Qnap Compatibility

[Sean Vaidhyanathan]

Devicecompatibility may be affected if development/support for the device's drivers has been ceased by the manufacturer, third-party contributors, or open-source developers.

Click here to check unofficial (reported by users) compatibility list.

If the SED HDD/SSD cannot be used normally, please use the PSID (Physical Secure ID) and the PSID clear function of the NAS to reset the HDD/SSD to the factory default value. (Note: This will also clear the data in HDD/SSD.)

QNAP constantly tests hard drives with its NAS products to ensure the highest possible performance and reliability. Each drive must endure dozens of quality tests before we verify its compatibility with our products, ensuring that you get the most thoroughly tested solution available.

As the quantity and value of data increases exponentially, you need an efficient strategy for data management. QNAP NAS provides data storage, backup, sharing, central management and virtualization solutions, assisting enterprises, businesses, and home users around the world in solving everyday pain points. QNAP also continues to push forward into the latest developments in AI and cloud technologies, envisioning NAS as being more than simple storage.

To meet different usage needs, hard drive manufacturers often produce various models and specifications under the same product lineup. When product specifications differ in terms of IC, PCB and layout, compatibility issues may arise. If the hard drives in your QNAP NAS are not fully compatible, issues such as poor performance, system instability, or bad sectors may occur.

You can easily move hard drives from one QNAP NAS to another for seamless system migration while retaining all existing data. Before migrating, please check NAS migration compatibility list first, then ensure both the source and destination NAS are powered off.

Notice: QNAP cannot guarantee the drives on the list below are really compatible. Please refer to the official hard drive compatibility list as all the hard drive has been tested under certain test conditions. ( =4085&lang=en-us)

Critical: WD Caviar Black, Caviar Green, and Caviar Blue hard drives are not recommended for and are not warranted for use in RAID environments utilizing Enterprise HBAs and/or expanders and in multi-bay chassis, as they are not designed for, nor tested in, these specific types of RAID applications. For more info, please refer to the following link. ( _id/1397)

Flash these RE4-GP drives with at least firmware 04.05G05 for operation in RAID configuration. You can easily fix high LCC counts by use of the WDIDLE3 tool. No real issues encountered with these drives.

I just purchased a QNAP TS-469U-RP NAS. It is my understanding that just about any SSD will be compatible to work in a NAS, as long as the make and model of all four drives are identical. That being said, QNAP has a web-page listing all hard drives, which have been tested with the TS-469U-RP and are known to be compatible, as shown in the following screenshot.

I want to purchase four Western Digital 1TB Green SSD (model # WDS100T3G0A), simply because I have used them in the past and found WD drives to be reliable. Is there any reason why I should not use the Western Digital SSDs just mentioned in my QNAP TS-469U-RP? If so, why?

Specifically, if you open a support call with QNAP for whatever problem, and the support finds any component in your NAS that isn't on their compatibility list, they will close the support call because you are using an unsupported configuration.

Since vendor support for all components is essential in a business environment, this is a compelling reason to use only components on the official compatibility list even if there isn't any technical necessity.

A:You may need to know if the NAS controller works with drive that have the TLER disabled, or the TLER needs to be enabled on the drive. However, we do support these drive on computers only, but not on RAID environment, please see the RAID enabled drives in the link below: (Enterprise Drive) =2

As suggested by certain hard disk drive providers, the hard disk drives of the same brand and series are collectively recognized as compatible with QNAP products if the largest-capacity drive has passed the compatibility test.

If you are using two 1.5TB or 2TB hard disk drives in TS-209, due to an upper limit of the logical volume capacity, you can only configure the hard disk drives as single disk volumes or RAID 1 disk volume.

To use these models with QNAP NAS, please upgrade the NAS firmware to v3.2.5 or later (TS-109/209/409: v3.2.0), backup the NAS data to another location, and then follow this guide to re-initialize the hard disk drives to adopt the WD Advanced Format Technology. Currently these hard disk drives are not compatible with QNAP NVR.

Since the design of the screw position of this hard disk drive model is slightly different from others, the hard disk drives of 2-bay and 4-bay Turbo NAS may not be detected properly. Please plug the hard disk drive tray into the drive bay until it clicks into place to avoid hard disk drive detection error.

However, the manufacturer has suggested not to use the desktop hard disk drives in business-critical RAID environments because the drives may not work correctly. Please check this link for more information.

QNAP NAS supports a disk volume of larger than 16TB. To use these models with QNAP NAS, please upgrade the NAS firmware to v3.4.0 or later. A disk volume of less than 16TB of storage can only be expanded to maximum 16TB by online RAID capacity expansion or adding hard drives. Online RAID capacity expansion and adding hard drives are not supported for a disk volume of over 16TB.

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