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iPhone mail with Aliant

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Todd

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Aug 5, 2010, 11:02:56 PM8/5/10
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Has anyone with a iPhone have their Alaint email set up on it? I can
get email but can't send. I was on a Aliant chat session and the SMTP
server he gave me was mail.1xbell.net. But it still doesn't work.

I'll call in the morning anyway but just wondering if anyone else had
this issue.


Sibernewf

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Aug 6, 2010, 9:06:43 AM8/6/10
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I feel your pain. It took me 6 calls with Tech Idiots to get the
proper settings. Bell support is worse then ever.

Primary SMTP = smtp.bellaliant.net / SSL on / Port 25

Secondary SMTP = mail.1xbell.ca / SSL off / Port 25

You need two if you are connecting to a WIFI at work or home while in
range. One problem I find is that the failover and order of
connection on the iPhone is dumb. Sometimes say if you are on WIFI at
home and send an email it may take 5 minutes because its trying to
send it over 3G connection via mail.1xbell.ca. But it will send.

Todd

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Aug 6, 2010, 12:55:27 PM8/6/10
to
Ya nothing. Still says sending forever and then times out. On WIFI or
not. I tried calling Bell but they're pricks and won't give me any
info because the phone is with Telus even though the email I want set
up is Aliant.


Sibernewf a écrit :

Carter

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Aug 6, 2010, 3:06:53 PM8/6/10
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On 06/08/2010 2:25 PM, Todd wrote:
> Ya nothing. Still says sending forever and then times out. On
> WIFI or not. I tried calling Bell but they're pricks and won't
> give me any info because the phone is with Telus even though the
> email I want set up is Aliant.

People are always pointing out here that Bell and Bell Aliant are
not the same entity.

Maybe you need to call Bell Aliant?

Carter

Todd

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Aug 6, 2010, 3:18:43 PM8/6/10
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I called Aliant. Basically just as well if he hung up on me as soon as
I said I have a Telus phone.

I have fixed the issue though after looking at countless forums. I
needed to use a Telus SMTP server. mail.telus.net.


Carter a écrit :

David

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Aug 6, 2010, 6:23:10 PM8/6/10
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So, it seems that the issue had nothing to do with either Bell or BellAliant
after all....

I find that a bit of pepper makes crow taste a little better. ;)

What is happening is that BellAliant only allows sending/receiving sympatico
email on their own network (or approved affiliate networks), or else you have
to use the Webmail service. This is for security reasons, and is perfectly
standard procedure for ISPs.

You are using a cell phone that is using Telus's network, so the SMTP services
from Bell Mobility and BellAliant will not permit direct email use.

If you are on a wi-fi connection on a BellAliant internet link, though.. the
standard smtp1.nf.sympatico.ca will work fine.


David.

"Todd" <bu...@ehby.wah> wrote in message
news:4c5c6011$0$11838$9a56...@news.aliant.net...

Carter

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Aug 6, 2010, 8:18:02 PM8/6/10
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On 06/08/2010 4:48 PM, Todd wrote:
> I called Aliant. Basically just as well if he hung up on me as
> soon as I said I have a Telus phone.
>
> I have fixed the issue though after looking at countless forums.
> I needed to use a Telus SMTP server. mail.telus.net.

Good, glad you got it fixed.

Carter

Todd

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Aug 6, 2010, 9:40:53 PM8/6/10
to
David a écrit :

> If you are on a wi-fi connection on a BellAliant internet link, though.. the
> standard smtp1.nf.sympatico.ca will work fine.

Actually no...nothing works when I'm on WIFI with any of Aliants SMTP
servers. It just hangs on Verifying.


David

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Aug 6, 2010, 10:47:07 PM8/6/10
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Well.. from their own network, there is no authentication required for their
SMTP server... so the issue is with your phones configuration.... something
you would have to talk to Telus about (again).

With the configuration you have now, you are not actually using Sympatico
email... you are using a Telus email gateway. And you will most likely not be
able to connect to a Telus gateway from Sympatico internet address.

I recommend using something more "open" like gmail, for example, for a mobile
email service .. that way you are not tied to your network.

David.

"Todd" <bu...@ehby.wah> wrote in message

news:4c5cb9a2$0$11821$9a56...@news.aliant.net...

Todd

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Aug 7, 2010, 8:05:59 AM8/7/10
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What I have now to get email on WIFI is the Gmail SMTP but that's the
secondary SMTP and the Telus is the Primary. With Gmail I just used my
credentials. But it's all working now.

As for Aliants settings. I just used the same settings as what I have
punched into Thunderbird and I still couldn't send when on WIFI.

David a écrit :

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