How Odoo WhatsApp Integration Helped Us Improve Customer Communication by 5x

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Victor Zhadan

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Jul 31, 2025, 4:44:56 AMJul 31
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Hey everyone! 👋

Just wanted to share our great experience using Odoo WhatsApp integration—it’s been a real game-changer for our customer communication!

We’ve recently implemented the integration based on the GloriumTech guide, and the results have exceeded our expectations. The biggest win? Our message open rates have increased by 5x compared to email! 🚀

A few highlights of what we loved:

✅ Seamless integration with Odoo’s CRM and sales modules
✅ Real-time order updates and automated notifications via WhatsApp
✅ More personalized customer engagement
✅ Easier follow-ups and faster response times

It’s especially useful if your business depends on timely communication, like e-commerce, logistics, or B2B services. Customers really appreciate getting updates through WhatsApp rather than email—they read and respond much faster.

If you’re using Odoo and haven’t explored WhatsApp integration yet, I highly recommend checking out this article from GloriumTech: Get 5x Higher Open Rates with Odoo WhatsApp Integration. They explain everything step-by-step.

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