Acrobat Distiller Error 5 Access Is Denied
Ailene Goldhirsh
Tried to create PDF using :
In WordFile>Create Adobe PDFSelected "Use Acrobat Distiller" under the "General" tab.Selected Create.After showing a dialog box that says it is printing to the distiller another window opens with the title "Acrobat Distiller" and simultaneously the error message appears and halts the process.Thank you.
I'd like to check something else, if I may, Jeff. You say your Acrobat version is 4.05 .... might I ask that you clarify that further and tell me if there's a LETTER that follows 4.05? Like 4.05(a), (b) or (c). I'm hoping it's (c).
1. Distiller needs write permissions to create a temp directory and write to it. This directory is a subdirctory in the installation path of Acrobat. So give the proper permissions to the user group.2. If you have done this you'll probably get an error message which states that there are no timers available. This is because an ordinary user has no permission to create the needed registry keys in Windows 2000 or XP. To solve this problem refer to the Adobe Support Knowledge Base Document 323931.If you are logged in as Administrator or Power User none of these problems occur. Also you can use the distiller printer driver without any error message. Only when accessing distiller directly via the pdf-maker macro or by starting the program seperately it fails.hope this helpsPeter
I have Adobe Acrobat Pro X. At startup and when I try to print to pdf I get the following in an Acrobat Distiller window: "Unable to create the temporary folder. Error 5: Access is denied." What is this and how do I fix it?
You must be onto something... I opened the Acrobat Distiller 10 folder, clicked New folder, a window appeared titled Destination Folder Access Denied. Content states "You need to confirm this operation. Acrobat Distiller 10. Date created 11/8/2013 3:17PM"
Using a %TEMP% search I found a temp folder for Acrobat Distiller 10 at C: > User > Jen > AppData > Local > Temp. The date on it is the day I reinstalled the program. This is a personal laptop so there shouldn't be any write access denial.
When I attempt to create a PDF, a "read only" sub folder with "dirlock" and "Temp.msg" therein is created and disappears when I close the "hung" Creating PDF dialog, but no further action other than the error message ...
It sounds like a folder permissions issue has come up. I suggest you try to print to the Adobe PDF printer with the print-to-file selected. Then open that file in Distiller. Does that give you a PDF. If so, you at least have a method to get the PDF and we can then pursue the permissions issue (not that I am good at that).
I am having the same problem with Adobe Acrobat Pro XI 11.0.7 on a Windows 8.1 64 bit computer. From within any application (Word, Excel, PPT, Browser, etc.) navigate to Print... and select AdobePDF as the printer. The background print process hangs until the application is halted. Then the Access Denied box pops up and then the distiller progress box. This only started recently (within the last 3 months) for me. I update my apps/op system relatively regularly. There are several annoying workarounds - save to PDF, or perhaps my favorite, use a different PDF product.
Running an application like Word as "administrator" (e.g. right click the word icon in the Office directory and click "Run as Administrator") improves the situation but doesn't always fix it (which is puzzling, since my user id is already an "administrator"). I've also marked all files under my UserID windows folder (Users>myuserid) as "Full Control" as suggested by several windows security policy posts, but to no avail. Thanks to everyone's experience so far, I've concluded deleting/adding the printer or uninstalling/installing Adobe is a waste of time. Since this started recently, it has to be either a Windows or Adobe update, no doubt a technical response to a security hole discovered by a hacker. It might also be possible that this has been caused by the UserID change that Windows recently introduced (e.g. "use your MS Live ID instead of the simple thing you used to use"). That makes some sense to me, as security policy might not be exactly the same for the old ID and the converted Live ID. Short of dropping back to the root C:\ and changing security to "full control" for the entire machine, I'm quite frustrated.
Thanks for the thoughtful post -- the really really frustrating part for me is that a dummy account on the same hardware works perfectly fine. I've recently found that Photoshop Elements 11 has developed problems in the Organizer which don't exist while using the dummy account! This tells me there is some sort of problem with Adobe updates/configurations which SHOULD be easy for Adobe Tech Support to solve IF they'd have the incentive/will to do so...
I have been trying to print Windows 8.1 Mail messages to a Adobe Acrobat XI pdf. The Adobe Distiller consistently aborts after not being able to find the fonts in the system fonts. I get the following error messages:
I found a workaround on the web that involves changing the Adobe Distiller options to using the fonts in the document being printed (rather than Adobe's system fonts), however, in Windows 8.1 Mail, there is no way to display and change the Distiller options during the printing process. The only workaround that I found was to print the email to Windows OneNote and then in OneNote, exporting the email to a pdf. This works but is far from ideal. Has anyone found a better approach to exporting selected Windows Mail messages to a pdf?
I usually receive pdf files from this one client who edits and formats a book in Mac Pages. Up until a few days ago I had no problems converting the client's pdfs into pdf/x3, but the last three versions of the latest file have stumped me.
Just to test, I first just tried to convert the file (33MB), unchanged, to pdf/x3 using the save as other option - message reads "the document has been saved, however, it could not be converted according to the selected standard profile: convert to PDF/X. Please use preflight with the profile "Convert to PDF/X" in order to identify those properties of the document which prevent it from being compliant to this profile"
if I then choose under Profiles - convert to PDF/X3 - it says no problems found, and appears to have saved the file. If I try to save again as a pdf/x3, just to make sure, it then tells me it's not pdf/x3 compliant
OK - so then I go back to preflight - and choose the standards function - then pdf/x3, then continue with the default colour profile. About halfway through the conversion, at the point of saving the file, I get the message "unable to save the pdf file after post processing"
When printing to a laser device my Acrobat Pro XI all of a sudden was not shrinking oversized pages to fit on paper. The Fit and Shrink to page options did not work. Could still output file reduced by using the percentage box but wondered if anyone else has encountered this problem before? Reinstalled Acrobat but problem still there.
I have a situation where sometimes my Adobe Acrobat XI isn't printing my entire document. I notice this particularly on documents I have saved from a webpages (turned into PDF). It runs through a flattening process and then only prints some of the pages, rather than the full document. Any clues?
Thanks Daniel. This works with some supplied PDFs but not all. We have since found that the Clone Content Aware in Photoshop kinda works for some content if you are careful. There's a large reward waiting for anyone who can design a plug-in that works on any PDF. Most of our customers don't understand bleed and so have no idea how to add it, even if we walk them through the requirements. Seems most graphic design schools are teaching for web sites and not print anymore
I have also seen the "unable to save PDF file after post processing" message, it is not frequent and actually quite difficult to faithfully reproduce each time. (If you can get it every time using your file, I may ask you to post the file privately, if you are allowed to do so, so we can use it as a test file).
The verification profile simply turned up the fact that the actual keys inside the file had not yet been changed to be PDFX compliant, this is not an error with the file itself. The file is definitely not (yet) a valid PDF/X-3 file if those components are missing.
1. in Preflight, rather than select a default Convert to PDF/X-3 conversion profile, select the STANDARDS tab at the top of the Preflight window. There should be a diamond style icon associated with it.
If you DON'T get this, and are successful in converting the file to a valid PDF/X-3 file - I would run the validation profile just to be sure - then you should be able at this point to easily change your output intent from Fogra to US SWOP, or whatever you'd like. If you need instructions on how to do this let me know.
I do not have a pdf printer. tried to install one and the instructions I found are for older version and do not work. Instructions say "navigate to C;\program files (x86)\adobe\acrobat 10.0\acrobat\extras\adobepdf" I have "C;\program files (x86)\adobe\reader 11.0" I purchased adobe pdf pack for $90.00, I should be able to print to pdf.
2. Under Document Properties the file was still showing the Mac Pages pdf version which apparently was conflicting with my settings. So I had to go to PRINT, print to PDF and, after the file had been converted this way, then go to Preflight and use STANDARDS. The file was fine after that, except it did not retain the correct page size, which luckily I caught in time, and changed that too before uploading the file.
Glad you found a fix. You might also try to place the original PDF into InDesign and export to a new PDF. If you use the place multipage PDF script, this is quite easy (Window> Utilities> Scripts). Assuming the fonts are embedded in the original PDF, this method might be less likely to cause unwanted changes to your file. (if it works of course).
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