Hi,
this is Harsha from Stellarwins Solutions, we have an urgent requirement for below mentioned position, please check the Job description and let me know if you are interested.
Oracle Fusion- CRM Lead
Remote
Required Skills
5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).
Solid understanding of customer service operations and CRM/contact center best practices.
Strong communication, stakeholder management, and onsite leadership skills.
Ability to create detailed functional and technical documentation.
Experience managing projects in cross-functional enterprise environments
Preferred Skills:
Oracle certifications (e.g., Oracle B2B Service Certified).
Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud.
Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud).
Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).
Thanks and Regards,
Harsha Byreddy
Talent Acquisition Specialist
Stellarwins Solutions LLC