Can't get NewLively to load in Firefox

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Versaille

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Jul 11, 2009, 9:42:53 PM7/11/09
to newlively
Hello,

I was happy to see that someone was going forward this project.

I am normally an Opera user, but have Firefox 2.0.0.20 installed. I am
not very familiar with Firefox and use it only to view sites that do
not open in Opera.

I never use IE.

I cannot get rooms to load in Firefox, when I make the attempt I get
the notification to download the plugin.

When installing NewLively I deselected the IE option as I do not
normally install anything to IE

I hope this has nothing to do with loading in Firefox as I do not like
adding vulnerabilities to my computer and would have to think about
using NewLively as a result.

The installation directory is located on a partition other than the
root c: drive

System Information:

Operating System: Windows XP Professional, Service Pack 2
System Manufacturer: HP Pavilion 061
System Model: EL470AA-ABA a1340n
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
Total Physical Memory 2,048.00 MB
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Display Device: ATI RADEON XPRESS 200 Series

How do I get Firefox to display a room? I have no idea how to link a
plugin using Firefox and the Firefox Help files - didn't help.

Thank you
Versaille

bowen tian

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Jul 13, 2009, 1:25:14 AM7/13/09
to newl...@googlegroups.com
hello, Versaille
 
thanks for sending us this problem to help improve user's experience on pur client
 
there is a solution to solve your problems:
 
1,  uninstall your newlively client:  start---->control pannel----> add/remove program---> finding newlively and uninstall it.
 
2,  visit www.newlively.com again and using firefox to download newlively plugin
 
3,  find your new newlively.exe and close all your internet browsers
 
4,  run the newlively.exe again and install client as default type.
 
5,  visit www.newlively.com again, your problem should be solved
 
 
 
if you still can't let it works, please dont hesitate to let us know.
 
 
best regard
 
newlively support 

2009/7/12 Versaille <gamea...@gmail.com>
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