When you insert your SIM card into your Android phone and complete online activation, your phone's APN settings will be configured automatically. Please allow up to 15 minutes for your device to receive a connection. You will receive a text message with your next steps.
When you insert your SIM card into your iPhone and complete online activation, your phone's APN settings will be configured automatically. Please allow up to 15 minutes for your device to receive a connection. You will receive a text message with your next steps.
Newer operating systems (iOS 13 or later) will not allow you to update your APN network settings manually. You may instead remove and re-insert your SIM card into your phone to trigger setup. Be sure to download any carrier settings that are available when you see the Carrier Settings Available popup on your phone.
Freedom Financial Bank uses the latest Internet security available, including secure communications (SSL), firewalls, 128 bit encryption, and operating systems that have been designed to provide maximum security.
If Internet Banking has been inactive for a period of time, Internet Banking may automatically sign you off to prevent unauthorized use of your accounts, and to prevent others from viewing your information.
Yes. You can make payments to anyone in the United States from the utility company to the local babysitter. You may schedule payments to be made immediately or on a specified date in the future. You can even set up recurring payments so you do not have to worry about paying your regular bills. Recurring payments can be set up weekly, semi-monthly or monthly. Bill Pay eliminates the need for writing checks or addressing envelopes. More importantly, it saves you time and simplifies your busy life. (Fees may apply)
Only checks drawn on institutions located in the United States can be processed through Mobile Check Deposit. We are unable to accept checks made payable to any person or entity other than you. Money Orders and Travelers Checks will not be accepted through Mobile Check Deposit.
You do have the option to retake photographs of the check before submitting or you may cancel the deposit. If you are unable to photograph a clear image, please deposit your check at one of our branch locations, ATMs or mail your deposit to Freedom Financial Bank for processing. Note: You may deposit multiple checks in the same mobile banking session; however you must photograph each check separately.
If you enter the wrong amount, the deposit will fail and you will need to do a new deposit with the correct amount indicated. If the same deposit is submitted twice, it will be identified and stopped by Freedom Financial Bank. Should this occur, you will receive a declined deposit notification for the second deposit received through the Mobile Check Deposit service.
In addition to login password, we use multiple security layers, including advanced encryption. For added security, passwords and actual check deposit records or images are not stored on the mobile device. Additional ways to ensure security:
Cash Management is our Online Cash Management product that allows business clients 24-hour access to their accounts. Businesses can view account information, move funds, check transactions, plus initiate stop payments, wire transfers, and ACH transfers.
Yes, information from your checking, savings, and loan accounts can be downloaded to your computer, and then imported into selected software applications such as Microsoft Excel. Note that not all file formats are supported.
You can use your Freedom Financial Bank debit cards with Digital Wallets including Apple Pay, Google Pay, Fitbit Pay & Garmin Pay. If your questions are not answered below, please contact us at 515-223-1113 or email us at in...@freedomfinancialbank.com.
Absolutely! Your actual card number is never shared. Instead, a virtual account number is used so the card details are always kept safe. Also, if your device has been turned off, lost or otherwise inactive for the last 90 days, then cards will be deleted.
Login to Online Banking and select Alerts. You can choose the alerts you wish to receive and how you want to receive them from the Alert Options tab. In Online Banking, you may sign up to receive alerts via email, text* or your Online Banking Inbox. You will need to confirm or verify your email address or mobile phone number to activate the alert.
Yes, to set up push notifications through the Freedom Financial Bank Mobile Banking app, log on, select More from the main menu, then Alerts. Turn on Push Notifications. Once turned on, you can set up your account alerts.
Yes, our Account Alerts system includes a "Do Not Disturb" option. Any alerts generated during that time period will be held until that period ends. To set up "Do Not Disturb" times for your alerts, go to the Contact Options tab.
The Freedom Connect Quick Start Guide offers a brief, step-by-step overview for setting up your system, covering app installation, router connection, QR code scanning, Wi-Fi customization, mobile connection settings, control panel navigation, and password modification.
The Access Point Quick Start Guide presents a succinct outline for setting up your Freedom Connect Access Point, including app installation, router connection, QR code scanning, Wi-Fi customization, mobile connection settings, access point usage, control panel navigation, setup guidance, and password modification.
The Vanguard Connect Quick Start Guide provides a concise, step-by-step guide for initializing your system. This includes steps for initial setup, router connection, automatic carrier switching setup, Wi-Fi personalization, mobile connection preferences, navigating the control panel, and changing your password.
If you are transferring over your phone number, please wait until the number transfer is finished before you complete any other steps. You can view the status of your number transfer by logging in to your online FreedomPop account at freedompop.com/my-lines.
This step is very important. For setup, you must have an internet connection, so connect your phone to your home WiFi network. If you do not have access to a home WiFi network, consider using the internet at a local library or cafe. After the setup process (which includes APN network connection steps, explained in detail below) WiFi will not be needed and you can rely on the internet access provided in your FreedomPop plan. Need help with this step? Read this article for detailed instructions.
If you have trouble tapping on the APN option, your phone may be locked to a carrier. Remember, only GSMA unlocked phones will work with our SIM cards. Click here to learn more about compatible devices.
Step 6: Place a phone call! This step is very important, so do not skip it! You must place a phone call to finish initializing your setup and enable calling and texting functionality on your phone.
Your device should receive a signal automatically. If you have an iPhone, and you have not received your automatic APN text message, visit -handset while on your phone, to download the APN profile manually.
Step 3: Place a phone call! This step is very important, so do not skip it! You must place a phone call to finish initializing your setup and enable calling and texting functionality on your phone.
APN stands for Access Point Name. It is the connection between your service provider (FreedomPop) and your phone. Because the service is VoIP, and data services are used for calling and texting, activating APN settings is a required step.
Have you read our Getting Started article? We really recommend that you do that first. This article will tell you what kind of phone you can use with the FreedomPop SIM card and how to activate it online. Click here!
Your device must be GSM carrier unlocked. This means if you got your phone from T-Mobile or some other carrier, you have to contact the carrier to have them officially unlock it. If you bought the phone from a manufacturer instead of a carrier, (for example, buying an iPhone directly from the Apple store), then your device may already be unlocked. If your device is locked to a carrier (meaning it can only be used with T- Mobile or it can only be used with AT&T) then you cannot use the FreedomPop SIM card. If you are ever asked for a PIN or Password (usually after inserting your SIM) this means your phone is locked.
This step is very important. For setup, you must have an internet connection, so connect your phone to your home WiFi network. If you do not have access to a home WiFi network, consider using the internet at a local library or cafe. After the setup process (which includes APN network connection steps, explained in detail below) WiFi will not be needed and you can rely on the internet access provided in your FreedomPop plan.
(Different phones have a different path. Some phones may require tapping "More" first. If your phone doesn't match what you see here, do to a Google search for your device name and the phrase "APN steps" to find your APN settings. For example, if you have a Pixel phone, search the phrase "Pixel APN steps".)
Step 2: Tap on the Access Point Names option. This is how your FreedomPop phone will connect to the mobile network. (If you cannot tap on Access Point Names, this probably means your device is locked to a specific carrier. Remember, only unlocked phones work with our SIM cards.)
Step 5: You should be able to see the LTE signal on your device (at the very top, in the notification bar). Disable WiFi & Open a web browser to confirm that your connection has been established.
You have completed APN configuration. If you are reading these steps on your phone, click here to download the FreedomPop application. You will be directed to the Play Store. If you are reading these steps on your computer, open the Play Store on your phone and search for "FreedomPop Messaging". Install it to begin calling and texting.