Ride 8294
Marva Richardt
Individuals age 65 or older and qualified persons with disabilities in the City of Los Angeles and select areas of Los Angeles County (Marina Del Rey, Kagel Canyon, Topanga, and areas near Calabasas, Chatsworth, Carson, and Long Beach) are eligible to participate in the Cityride program.
You are not required to make a purchase each quarter to be an active Cityride member. However, if you do not make a purchase at least once a year, you will be sent a letter inquiring if you would like to continue to be a participant in the Cityride program. You will have 30 days to respond before your registration is cancelled.
If your Cityride Card is lost or stolen, please call Cityride immediately at (213,310,323,818) 808-7433. Cityride will cancel your Cityride Card, and issue a new card. The balance in your account will be transferred to the new card. The first replacement Cityride Card is free, but there will be a $5 fee for additional replacement cards. You will receive a new Cityride Card in about seven business days.
For mail-in payment, fare value will be available for use within 10 business days after Cityride receives your payment. For online/app payment, fare value is available for use upon approval of transaction.
The maximum fare value you can accrue in your Cityride account is $336. If you place an order that would exceed this limit, your payment will be returned to you. Once you have used some of your accrued fare value, you can place a new order.
DAR offers curb-to-curb service. You must wait for the DAR van or taxicab near the curb in front of your trip pick-up/drop-off location. Drivers will be happy to assist you on and off the vehicle, if needed. The DAR van or taxicab will arrive within a 30-minute period before or after your scheduled pickup time. The driver can only wait three minutes during that 30-minute period, so be prepared to leave when the vehicle arrives.
To schedule a DAR trip, call the service provider for your area one to two business days before you want to travel. See the Service Areas and Providers section for areas and service provider phone numbers.
You must schedule both your initial trip and your return trip at the same time. If you are unsure of when you will need your return trip, you should estimate the latest time that you would be ready for your return trip. The service provider can negotiate pick-up times no more than one hour before or after the rider wishes to travel.
Only the eligible passenger or the authorized caregiver can schedule a trip. If another party other than the passenger or the authorized caregiver wants to make a trip reservation on behalf of the rider, the Cityride agent may ask the name and relationship of the person scheduling the trip on behalf of the passenger. One attendant may ride with the eligible passenger if both are picked up and dropped off at the same address. Attendants ride free.
Before you request a ride, please be sure of your pick-up times. If you are unable to ride as scheduled, please call your service provider to cancel your request as soon as possible. You are allowed no more than three cancellations per month. DAR cancellations received less than two hours before the scheduled pick-up time will be considered a No-Show.
If the van or taxicab has not arrived 30 minutes after the scheduled pick-up time, please call your service provider. If at all possible, use a phone where you can still see if the vehicle is arriving.
Unfortunately, Cityride has a limited number of trips available each day. We are expanding capacity with our taxicab partners, but it is still possible that Cityride will have to deny a DAR trip at the time slot you requested because it has been filled.
DAR offers special group trips along routes approved by the Department of Transportation from one or more locations to one single location with four or more passengers per trip. Return trips must be with the group at the designated time. Call Cityride for more details.
In the interest of promoting a safe and pleasant journey for all those aboard, all passengers must abide by the LADOT DAR Code of Conduct. Any rider violating this code will be prohibited from using Cityride services. Deliberate violation of the Code of Conduct is cause for suspension from Cityride service and under certain circumstances expulsion and possible criminal prosecution.
Cityride participants can book reduced cost, on-demand taxicab service, 24 hours a day, seven days a week. Simply call a franchised taxicab company, indicate your accessibility needs, and provide your Cityride Card and other payment method (if necessary).
The Cityride Card and subsidy is only accepted by City of Los Angeles permitted taxicab companies. Before boarding any taxicab please look for the official City of Los Angeles Department of Transportation Taxicab seal.
Taxicabs bearing this seal are insured, have trained drivers, and are regularly inspected by the City and participate in the Cityride subsidy program. Any taxicab without the seal cannot accept the Cityride Card for payment.
As a participant in the Cityride Program all rides on DASH buses are FREE. You will need to show the driver a government-issued photo identification and your Cityride Card. The name on the identification must match the name on the Cityride Card.
Residents of select Los Angeles County unincorporated areas are eligible to enroll in Cityride. Select Los Angeles County unincorporated areas include Marina Del Rey, Kagel Canyon, Topanga, and areas near Calabasas, Chatsworth, Carson, and Long Beach. The below maps show which unincorporated areas qualify.
Multipurpose Senior Centers (MPCs) are authorized to provide $24 in Cityride fare value to qualified individuals who have a one-time immediate and emergency need for transportation. To find the MPC serving the area where you live, check the MPC List and the Service Area Map.
Alternatively, you can book your ride online and save. Designed for the convenience and security of all of our passengers, hotel, restaurant and tavern patrons booking a car with us online is easy and saves you money.
Dial-A-Ride is ADA complementary paratransit service for persons who are not able to utilize the fixed route city bus system due to a disability. Eligible riders may schedule rides within the city limits of Grand Forks, ND and East Grand Forks, MN for $3.00 per trip.
Passengers will be picked up as close to their scheduled time as possible, and the vehicle will be shared with other passengers. Keep in mind that Dial-A-Ride trips may take a comparable amount of time as they would on a fixed route city bus.
Transportation has been a pain point for Addis Ababa for many decades, and the boom in industrialization, steady migration to city centers, and new developments and settlements in our recent history have only exacerbated this challenge. Add to this the limited and poorly maintained road networks that are not keeping up with the times, and you start to get a sense of the gravity of the challenge. Leaving these challenges to simmer for decades creates a cascading effect.
The transport headaches of Ethiopians include transportation shortages, low hospitality (particularly for urban and foreign tourists) from fellow passengers and drivers, fuel shortages, and the high price tag on car maintenance and accessories, which indirectly affects prices and road safety. These issues need to be addressed by regulating and monitoring bodies. However, these government bodies also have big-picture concerns of their own, such as addressing the growing fuel demand, building accessible roads, and minimizing CO2 emissions by taking old cars off the streets.
Road transport is the predominant mode of transport and has a share of over 95% in freight and passenger movement in Ethiopia. It is estimated that the vehicle population has exceeded 1.2 million. Addis Ababa alone houses 56%, or 630,440 vehicles, steadily growing by about 10% annually. Most of the vehicles are older than 15 years and beyond their useful and safe service life. As a result, high fuel consumption, pollutant emissions, and road accidents prevail.
In the same year, RIDE 8294 began its journey as a ride-hailing service with a modest setup comprising an SMS and call center. Breaking into the market was a formidable challenge, as Samrawit Fikru, CEO of Hybrid Designs, recounts in various interviews. The hurdles included navigating government roadblocks and policies (or lack thereof), recruiting and sustaining drivers, creating and sustaining a market, and continuously refining the system to ensure smooth operations.
Despite the challenges, this innovation pushed some customers out of their comfort zones, transitioning from call centers to mobile apps. Financial inclusion and smartphone affordability remained barriers, but the market slowly adapted.
During the COVID-19 pandemic, Feres disrupted the market with innovative strategies: zero commission, mileage collection, airtime gifts, prizes, and discounts. Entering the market with a significant incentive to both drivers and passengers was the first indication of a market sensing saturation. Its user-friendly mobile apps, designed with an understanding of Ethiopian consumer psychology, attracted both drivers and users, eventually making it a market giant despite its late entry.
The digitalization of transport payments is also gaining momentum. Telebirr partnered with RIDE 8294 in 2022 to enable mobile money payments, while E-Birr collaborates with Feres for similar services. These integrations and partnerships that allow for cashless transactions are further establishing ride-hailing services as the safer, more convenient option.
Based on our findings, the active regional ride-hailing service provider is Easy Ride, which operates in Jijiga and the Somali Region. Feres, RIDE 8294, Zayride, and others also claim to provide out-of-Addis transportation, but this comes with many challenges and limitations. Safety, willingness of drivers, and the relatively low demand for return trips make this an undesirable challenge for ride service providers to solve. It is challenging to confirm or refute that ride-hailing service providers operate outside Addis Ababa, but our research points to nearly 99% of the market being concentrated in the capital.
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