hello, Versaille
thanks for sending us this problem to help improve user's experience on pur client
there is a solution to solve your problems:
1, uninstall your newlively client: start---->control pannel----> add/remove program---> finding newlively and uninstall it.
3, find your new newlively.exe and close all your internet browsers
4, run the newlively.exe again and install client as default type.
if you still can't let it works, please dont hesitate to let us know.
best regard
newlively support