wanted: newtel/x-wave horror stories
pewtel
an bad experiences dealing with this company and would like to let other
people know about?
I'm starting a webpage to keep a list of these things from the supposed
#1 IT company in the province. Any stories i recieve will be posted
anonymously to the site.
e-mail any stories to: pew...@pewtel.com
Darek
"pewtel" <pew...@pewtel.com> wrote in message
news:3B0C1FF0...@pewtel.com...
pewtel
be able to see why, besides the fact and alot fo the people that work for them
are incompetent (although not all of them are).
dw
"Darek" <dar...@warp.nfld.net> wrote in message
news:3b0c2...@209.128.1.3...
Craig Brown
prove Newtel has lousy service, collecting horror stories is not an ideal
way to do that.
I'm sure if you did any sort of internet search, there are hate pages
devoted to all sorts of large companies... McDonalds, Microsoft, Intel, the
various banks, etc. etc. I don't think the CEO of Newtel is going to be kept
up night crying over a website that looks like it's been created by a few
wing nuts who had bad experiences. These sorts of ventures aren't credible.
Start a petition if you want to deny Newtel a government contract... but
don't expect to get anywhere with it.
Craig.
"pewtel" <pew...@pewtel.com> wrote in message
news:3B0C402E...@pewtel.com...
wingnut
.place to voice their opinions to a larger audience.
Gunther
Sounds like bitterness to me.
"pewtel" <pew...@pewtel.com> wrote in message
news:3B0C402E...@pewtel.com...
Rob
"pewtel" <pew...@pewtel.com> wrote in message
news:3B0C402E...@pewtel.com...
Tim Marshall
here and gone to X-Wave. If these former colleagues of mine are any
indication, X-Wave is full of very very good people, indeed.
--
Tim - http://www.ucs.mun.ca/~tmarshal/
^o<
/#) "Burp-beep, burp-beep, burp-beep?" - Quaker Jake
/^^
Oops
www.xdude.com , guess he had a problem with a bank....... ;0)
Ali
"Craig Brown" <craig...@roadrunner.nf.net> wrote in message
news:9ehkdt$dn7$1...@horsefly.nf.net...
menc...@engr.mun.ca.invalid
You have a good point. If all the bitter "IT" people around here had any
idea whatsoever what it takes to do the government's work, they wouldn't
be quite so quick to jump all over xwave and the fact that they have the
government contract. I have a good idea what it takes because I've worked
there twice (school workterms) over the last three years, including one
term in the data center.
The nearest data center that has a capability to run what the government
needs that isn't owned by xwave (to the best of my knowledge) is in
Quebec, maybe Ontario if the ones in Quebec aren't doing contract work.
Would everyone rather that the money that government spends on computing
be sent to Ontario? Trust me, no one has the facilities or even close to
it here in Newfoundland to do what the government needs done. Nor I
suspect would they be able to offer the services to the government and
have to start up. I wish you all could see the size of the infrastructure
at xwave. It is truly impressive. No company could come in as a start up
and put in that sort of infrastructure AND, more importantly provide some
reasonable quality of service at the same time.
I know that the work could be split up between companies. But I suspect
that this sort of thing would lead to too much duplication of service /
not enough communication between the companies contracting the work.
Just sounds like a lot of typical rotten apples to me. And I'd be nicer
if Mr. "pewtel" had more nerve and didn't hide behind a fake e-mail
address.
Cheers,
Andrew
my e-mail address is in the headers if anyone wants to chat about my
opinions. Don't forget to remove the .invalid.
PS: I read this thread in nf.comp.misc...for the folks in sj.general and
nf.general, sorry if I've repeated anything already said.
In nf.comp.misc Rob <dick...@hotmail.com> wrote:
: Who do you think should have gotten the contract?
Pat Janes
<menc...@engr.mun.ca.invalid> wrote:
> If all the bitter "IT" people around here had any
> idea whatsoever what it takes to do the government's work, they wouldn't
> be quite so quick to jump all over xwave and the fact that they have the
> government contract.
My problem with xwave's contract: under the terms of the original
contract, they were supposed to involve government staff IT people -
knowledge transfer, that sort of thing - but have not done so.
The intent of the agreement was that the government's IT departments
would not be dependent on xwave in the long term. xwave's people are
working to make the company indispensable. They actively thwart efforts
by government IT staff to be involved in and kept abreast of projects
and procedures.
As a result of xwave's breach of contract the provincial government
will probably not be able to avoid hiring them again.
Kimberly
the "dispensible" part... my understanding is that most times xwave leave
business's documentation free when they are outsourced to them and then who
ever is hired when the company decides xwave and outsourcing is not the way
to go is left having to do quite alot of fact gathering ... if xwave is like
that with the gov't IT people... I can see where there is alot of upset.
"Pat Janes" <pjanes@-removethis-newcomm.net> wrote in message
news:240520011358480034%pjanes@-removethis-newcomm.net...
pewtel
> idea whatsoever what it takes to do the government's work, they wouldn't
> be quite so quick to jump all over xwave and the fact that they have the
> government contract.
I've never applied for a job at Newtel or x-wave, nor do I ever want to for that
matter. I've been working in the IT sector in Newfoundland for several years
now. That may not be a long time but it's long enough to see how things work.
> I know that the work could be split up between companies. But I suspect
> that this sort of thing would lead to too much duplication of service /
> not enough communication between the companies contracting the work.
>
Some things could easily be contracted out. I agree some other things couldn't.
I just don' t agree with the fact that the company is guaranteed.a certain
amount of money. So basically the Govn't is forced to give x-wave work unless
they just want to hand them money for nothing and spend more money to get
another company to do the work. Giving one company the monopoly is my problem.
>
> Just sounds like a lot of typical rotten apples to me. And I'd be nicer
> if Mr. "pewtel" had more nerve and didn't hide behind a fake e-mail
> address.
>
It's called privacy. There are people who are alot more looney than me on the
internet and i don't need some freak hunting me down because of my views.
pewtel
Kimberly wrote:
> I have to say that I've heard very similar things about xwave... regarding
> the "dispensible" part... my understanding is that most times xwave leave
> business's documentation free when they are outsourced to them and then who
> ever is hired when the company decides xwave and outsourcing is not the way
> to go is left having to do quite alot of fact gathering ... if xwave is like
> that with the gov't IT people... I can see where there is alot of upset.
That's exactly what's happening in alot of cases. X-Wave could change their
name to "Puzzles".
R.S.
wrote:
Andrew: You are correct when you say nobody in Nfld. has the
infrastructure needed to run the government's business except xWave.
Where you are wrong is saying you have to go to Quebec or Ontario to
find anybody who can do the same work.
As far as mainframes go, NS had six or seven comparable sites and NB
has a couple as well. We have less than a half a million people to
manage while the city of Toronto or Montreal would come to a stop if
they had to use the little data center on Higgins line to run their
business.
The problem is xWave was supposed to help grow the local IT economy
but what they have done is keep everything in house and dependent on
their old systems. They make a fortune charging the government
excessive rates maintaining systems which should have canned 10 years
ago. They make a lot of money from consulting and handling services
for a percentage. Why should they have someone in Nf. do a job for
$50/hr when they can bring in a consultant from one of their out of
province divisions for 5 or 10 times that. They make 5 or 10 times the
commission.
They make the same percentage so they love to use high priced help and
companies. One of the nice things to happen when they took over NLCS
was almost everyone got a bump up the ladder and the raise which goes
along with it. The down side was the taxpayers wound up paying more
for the same work because the people doing it were now classified at a
higher level. Don't get me wrong, I've heard the workers in Nf are
paid substantially less than their counterparts on the mainland but
I've also heard the rates the government is charged is on par with the
industry standard. Anyone familiar with the industry standard for
North American IT workers knows what kind of killing Xwave is making
from this contract.
In the meantime, we have to pay $15 for a parking ticket because it
costs $7 to process. We have late moose drawings, a MCP database which
is over 40% corrupt even though supposedly 6-7 programmers are
maintaining it. How about the $8 million the government was charged to
plan a network for social services. The network that never was
implemented because the consultants estimate was $40,000,000 for
computers for the department . How about the hundreds of local
companies who had to pay thousands of dollars to US companies to have
their technicians certified Novel just to be able to bid on government
contracts. The government contracts that never did get put out to
tender. How about affiliate company, MIT which used to be NB tel. and
Irving's IT company, which moved over here and took over the annual
$500,000 share of the $3,000,000 in government work that Paragon got
every year. I wonder if the xWave behind the mall is the local
company who is winning all of the $ 3million in government contracts
which are supposed to be going to local companies. I've been on the
bidders list since the day the IBA came about and I have yet to see
more than a few million in the past 6 years.
And how about the hundreds of Newfoundlanders on the mainland because
the government is using our tax dollars to fatten up this big mainland
company.
I have nothing against the people at Xwave. I just wish they worked
for a Newfoundland company who had this Provinces best interest at
heart.
It is %100 political. It has nothing to do with helping our people or
getting any kind of value for our tax dollars.
If you think Churchill Falls was a rotten deal, you haven't seen half
of what this IBA deal has done to the IT industry of this province.
At least with Churchill Falls we are not paying to loose our
resources.
If anyone cares about the future of the IT industry in this province
they will write, email, phone their members and demand the
government's IT work be put out to open tender.
If Mr. Grimes has any sense of decency or caring about our young
people he will call for a public inquiry to investigate what XWave
has been doing with tens of millions they get each year and look at
getting some of that back to help the local companies who have been
starved out of the IT industry in this province.
Jason Langdon
government IT staff have had to beg for information sharing and then the
information that is actually shared is useless.
Jason
"Pat Janes" <pjanes@-removethis-newcomm.net> wrote in message
news:240520011358480034%pjanes@-removethis-newcomm.net...