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Larry DiGiovanni

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Apr 4, 2007, 12:58:21 PM4/4/07
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Our site is having a problem with a specific newsgroup for users using
Windows Mail on Vista.

The newsgroup pnews.paradox-intl-se is not accessible, either when resetting
the newsgroup list or by directly hyperlinking to the group.

news://pnews.thedbcommunity.com/pnews.paradox-intl-se

I was able to recreate this both using a US installation, and several
European subscribers report the exact same problem.

I posted this to the microsoft.public.windows.vista.mail and the one person
who tried reported they had no problem.

The problem seems specific to Windows Mail, other newsreaders under Vista
are fine.

So question 1 is, can you access the above group through that link using
Windows Mail under Vista?

--
Larry DiGiovanni


Support ChrisP

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Apr 4, 2007, 4:11:33 PM4/4/07
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Hi ,

I'm not running vista at the moment, I tried accessing that group via telnet and via outlook express and both worked fine. What if you reset/delete/recreate the news account in 'windows mail' on a problem system to see if that helps.

If that doesn't help let me know and I'll get someone here to test it on vista next week.

ChrisP

Larry DiGiovanni

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Apr 4, 2007, 4:23:15 PM4/4/07
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Actually, when this was brought to my attention I tracked down a Vista box
in use by a colleague and recreated from scratch. After creating the
account I downloaded the list of NGs on the server and that group wasn't one
of them. Would appreciate if you guys could look into this when possible.

Thanks in advance.

--
Larry DiGiovanni
"Support ChrisP" <sup...@netwinsite.com> wrote in message
news:1175717494_204@newshub...

Larry DiGiovanni

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Apr 4, 2007, 4:19:46 PM4/4/07
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Will do.

--
Larry DiGiovanni
"Support ChrisP" <sup...@netwinsite.com> wrote in message
news:1175717494_204@newshub...

Support ChrisP

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Apr 12, 2007, 5:53:22 PM4/12/07
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Hi ,

We've investigated this a bit and we can confirm the problem exists, but we can't detect any reason for the problem, the logs of the server/client protocol show exactly what we would expect with nothing unusual about that group. It would appear to be a bug in Windows Mail on Vista.

I don't see any easy/good solution, possibly renaming the group might be your best bet, you could of course report the problem to microsoft it's always possible they may fix it :-)

ChrisP


Support ChrisP wrote on Thursday, April 5, 2007 at 8:11 a.m.:
>Hi ,
>
>I'm not running vista at the moment, I tried accessing that group via telnet
>and via outlook express and both worked fine. What if you
>reset/delete/recreate the news account in 'windows mail' on a problem system to
>see if that helps.
>
>If that doesn't help let me know and I'll get someone here to test it on vista next week.
>
> ChrisP
>
>
>dn...@netwinsite.com wrote on Wednesday, April 4, 2007 at 12:58 p.m. (-0400):

Larry DiGiovanni

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Apr 18, 2007, 10:09:12 AM4/18/07
to
Support ChrisP wrote:

> I don't see any easy/good solution, possibly renaming the group might
> be your best bet, you could of course report the problem to microsoft
> it's always possible they may fix it :-)

If I rename the group, wouldn't people lose their history for that group and
have to reload?

--
Larry DiGiovanni


Support Auckland

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Apr 18, 2007, 4:30:12 PM4/18/07
to
Yes, true, another thing you could try, just as a random experiment, would be to stop dnews, and re-order active.dat (using a text editor) then
start dnews again, this may or may not have any effect, but it won't upset existing clients so it's worth a try.

    ChrisP.


Robert Miles

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Feb 21, 2010, 8:26:01 AM2/21/10
to
You sent the message below back in 2007, but it still looks worth replying
to anyway. The Windows Mail program has a known problem
recognizing the availability of the newsgroup alt.binaries.food most of
the time; you may have found another newsgroup name with the same
problem.

However, Microsoft has announced that they have dropped nearly all
support for the Windows Mail program, and plans to fix only security
problems in that program in the future. Also, they still have newsgroup
microsoft.public.windows.vista.mail on their server, but no one from
Microsoft seems to be reading that newsgroup any more.

They now recommend using the Windows Live Mail program instead
under Vista (not the most confusion-free program name, since they
also have a web site by that name).

"Support ChrisP" <sup...@netwinsite.com> wrote in message

news:1176414821_416@newshub...

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