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Agata Schweiss
The entire reason I got paypal was to be able to pay for netflix, because on the website it says nothing about having to link a credit card to your paypal to be able to pay for the netflix. When you are signing up for netflix, it says "link a debti OR credit card" so I go through the whole process of verifying my debit card, thinking that I will be able to use netflix, and then I go to pay again and at the top it says "you must have a credit card to complete this transaction"
well hey. isn't that something I would have liked to know before GETTING PAY PAL IN THE FIRST PLACE OR PUTTING MY INFORMATION ONLINE.
I have the same problem, and I don't know why. The other card that is linked to my bank account is only a debit card, and Netflix regularly takes that card. But not the PayPal Debit Mastercard. This makes no sense to me, and I wonder if it is a PayPal issue or a Netflix issue?
I have a debit card linked to my paypal. i use it for WoW and spotify but when I try tot use netflix, it say there is a problem with my card. I checked my bank i have the money, so i dont see what the probelm is.
I have never had an issue with Netflix until about 2 months ago. Now twice my account has been disabled, and when I log into paypal I do not see any rejected or pending transactions.
I called Netflix and they comlain they cannot try the Paypal account again, and the guy told me there was an issue with their PCs and he could not access my account for billing purposes.
He told me to cancel my plan, then start a new one. When you do this you only have limited options. DVD by mail (1 DVD), or Live streaming. I had to add additional features later, which caused them to over bill me... then recredit me several days later. What???
It is sad because other payments to Paypal are going through without issue, on Netflix has issues. It is funny, without making any changes to my Paypal account they charged and credited me/my bank no problem when I cancelled my account and started new. I did not add a new credit card, I just cancelled and started a new plan with the same Netflix account.
I do not see what the difference is between a verified Paypal account vs a Credit/Debit Card account. Do you???
guys.. i chose to have paypal for my transactions from places like ebay and such.. but would never have used oaypal for netflix even if it was avaialble. id rather have my freedom card thanks. works JUST fine and doesn't cost me THAT much extra to load. PLUS i STILL use netflix often enough to warrant the 8.00 /m i'm paying . . no i'm not going to connect paypal and netflix. ive got enough running through this account without me adding more to it like that (handy tho the idea may be .. i still won't . call me old fashioned if you will)
The rediculous Netflix/PayPal matter continues as of this date. My situation is relatively simple. A month ago I was on tthe Netflix $4.99 DVD plan. I asked it be updated to their $7.99 plan. I received email that it was done. Then I saw that Netflix continued billing PayPal for $4.99+tax. I resubscribed to Netflix's $7.99 plan. Agaiin, I got an email showing they had upgraded my subscription. Yesterday, I saw they were still billiing at the $4.99 one. I called Netflix. Total run-around and lame excuses. Seems nothing can be done. They said it only happens with the DVD plan and not the streamiing. Very strange, don't you think. This has become a personal issue to resolve. Otherwise I'd quit. Regards, Gene
Similar problem here, a 12-year NetFlix customer. Back on June 3, 2013 I attempted to upgrade my DVD plan from 1 DVD out to 2 DVD's out. It would not accept my payment method. CSR told me there was a problem with the billings to PayPal only when upgrading. Said it would be fixed in a couple of weeks. Time passes and I forgot about it. Today, July 18th, I tried to upgrade again and STILL got the exact same problem! 7-weeks to fix a problem like this is unreasonable. I called again, and the CSR told me the same thing as before. What total BS this is. If NF wanted to fix this, they certainly could have done so in 7-weeks time and I told them so. Basically, I was told that the only way I could upgrade my account is to change to a Credit Card payment method. I told them I do not have any credit cards, but they had no solution. Sounds like NetFlix doesn't care much about their customers, regardless of how long they have been a customer or even when their customer wants to upgrade their account. Personally, I have never encountered a company so blatently apothetic in my life. I am currently exploring other DVD Rental options, like BlockBuster (who also accepts PayPal) and others.
I currently pay an additional $11 per month on my T-Mobile bill in order to get Netflix Premium. I just received a text message from T-Mobile that my cost would be increasing to $16 per month to keep Netflix Premium.
You should be able to change to Netflix Standard option for $8.50 per month added to your T-Mobile bill.
This was a nice perk for T-mobile customers and I am sure many have stayed with T-mobile as loyal customers for perks like this. The ad version of Netflix is a sharp downgrade for this perk and will likely lose them some customers which pull the trigger to find another carrier with a little better pricing and perks. I for one will be on the phone with T-mobile asking for a credit or something for this perk which I am losing and being a T-mobile customer for 12 years I hope I can get something for this loss of a great perk.
Netflix offers us Hulu with ads for free(that we never asked for) while downgrading Netflix without ads to Netflix with ads. They make it sound like this is a new benefit, which it is not. I will now downgrade my Magenta Max 55+ to the regular Magenta 55+ plan and pay for Netflix without ads separately.
Second, Call/T-Mobile: I felt uncomfortable with how the chat went, so I called to confirm I will not be changed. The agent was unable to to see anything that indicates I would stay on Basic. They believed (they were not sure) that Netflix was initiating the change. Makes sense I guess, so time to contact Netflix.
Third, Chat/Netflix: Agent informs me that Netflix cannot make plan changes to accounts billed through partners like T-Mobile. They state that I am on Basic and can stay on Basic and to let T-Mobile know I do not want to change.
So to all the people saying this is an overreaction and that "it costs nothing to simply not use it," every one of us is paying for this service, and if you think the price of Netflix isn't baked into the price you pay, then you don't know how business works. Even if we were getting it completely free, we may only have signed up for the service for specific perks, and may not be able to change services now due to the glut of legacy hardware and software that's in regular use around the world. We have a right to be pissed, because ads aren't nothing. They're annoying, they waste time, and more importantly they eat up data - and since we still have soft data caps that matters. Get off your high horse and recognize when you have nothing constructive to add to the conversation.
You say that they offer hulu with ads when your signed with Netflix themselves? Please clarify, also are you not in the US? Because we've never heard about having hulu with ads for being with Netflix!
Spoke with rep , transfered to supervisor that viewed note and basically told me to kick rocks on social media to get results promised. Supervisor had no choice to give such direction, up chain escalation wasn't possible her hands were tied.
it is if youre already on said plans.. heres one for you..if your current plan is $90 and you must pay for Netflix yourself..or you can jump up to the correct plan and pay $30 more to get your TMO offered Netflix..which one sounds like its the cheaper route?
Quicken help was no good on this subject. I tried Netflix and they thought Quicken was a streaming app??? Anyway, I want to put ALL my bills in ebiller no matter that I pay myself or they are auto deducted as I need to make a budget. I am new to Quicken for Mac so I assume I have to put in all my bills thru E-billing so I can set up budget - or maybe not? If I can never get these to sync after I try each company to see if anyone even knows what Quicken is maybe I should set them up all as Manual and put in the amount as they are all the same amount every month? If anyone has any ideas on what to do, greatly appreciated.
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