Hue Lightstrip Plus Serial Number

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Rubi Strycker

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Aug 18, 2024, 10:39:55 PM8/18/24
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Hi everyone, I just bought a Lightstripes Plus in order to fit with my others Philips Hue lights (E27 Bluetooth).
I have a problem to connect the Lightstripes with Hue Essentials app, the app does not find the light, I have no hue bridge so I bought only Bluetooth lights

Hi, i cant get this tog work. I just intalled the .17 version and i wont connect via bluetooth. I have a Sony A8 with a lightstrip behind and it connects instant with the android phone app but not with the tv app.

hue lightstrip plus serial number


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Thanks for the feedback. You mentioned that it connects on your phone, so it looks like the fix works for you. To connect it with your TV (or another device), please remove your lightstrip from power, wait for at least 10 seconds, and connect it again. Please let me know if that works for you.

And I unfortunately uninstalled the app from the previous device.
And now, even from the previous device, I tried to re install everything but the Lightstrip remains not detected.
Fyi, I do not have other Philipps Hue articles (remote control or bridge).

I got the same issue. The Hue lightstrip can no longer connect to my Hue BT app and my lights keep turning on which I has to turn it off manually. I got this issue after upgrading the Hue BT app. Please fix this issue.

@Quincy @Lydia_Grohennig @Jacksonkp4 @TDV It seems that you are talking about the Hue Bluetooth App. Please note that this community is about the Hue Essentials app, which is a third party app for Philips Hue lights created by me. I can only help you if you are experiencing issues with my app. I cannot change anything in the official Hue Bluetooth App. Please contact Philips Hue if you are experiencing issues with their app.

Hi Thomas, I was not aware. Thank you for clarification! I was actually able to solve my problem with the non-bluetooth hue app. There we were able to register the strip with the provided serial number. Afterwards it worked again with the bluetooth app.
But thank you so much for checking with us!

I have searched the internet for technical information regarding the Hue Lightstrip Plus and have found very little so I figured I would create a thread to collect what I find in order to help others searching for the same information required to maximize and customize their Hue Lightstrip Plus based projects.

Please consider this thread a work in progress. Although I will try to keep a logical organization of the information provided, I cannot guarantee it so please excuse the possible hodge podge. I will be glad to integrate any pertinent information others want to contribute.

Even though the lightstrip is extendable up to 10 m, and each meter long extension supposedly outputs 800 lumen, the reality is that the total lumen output is limited to 1600 for a single lightstrip. The power supply provided is just powerful enough to power the provided 2 m of LEDs so extending it further will not result in increased light output. I have yet to find out how this is achieved, whether current is limited in the control unit or it is just an effect of the load on the relatively small traces that with length might start too high of a resistance for the current required.

To reduce the effects of possible voltage drops due to increasing resistance as the strip gets longer, I would recommend a star configuration (control unit to individual lengths of lightstrip) rather than series (lightstrips daisy-chained together sequentially).

Each lightstrip is made of a number of smaller segments. Each segment is about 33 cm / 12.9 in long and the schematics are obviously the same for each segment. On the back of the lightstrip each connection point is connected straight through to the other end. The largest trace is VCC, then C and F, and the smallest are R, G and B.

The pins marked R, G, and B are for powering the individual LED junctions inside the RGB LED. The pin closest to the golden dot next to the RGB LED is the Blue LED cathode. The middle pin is the Red LED cathode and the bottom pin is the Green LED cathode. The pins on the opposite side are the respective anodes.

I have seen many people stating they used regular ethernet cable to connect separate segments together. Although it surely works, I believe that not to be the best solution. I found a better cable that is more flexible, much smaller, has the right number of conductors, has a larger gauge (less voltage drop over distance, more current,etc) and was relatively easy to purchase online (eBay). The cable I used in my kitchen install was BELDEN 5504UE

I had absolutely no issues soldering it to the lightstrips and it was super easy to work with given its great flexibility and reduced outer diameter compared to ethernet cable. I also prefer the fact that it is stranded cable rather than solid.

Experience unlimited color spectacles and create a harmonious lighting that will enchant you and your guests. With this ZigBee-based ballast you can realize your lighting solutions. No matter whether ...

I like what you are doing with your theatre room. I have one too and I too was thinking about adding a strip around the 100 inch screen but never got to it. It would be nice to see the result of your work!

What I do not like about the Hue lightstrip design is that 2m or 10m of lightstrip output the same amount of light - 1600 lumens. You are limited by the controller and the power supply, changing one or the other on its own will not help. I think you would be better off using the FLS-PP (linked above - and comatible with Hue ecosystem/apps last I checked) with an RGBW lightstrip (not HUE which is RGBW + W = RGB with 2 whites, one warm, one cold - do not confuse with RGBWW which often means RGB with warm white LEDs) but you need to do some math to see if one will be enough. If you are not wanting to light up the room with the lightstrip, you could get one with fewer LEDs or lower lumens output to enable powering a long lightstrip with a single controller. I believe this would reduce your chances of color / intensity variances and make control simpler by having just one controller driving your lightstrips. You may still end up with some variation if you use multiple lightstrips made in different batches or of low quality.

Not to plug Sowilo DS again shamelessly, but we have amps that can handle this, and also strips which match all the Hue colors when paired to their controller but with much improved specifications. At 10m, the Bifrst-84 Pro is also cheaper.

PS: We do ship to Australia (drop us a line through the site and I can price out the order and shipping), and 240VAC is no problem. You can use essentially any power supply that takes 240AC and outputs 24VDC. We use Mean Well HLG series most of the time because of how reliable and efficient they are.

@SowiloDS - I quit building upon my Hue setup as their pricing, when compared to the lumens output, is excessive. For that reason I switched to LiFX as I like their 1100 lumen output per bulb. In my kitchen I have 4 Hue controllers to provide full coverage for the strips on top of the cabinets and under the cabinets. Given these are the last Hue lights, I wanted to change the controller so that it can be handled by SmartThings directly without ST to Hue integration (I want to take the Hue bridge offline).

I was hoping to reuse the Hue light strips mainly to avoid all the wiring work but their 5ch configuration makes that nearly impossible. I was hoping you had designed a ZLL controller but I could not find any information on it. Are you planning on releasing one?

I used the website and it shows to buy from Amazon (US). I was looking for the strip that is Razer chroma compatible but it only shows one type of strip everywhere I go(US). I then bought the Plus but it doesnt connect to the Chroma software like my 1S bulb does. Will the Plus be compatible in the future since I cant seem to find the 1S light strip? Your website keeps sending me to amazon to the light strip plus. I saw some other people in the US are having the same problem amazon is only selling the Plus. I dont mind waiting if there is an update to make plus compatible if not I need to return it and get another brand since I cant get the 1S

In order for the lightstrip to show on chroma connector it needs to upgraded to the latest firmware, Which is in time of writing 2.1.7_0019. problem is out of the box it was on a lower firmware, but the yeelight app reported this was the latest one.

you can also delete the lightstrip from the china server after the firmware update is done, and add it back to whatever server all of your yeelight product are on. the firmware will stay the same even if you reset it.

With a price of 149.95 euros for the basic set consisting of a power supply unit, ZigBee controller and two metres of light strip, the Ambiance Gradient Light Strip is anything but cheap and almost twice as expensive as the Philips Hue Light Strip Plus. The extension is also expensive at 59.95 euros. For comparison: A few days ago, three metres of the old light strip were on sale for 56.99 euros in Germany.

The price is definitely a house number, we don't need to discuss that. But after unpacking and installing the Ambiance Gradient Light Strip, I can assure you that it is far superior to the well-known Lightstrip Plus. And we're not just talking about the number of colours that can be displayed simultaneously.

But first, let's take a look inside the box. In the plastic-free packaging, you will find a small manual and the obligatory safety instructions, as well as the light strip itself. In addition, there is a power supply with two plugs for EU and UK, the ZigBee controller and a long cable to connect these two parts. At the end of the light strip there is a small plastic cap that provides a nicer end. The Ambiance Gradient Light Strip can also be extended up to ten metres, whereby the connection is not made via six pins as before, but only via their four.

What I find a bit unfortunate is that the light strip apparently cannot be shortened in as many places as previously thought. Seven small arrows indicate where the scissors can be used. The individual sections are accordingly 25 centimetres long. At least this is somewhat better than the Lightstrip Plus, which can be shortened every 33 centimetres.

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