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Backscatter... Why Blacklist a third party hosted site?

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I have a problem

unread,
Jan 8, 2010, 10:01:48 PM1/8/10
to
I am very confused and new to this. I have been black listed for what
appears to be for the lats 12 months.??? I have a hosted web/email
address with www.smartyhost.com.au it is called www.velagroup.com.au
Now i dont send out emails in bulk etc? i dont host my own site? why
am i blacklisted? This has caused me a problem as i have found out
that information/emails i have been sending have not got through? Can
you please explain why? who resolves this? as i dont have the
option to change my setting... they are devised by smartyhost...

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Shmuel (Seymour J.) Metz

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Jan 11, 2010, 11:59:02 AM1/11/10
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In <b90063f9-10e6-453d...@k19g2000yqc.googlegroups.com>, on
01/09/2010
at 03:01 AM, I have a problem <mikes...@gmail.com> said:

>Subject: Backscatter... Why Blacklist a third party hosted site?

There's no such thing. If an IP block is listed, that's not the same as
listing the users of that IP block. The key difference is that you stop
being affected when you move.

If I boycott a restaurant, am I boycotting the waiters that work there? I
may very well encounter, and tip, them at some other restaurant.

>I am very confused and new to this. I have been black listed for what
>appears to be for the lats 12 months.???

Have you, or has your provider? It would help if your subject included the
list, the record and the domain or IP address listed.

>why am i blacklisted?

What is blacklisted?

>information/emails i have been sending have not got through?

What were the error responses?

>Can you please explain why?

No. Supply some relevant data and that answer might change.

>who resolves this?

The owner of the entity that is listed.

>as i dont have the option to change my setting

What setting? If you are sending backscatter, using C/R or using SAV then
you won't be able to get rid of any associated listings unless and until
you stop.

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Shmuel (Seymour J.) Metz, truly insane Spews puppet
<http://patriot.net/~shmuel>

I reserve the right to publicly post or ridicule any abusive
E-mail. Reply to domain Patriot dot net user shmuel+news to contact
me. Do not reply to spam...@library.lspace.org

MrD

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Jan 11, 2010, 11:58:34 AM1/11/10
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I have a problem wrote:
> I am very confused and new to this. I have been black listed for
> what appears to be for the lats 12 months.???

Not you, it seems.

> I have a hosted web/email address with www.smartyhost.com.au it is
> called www.velagroup.com.au

Those both sound more like web hosts than mail servers.

> Now i dont send out emails in bulk etc? i dont host my own site?
> why am i blacklisted?

You probably are not.

> This has caused me a problem as i have found out that
> information/emails i have been sending have not got through? Can you
> please explain why?

Smartyhost.com.au evidently sends bounces or callouts in response to
spam - at least sometimes. Doing that gets *them* listed at
backscatterer.

In general, a backscatterer listing shouldn't have any effect on the
sending of normal outbound mail; but some people apparently choose to
configure their mailservers to reject mail from servers listed in
backscatterer.

If you are getting mail rejected due to a backscatterer listing, the
server that rejected your mail must presumably be configured in that
way. Your post suggests that you have experienced more than one such
rejection based on backcatterer, from more than one server; either you
are sending out a lot of "information/emails", or you are unlucky.

> who resolves this? as i dont have the option to change my setting...
> they are devised by smartyhost...

1. Ask smartyhost to sort themselves out, so that they don't send
backscatter. Wait 4 weeks.
2. Ask the admins of the servers that are rejecting your mail to stop
rejecting normal mail based on a backscatterer listing. As far as I
am concerned, that is a clueless thing to do. There are those that
argue that rejecting based on a backscatterer listing (as if it was a
spam blocklist) "works for them"; that's fair enough, but it makes no
sense for someone providing mail services to third parties to do
this.
3. Find a mail provider that doesn't get itself into blacklists (or that
cares enough to fix the problem when it occurs).


HTH.
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MrD.
http://ipquery.org

Shmuel (Seymour J.) Metz

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Jan 11, 2010, 4:13:15 PM1/11/10
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In <hi9ifu$jjb$1...@news.eternal-september.org>, on 01/11/2010

at 04:58 PM, MrD <mrdem...@jackpot.invalid> said:

>2. Ask the admins of the servers that are rejecting your mail to stop
> rejecting normal mail based on a backscatterer listing. As far as I
> am concerned, that is a clueless thing to do.

As far as I am concerned it is clueless to deride anybody's blocking
strategy unless you have access to their mail stream and are in a position
to evaluate how well it works *for them*.

>There are those that argue that rejecting based on a backscatterer
>listing (as if it was a spam blocklist) "works for them"; that's
>fair enough, but it makes no sense for someone providing mail
>services to third parties to do this.

Unless you have access to their customers, it makes no sense to claim that
what they are doing makes no sense. If the results satisfy their
customers' expressed requirements then it makes sense, regardless of
whether the same approach would make sense for some other provider.

--
Shmuel (Seymour J.) Metz, truly insane Spews puppet
<http://patriot.net/~shmuel>

I reserve the right to publicly post or ridicule any abusive
E-mail. Reply to domain Patriot dot net user shmuel+news to contact
me. Do not reply to spam...@library.lspace.org

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