A rant about Tom Woodford...
Melinda
boyfriend recieved from Tom Woodford yesterday.
Through his employer he has a newer model Dodge Ram purchased in Nova
Scotia. It had to be towed on Sunday evening and it was brought to Tom
Woodford's as it was the closest dealer for warranty work next to his place
of employment. Upon calling yesterday morning to notify them of the
problems that needed to be fixed they told him they refused to service a
vehicle that was not purchased from them and that they want him to come get
the keys and take it off the lot.
I was appauled when told this as was his employer who proceeded to contact
Chrysler of Canada's head office. I can't believe a business would turn
down business and as I have been telling people this story I am finding this
is a regular thing that they do and I guess a policy of sorts. Funny thing
is....we were in the market for a new vehicle and my boyfriends work was
replacing a few of their fleet. Guess who just may have lost out on a few
big sales!
Anyone else had similar experience with this dealer?
Free Gas
Carter
> The worst service on the island period.
>
Carter
Free Gas
Free Gas
Jerry
customer service. I walked out of there years ago with a wad of cash in my
pocket and went to GM to buy a vehicle because of the shabby treatment I
got. Dodge City isn't much better. When I tried to get them to service a
vehicle I had bought from another used dealer, under the SAME extended
warranty they sell, I was told quite bluntly that they had to sell that
particular warranty on used cars as a business item, but they would NOT
service any other vehicles under the same warranty. This was all news to the
warranty underwriter who was dealing with me. He is the guy that sent me
there in the first place. Chrysler products? Never again.
"Free Gas" <davemcc...@hotmail.com> wrote in message
news:1141151390.7...@j33g2000cwa.googlegroups.com...
XXX
"Jerry" <J...@yahoo.com> wrote in message news:R_0Nf.36511$VV4.4...@ursa-nb00s0.nbnet.nb.ca...
Dillon Family 5
"Jerry" <J...@yahoo.com> wrote in message
news:R_0Nf.36511$VV4.4...@ursa-nb00s0.nbnet.nb.ca...
David
hasn't seen the inside of the place in many years... I will never deal with
them again. I found their quality of service to be OK... but they had a
nack of pissing me off over the smallest items... i.e charging me $30 for
an oil change which they had to do when the had to replace my head gasket
(under warranty). I told them I didn't want an oil change, just the
warranty work and they looked at me like I had 10 heads... they had to
change the oil as part of the work... so when I said that it should be part
of the warranty bill they again looked dumbfounded that I would think such a
thing!
I know that all dealerships will have horror stories, and people will have
bad experiences... I much prefer Dodge City's service (as far as Dealer
service goes).
David.
"Melinda" <melin...@hotmail.com> wrote in message
news:Xz0Nf.36504$VV4.4...@ursa-nb00s0.nbnet.nb.ca...
sc0tt
horror stories I have heard.. Why do people continue giving them business?
Macho Man
Tom Woodford, either as a customer or an employee . I have not had the
privilege to deal with this man. I haven't even considered buying one
of the car manufactures he deals in, because of the stories I've heard.
Since buying a car is such a big purchase, I feel it unnecessary to
get involved with a business that has so many complaints. It's not
worth the risk.
I always wondered why he is still in business and how come Chrysler
Canada puts up with his treatment of customers. I heard through the
"car business grapevine" that Chrysler Canada puts up with his crap
because he pays for his cars with cash and not financed like many
dealerships around town. I guess Chrysler Canada puts up with the
complaints because he himself is a good dealership for the corporation.
I've heard first hand stories where Tom Woodford actually told a
customer of his to leave his showroom and never come back
again.....excellent customer service!!!
I'd say boycott the shagger.......most of his products are crap anyway.
Devils Advocate
"Melinda" <melin...@hotmail.com> wrote in message
news:Xz0Nf.36504$VV4.4...@ursa-nb00s0.nbnet.nb.ca...
> my
> boyfriend
Imagine if he was a woman, the kind of service he would have got.
JoAnne
anyone remember this guy?
JoAnne
"Devils Advocate" <devilsad...@hotmail.com> wrote in message
news:du3j3o$qo2$1...@news.datemas.de...
Zippybear
"Melinda" <melin...@hotmail.com> wrote in message
news:Xz0Nf.36504$VV4.4...@ursa-nb00s0.nbnet.nb.ca...
> my
> boyfriend recieved from Tom Woodford yesterday.
>
>
I'm amazed they're still in business too. Bought my 1st car there. Would
never purchase anything from them again. Service was horrible, staff rude
more often than not.
Joe Bisflik
him so he has no choice.
"Macho Man" <vergio...@hotmail.com> wrote in message
news:1141197587.1...@p10g2000cwp.googlegroups.com...
jomo
"Carter" <per....@ad.astra> wrote in message
news:hW0Nf.36509$VV4.4...@ursa-nb00s0.nbnet.nb.ca...
Carter
So far this thread, with a few exceptions, seems to be living up
to it's title, a rant with little if any specifics and a lot of
'..I heard horror stories..', and, '..the staff are rude..' type
of comments which are so popular among those who continually bash
local companies.
David and Jerry did provide some specifics but they were things
that I'm sure couldn't be duplicated at any other dealership at
one time or another. The rumour that Tom Woodford pays cash for
all the new cars he orders is not only laughable but totally
irrelevant. I mean, who gives a sweet rat's ass how he pays for
his new cars? What has that got to do with the service he provides?
For about six months, up until November 04, I was a customer of
Dodge City. One day I was patiently waiting for my vehicle, a
Dodge Caravan, to be serviced (Routine inspection and oil change
which usually takes about 30 to 45 minutes). My appointment was
for 11:00 A.M. and the service department staff were well aware
that I would be waiting on their premises for the work to be
done. After waiting an hour I inquired about when I could expect
to be on my way and was told that my vehicle would not be
finished until sometime after 1:00 P.M. as the mechanics had all
gone to lunch. That was when I took my business to Tom Woodford
and I can honestly say that I have never been treated in that
fashion by his company. In fact I have absolutely no problem
with the service I have received from Tom Woodford.
About a year ago, being interested in a new minivan, I consulted
Tom Woodford's sales department. I was treated extremely well by
the sales staff and old Tom himself (He does seem to
micromanage). They produced a very good sales offer and gave me
a signed copy. I took that offer to Dodge City and asked if they
could do as well or better for me. With a take-it-or-leave-it
attitude the Dodge City sales staff produced an offer which was
$1400.00 higher that the offer from Tom Woodford and refused to
even try to do any better. I took the same offer to both GM and
both Ford dealers in St. John's, none of which could come near
it, although Terra Nova Motors and Cabot Ford's sales staff gave
it a good try.
Guess where I bought my new minivan? Over the last year I have
had no complaints with the service I have received on that
vehicle from Tom Woodford. I find the staff pleasant and helpful
and the maintenance work excellent.
Now, I have no loyalty to any commercial company so if someone
out there can give me good solid reasons why I should not deal
with Tom Woodford, not rumours of horror stories or details about
how he purchases new cars, I would certainly consider taking my
business elsewhere.
BTW David, I also owned a Plymouth Breeze at one time, a '96. It
also had to have it's cylinder head gasket replaced under
warranty. I was not charged for the oil change. AFAIK it is a
required part of the warranty work.
Carter
Devils Advocate
"jomo" <smeag...@yahoo.com> wrote in message
news:ZfjNf.36943$VV4.4...@ursa-nb00s0.nbnet.nb.ca...
> like you didn't know what he meant.....get a life.
Actually, Carter don't just act dumb.
Carter
> We leased a Dodge Dakota in 2003....The first, and definitely the last!!
Was that because of the quality of the vehicle or the quality of
the service?
Carter
Carter
> Are they still in business? I have never dealt with them due to the
> horror stories I have heard.. Why do people continue giving them business?
Could be that the stories you have heard are not all true.
Carter
Carter
> They do not treat their employees much better.
Got an example?
I have heard horror stories from them as well.
True stories?
Carter
Shannon Patrick Sullivan
> So far this thread, with a few exceptions, seems to be living up
> to it's title,
Ahem... I think you mean "its" title.
Shannon :-)
--
| Shannon Patrick Sullivan \-/ sha...@mun.ca |
|--------\ Available June 2006 from Creative Book Publishing /--------|
| "The Dying Days" (ISBN 1897174047) |
\______________________ www.shannonsullivan.com ____________________/
JoAnne
J
"Shannon Patrick Sullivan" <sha...@mun.ca> wrote in message
news:du4v1t$anu$1...@coranto.ucs.mun.ca...
"KATO"
"Shannon Patrick Sullivan" <sha...@mun.ca> wrote in message
news:du4v1t$anu$1...@coranto.ucs.mun.ca...
>> So far this thread, with a few exceptions, seems to be living up
>> to it's title,
>
> Ahem... I think you mean "its" title.
>
> Shannon :-)
lol!
old asshole carter makes an misteak! h ahah ah ahha ha ahha ahh ahaha ha ha
hahaha aha!
--
--
"You gotta be smarter than your oponant."
---- Big Dumb Dave. (bigdum...@yahoo.com)
"Members of the 3rd right (Nazi/facist)?"
---- Scotty a.k.a. mr. third right. (clueless...@canada.com)
.--------------------------------------.
( BAHHHH! KATO is an friend too )
( my rear end BAHHHHH! )
`--------------------------------------'
, ,/
O@O
@ @@@
@@@@@
@@@@@
Devils Advocate
"Shannon Patrick Sullivan" <sha...@mun.ca> wrote in message
news:du4v1t$anu$1...@coranto.ucs.mun.ca...
>> So far this thread, with a few exceptions, seems to be living up
>> to it's title,
I see Carter not only make a number of grammatical but often times make no
sense. I don't see the point of pointing the obvious out to him.
As I've stated already, Carter don't just act dumb.
Carter
> Somewhere in time and space, Carter said:
>> So far this thread, with a few exceptions, seems to be living up
>> to it's title,
>
> Ahem... I think you mean "its" title.
>
> Shannon :-)
>
Carter
cloud dreamer
All the more reason to plonk him. It's so nice not to be subjected to
his hypocrisy.
..
"KATO"
"Carter" <per....@ad.astra> wrote in message
dumb fock. learn some basic focking grammer.
Macho Man
credit.
Tim Marshall
> Just wanted to spread the word of the horrible service (or lack thereof) my
> boyfriend recieved from Tom Woodford yesterday.
I haven't bought a car there simply because I don't drive the brands
they sell, but...
I see a lot of moaning and groaning here about Tom Woodford, but for
some reason they've been a successful large business here for at least
40 years, probably more.
Hmmmmm....
--
Tim http://www.ucs.mun.ca/~tmarshal/
^o<
/#) "Burp-beep, burp-beep, burp-beep?" - Quaker Jake
/^^ "Whatcha doin?" - Ditto "TIM-MAY!!" - Me
Carter
> Melinda wrote:
>
>> Just wanted to spread the word of the horrible service (or lack
>> thereof) my
>> boyfriend recieved from Tom Woodford yesterday.
>
> I haven't bought a car there simply because I don't drive the brands
> they sell, but...
>
> I see a lot of moaning and groaning here about Tom Woodford, but for
> some reason they've been a successful large business here for at least
> 40 years, probably more.
>
> Hmmmmm....
Yes and that despite having to pay cash for all the new cars they
order because the banks won't deal with them. I wonder where
they get all that cash, most customers don't pay for cars in
cash. Right now there is at least two million dollars worth of
new vehicles in the new vehicle parking lot and sales floor at
Woodford's. Hmmmmmm....maybe Joe will clear that up for us.
Carter
Devils Advocate
"Tim Marshall" <TIMMY!@PurplePandaChasers.Moertherium> wrote in message
news:du79ma$hjf$1...@coranto.ucs.mun.ca...
Tom Woodford, but for
> some reason they've been a successful large business here for at least 40
> years, probably more.
Well, I'd say its largely due to dedicate buyer of a particular make/model.
My grandfather would only buy a Dodge despite the service. Combined with the
fact there are prob. over 200,000 people in st.john's and surrounding area.
Ya gotta rip alot people off to got out of business.
Imagine Piccotts auto Sales are still in business, now under the name of
Picotts, Paradise auto and Uptown auto sales (they even made the headlines
in The Telegram). When it comes to car sales, it take alot to bring the
business down.
Devils Advocate
"Carter" <per....@ad.astra> wrote in message
> Tim Marshall wrote:
>> Melinda wrote:
>>
>>> Just wanted to spread the word of the horrible service (or lack thereof)
>>> my
>>> boyfriend recieved from Tom Woodford yesterday.
>>
>> I haven't bought a car there simply because I don't drive the brands they
>> sell, but...
>>
>> I see a lot of moaning and groaning here about Tom Woodford, but for some
>> reason they've been a successful large business here for at least 40
>> years, probably more.
>>
>> Hmmmmm....
>
> they get all that cash, most customers don't pay for cars in cash.
I've seen them pay 2000 for a car, charge 6900, then take a trade in on that
6900 car in the amount of $1500, then sell that car for $4500. The balances
out to a $6400 gross profit on a simple turnover.
Trust me they are making a astronomical amount of money.
Tim Marshall
> in The Telegram). When it comes to car sales, it take alot to bring the
> business down.
Sure, tell that to the old McKinley's and how they got screwed out of
their Honda dealership.
Nope, Tom Woodford's are obviously such a bad business that they've been
around for 40 or so years.
Snipe
"Carter" <per....@ad.astra> wrote in message
> sc0tt wrote:
>> Are they still in business? I have never dealt with them due to the
>> horror stories I have heard.. Why do people continue giving them
>> business?
>
> Could be that the stories you have heard are not all true.
>
Or they are true but just not enough people hearing about them. I for one
can attest to their HORRIBLE treatment of customers.
snipe
Snipe
"Carter" <per....@ad.astra> wrote in message
> Dillon Family 5 wrote:
>> We leased a Dodge Dakota in 2003....The first, and definitely the last!!
>
> Was that because of the quality of the vehicle or the quality of the
> service?
Or both?
>
> Carter
>>
Carter
> "Carter" <per....@ad.astra> wrote in message
> news:EsjNf.36955$VV4.4...@ursa-nb00s0.nbnet.nb.ca...
>> sc0tt wrote:
>>> Are they still in business? I have never dealt with them due to the
>>> horror stories I have heard.. Why do people continue giving them
>>> business?
>> Could be that the stories you have heard are not all true.
>>
>
> Or they are true but just not enough people hearing about them. I for one
> can attest to their HORRIBLE treatment of customers.
OK, lets hear your attestations.
Carter