1: Plug-in, "ngSkinTools" was compiled against too old a version of the Maya API and is thus incompatible with the current Maya version. (ngSkinTools) // 

[viktoras]

yeah, this is a case of old installation.

First, remove "Program Files (x86)/ngSkinTools" completely.

Then restart Maya. See if it still picks up ngSkinTools plugin paths, you should see something like this in your plugin manager (windows->settings->plug-in manager):

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Viktoras Makauskas

www.neglostyti.com - www.ngskintools.com

[Raphael Orsi]

from ngSkinTools.ui.mainwindow import MainWindow

MainWindow.open()

# Error: ImportError: file <maya console> line 1: No module named ngSkinTools.ui.mainwindow # 

I'll reinstall Windows and install only Maya 2016.5 to see if I make it work this way.

[Christian Brandoni]

I also cannot make it work. The windows installer does nothing, don't know where it's installing but it doesn't put anything in the maya modules folder.

I tried to install manually but there is neither ngSkinTools-module.txt  nor install.py inside the manual install zip file.

[viktoras]

Hi,

Sorry for the confusion on the installation procedure, I should really spend some time updating the documentation. The new installers follow the "new" way of how plugins in Maya are discovered.  See details in http://usa.autodesk.com/adsk/servlet/item?siteID=123112&id=22224478 regarding installation locations if installed manually:

Windows - %ProgramData%\Autodesk\ApplicationPlugins
OSX - /Users/Shared/Autodesk/ApplicationAddins
Linux - ~/Autodesk/ApplicationPlugins (single user) or /usr/autodesk/ApplicationPlugins (all users / root)

These are also locations where automated installers deploy files.

Important: for users that have had old ngSkinTools version, you must completely remove the existing installation to avoid any conflicts. Just deleting the previous installation from the disk should be sufficient (default was "program files" for Windows).

Then, manual install procedure is just copying archive contents to earlier mentioned locations (I don't believe it's configurable), or simply run the automated installer which just does the same. Shelf buttons are created at plugin discovery time on Maya startup.

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[viktoras]

Brian, see if you can take it step by step.

1. Remove ngSkinTools completely (old version: in "program files", new version - ApplicationData/Autodesk/ApplicationPlugins). Restart Maya.

2. in Plugin Manager window, you should not see any path ngSkinTools related, no "ngSkinTools.mll" should be available for loading.

3. Running python script "import ngSkinTools" should return an error "no such module". If it succeeds, check python path ("import sys; print sys.path") and check where it's loading from.

Now, with everything clean, run the installer again. Checklist:

1. Maya's Plugin Manager should have a "ApplicationData/Autodesk/ApplicationPlugins/ngskintools/..." folder listed;

2. Printing Python path  should have the above folder listed as well

3. you should be able to execute python "import ngSkinTools"

4. you should be able to manualy load "ngSkinTools.mll"

5. You or may not see a shelf button in "Custom" shelf - if not, follow FAQ (http://www.ngskintools.com/documentation/userguide/faq/#i-installed-ngskintools-but-there-is-no-new-shelf) to create the shelf button yourself.

Let's go through checklists and see which part fails.

On Fri, Aug 19, 2016 at 6:13 AM, Brian Nicolucci <bnico...@gmail.com> wrote:

I've tried manual installation according to the instructions you linked to and also the normal install, neither seem to work.

It shows the plugin is loaded, but no set of commands seem to coax it open. Also tried loading the shelf, but it comes in blank.

Anyone got this to work with 2016.5?

cheers

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Viktoras Makauskas

www.neglostyti.com - www.ngskintools.com

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[Kenechukwu Uzongwa]

Followed the whole steps, but didnt work for me, throws up the error in the attached file. will greatly appreciate if you can help me get this awsom plugin to work.

Am using maya 2017 on windows 10 

[viktoras]

Hi,

Which version you're trying to install? 1.5.3 specifically had this issue, try with 1.5.4.

Viktoras Makauskas

www.neglostyti.com - www.ngskintools.com

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