error writing certificate file

[Amanda]

All,

I obtained a certificate from Verisign and was unable to install it onto
my Netscape Enterprise Server 4.0 sp2. A javascript error pops up,

"Unexpected Failure: cannot write
There was an error while writing certificate file".

I tried to remove the <server-root>/alias/*.db and re-created the trust
database but problem still exist. Any suggestions??

Amanda

[Simon Wakelin]

Hi Amanda,

I've seen the same error message at a client site when trying to install
a Verisign certificate. The problem there was that the certificate
request was made from within the IWS admin server but the client was
trying to install the certificate under a different web instance. If
you want certificates for both the admin server and additional web
servers, you will need to complete the request and install process for
each server i.e. you need separate certificates for each individual
server instance. We used the 28 day trial certificate available from
Verisign to test this.

Cheers

Simon

[Bob Fillmore]

I finally got around this problem by copying the Netscape 3.63 server root
directory
to the new server, and then used the "Migrate 3.6 certificate" function under
"Security".
I suppose an NFS mount would have done the job as well.
Anyway, it worked first time.
- Bob

Bob Fillmore wrote:

> We have encountered a similar problem- we are upgrading the server hardware
> on one of our servers where we are currently running NES 3.63.
> We have iPlanet Web Server 4.0 SP2 on the new machine, and we tried installing
>
> the same certificate on the new machine, on a virtual server configured with
> the
> same domain name - we got the "error while writing certificate file" error.
> Shouldn't this work? I assume it must work, because the upgrade process
> for migrating from NES to iPlanet WS includes a procedure to migrate
> certificates.
> We don't want to have to pay for a new certificate (we just renewed the
> existing one).
>
> Thanks,
>
> Bob Fillmore