Crash after Crash
Stephan
Newsgroups told me to delete CACHE and netscape.hst. This didn`t helped.
Is there any idea what to do? Any questions? Please help, i am working
over
6 years or longer with Netscape now. I like this product very much.
The errror message before Netscape is crashing:
NETSCAPE verursachte einen Fehler durch eine ungültige Seite
in Modul NETSCAPE.EXE bei 0177:0044b457.
Register:
EAX=00d4d790 CS=0177 EIP=0044b457 EFLGS=00010206
EBX=00d2b100 SS=017f ESP=00b4f7fc EBP=00b4f7fc
ECX=00d4dff0 DS=017f ESI=00000003 FS=2b47
EDX=00000003 ES=017f EDI=00d05100 GS=43d7
Bytes bei CS:EIP:
0f bf 0a 33 c0 83 f9 01 74 11 83 f9 02 74 13 83
Stapelwerte:
00b4f838 0044b42d 00000003 0000008d 00000010 00bd1330 0044b597 00d05100
00d2b100 00d4d790 0000008d 00000010 00bd1330 0000008d 00b82150 00b4f8b4
Thanks for your help in advance.
Stephan
JohnT
of my comments there. The main advice is: Add memory. If you
already have enough memory that your system doesn't swap stuff
out to disk much, maybe the problem is with Win98. Most of the
posters here are running Win95 or Win98. Haven't seen Unix or
Linux users posting here yet. The links below turned to plain text,
but they have helpful info. My own cheap advice:
I noted that one piece of advice was to disable crash prevention
software. I'm running Communicator 4.07 under Win3.11/Win32s
and used to have frequent GPF problems. I found that the critical
error handling of McAfee Bombshelter was great---it often enabled
the program to continue normally, and when a recovery wasn't
possible, it would properly close the open files so the software
would start up normally next time---instead of refusing to run as
it often previously did. I'm sure these would be advantages of
running a good crash protection program under Win98 too. In
fact, why isn't it built into Win98???
I uninstalled crash protection when I tried Win95 a while back,
never reinstalled, and since then have lost some bookmarks in a
GPF crash. Big mistake. McAfee or Norton crash protection is
a worthwhile investment.
The second change has almost eliminated GPF's and also needless
inefficient disk churning---add more memory! This system's got 80MB
and almost never has a GPF now. If ya like crashes and wanna wear
out your disk head motor, run with insufficient memory.
It's as likely as not that all those programs running in the background
as mentioned below chiefly contribute to GPF's by eating memory.
hb wrote:
> MWest wrote:
> >
> > Frequently whenever I click on to a Netscape page
> > a screen comes up stating "This program has
> > performed an illegal operation and will be shut
> > down. Close." I don't understand these words.
> > What can I do to avoid getting this screen?
>
> Best info is in snews://secnews.netscape.com/netscape.navigator
>
> Try the usual first-aid. Close NetScape. Then use your file manager to
> delete NETSCAPE.HST and the CACHE directory (or all files therein).
> They will be built anew as you surf.
>
> IPF and GPF errors can be elusive, and may be system-specific...
>
> http://HELP.NETSCAPE.COM/kb/consumer/970203-1.html
> /970702-6.html
> /971103-4.html (msvcrt)
> /971115-17.html
> /970702-6.html
> /970113-1.html
>
> http://SUPPORT.MICROSOFT.COM/support/search/c.asp
>
> http://WWW.EROLS.COM/techinfo/win95/win95GPF.html
> http://WWW.WINDOWSTROUBLE.COM/kernel32dll.shtml
>
> Also explore these possibilities...
>
> Search for ADVERT.DLL. If found in c:\windows\system, try moving
> it to the same folder as the application that uses it - one that offers
> advertisements. Go!Zilla is a possibility. Or rename to ADVERT.OLD.
> However, this may disable the application that installed it.
>
> Try different color depths, under Control Panel|DISPLAY|SETTINGS.
>
> Also click the ADVANCED button, then the PERFORMANCE tab, and
> lower the acceleration setting.
>
> If DirectX is installed, disable Direct Draw Hardware Acceleration.
> Use DXTOOL.EXE. START button|FIND|FILES| "DXTOOL".
>
> Temporarily disable animated cursors, screen savers and the like.
>
> Seek out an updated video driver from the chip or card manufacturer's
> WEBsite.
>
> Prior to opening NetScape, disable all background applications -
> including virus checkers, performance monitors, WEBaccelerators and cache
> utilities, ads-off and crashguard programs, TSRs, animated screen savers
> and the like. Click <atl-ctrl-del> once and END TASK of each item except
> NETSCAPE, RNAAPP and EXPLORER and SYSTRAY, if it is shown.
>
> --
> Please REPLY BELOW, for easy reading. http://www.ufaq.org
> Sorry, but e-mail questions cannot be answered. POST here
Ted Bosley <- Deltanet
computer I own (5 - 2 Pentiums, 3 486s) Been a loyal Nescape supporter from
the very beginning. However, since I cannot get any help from Netscape
directly, without being charged, I am leaving the fold and going to IE5.
The "Icing on the Cake" that sealed Netscape's fate was no apparent ability
to import Favorites I had setup in IE4 and wanted to bring to Netscape
maintaining their folder hierarchy. The only way I can see to do this is to
import every SINGLE bookmark rather than folders of bookmarks.
Edward D. (Ted) Bosley
TRB Computer/Internet Services
tbo...@deltanet.com
(714) 540-0443 Home Office
(714) 444-6516 Pager
KMH
Jay Garcia
Totally unacceptable reply ... totally
Jay
Dawn0
Dawn
Michael Sayers
terribly slow. If you insist on this foolhardy action, then I suggest you read
a review by the Download.Com on the problems of IE5 and how you can fiddle with
the configurations.
Mike
Ben Drake
drive. You have 80 Meg. I have 250. I had little problems with crashes until I
upgraded to Netscape 4.7. Since then I have had major problems. 1st is a video
problem where parts of the screen will just become close fuzzy line, but before
and after that spot everything will be OK. The second is crashes. Constant,
non-stop crashes. Endless crashes. For the record, I installed I.E. the other
day and both problems have completely ended. Not one crash in days and the
video is 100%. I have used Netscape for years and thought I loved it best, but
unless Netscape fixes their problem real fast I am switching over.
Ben Drake, SSgt.
USMC Disabled
Viet Nam 1968-69-70
--------------------------------------
"Family of Marines"
http://www.marine-family.org
Christian Friends
http://www.lovejesus.org
JohnT wrote:
mike
that uses Java or DHTML. Hopefully, Netscape 6.0 is more stable or
there will be more defection
Mag. Günter Lesny
immer wieder die eingabe des mail-passwords verlangt, obwohl die option
"remember password" aktiviert wurde? das ist nämlich auch mein problem,
zuerst die nervige abfrage, wodurch ja auch alles blockiert wird, und dann
der absturz. ich wäre für eine hilfe auch dankbar.
günter lesny
Stephan schrieb:
jphillipspr
service is a cable @home.com.
I can access my e-mail from one of the computers networked to the main computer with
direct connections to the internet. I recently set up my laptop exactly the same way
but I keep getting a message that it "cannot find the host server mail." Nothing
works. I believe "mail" is netscape's default location. The internet connection
itself works fine. Its just the e-mail function.
Everything is set up exactly the same way on both computers; the only difference is
that the one that works has windows 98 and the other has windows 95. Although, I
believe another computer has 95 and it works fine. On the computer in question, I do
have America Online free trial software, which works fine with a different e-mail
address and the cable connection. Could America online be causing a problem? Is
this a bug in current versions of Netscape that won't let you use e-mail?
Any ideas of what might be wrong. I hate to use different browsers on different
computers so I'll have to change them all. Any browsers that have less trouble?
I waste so much time tweaking around with this computer garbage. Any help is
appreciated. I guess Netwcape has no cirect customer support--even an e-mail address
where you can address such questions.
San Ra-Lu Quonling
mal wenn man mehrere Fenster offen hat
mal wenn man nur eins offen hat mal wenn java geladen wird
manschmal garnicht
Besonders Nerfig ist das der Agent hochfährt, nicht zu potte kommt,
und die Fehleranzeige erscheint die sich nicht weckdrücken lässt, nur
durch einen Neustart, bemerkenswert ist das Netscape trotz Absturz, neu
gestartet werden kann und dann einen Weile Funktioniert bis dann
garnichts mehr geht nichtmal mehr die dreitastenkombi funktioniert noch.
Mir ist auserdem aufgefallen das Netscape manschmal nach einem neustart
einen andere Schriftart verwendet in der Inbox
Der Netscape 6 läuft überhauptnicht auf Interaktiven Seiten und sein
Design ist unter aller Sau mir gefällt sie nicht.
und der Netscape 4 wird mit jedem Update instabieler :-(
gruß
Quon
--
---------------------------------------------------
Willkommen auf Kregen
World of Kregen
http://www.welcome.to/kregen
ICQ: 1327162
---------------------------------------------------
jrayner
you ever had this? I have 128MB RAM and am running Win98 SE. Judi
Richard Smith
> I'm having a new problem with Netscape 4.7. It won't "end task." Have
> you ever had this? I have 128MB RAM and am running Win98 SE. Judi
The first solution to try: Close Communicator, and delete the file
netscape.hst and the entire Netscape cache folder. Both will be rebuilt.
Post back if no improvement.
--
Dick Smith, Mesa AZ - but it's a dry heat
Answers to most Netscape questions: http://www.ufaq.org/
Netscape's Comm. User Group:
snews://secnews.netscape.com/netscape.communicator
Search Netscape's Knowledge Base: http://help.netscape.com/search.html
Nicki Malave
same here.... ever since I upgraded to 4.7 I've had one crash after another.... I
uninstalled it and re-installed the 4.6 version.... you may want to do the same. My
video card went beserk too and I had to delete it from the Device Manager and
reinstall it. Hope they find a cure because I like Netscape a lot.
Mike Piff
"jrayner" <jra...@bellatlantic.net> wrote in message
news:3974C845...@bellatlantic.net...
> I'm having a new problem with Netscape 4.7. It won't "end task." Have
> you ever had this? I have 128MB RAM and am running Win98 SE. Judi
Confirmed, but it is a long-standing problem on NT at least. The task
manager shows it still running in the background after "shutting it down".
You can also see it there in Win98 after Ctrl+Alt+Del. Once it is running
in the background, new instances of Netscape fail to run, and so you end up
with multiple netscape processes running, all inaccessible.
This problem is well over a year old.
Mike
Simon Mullenger
"Processes" there?
I found that sometimes - although there was no application running or shown,
there is a "Netscape" Process still running.
On Windows NT you can see and kill this process and then everything works
great.
Simon
Alexia Dunay
- SHUTDOWN - and RESTART. A total Shutdown will not work.
--
Lex
A Medley of Sites @
http://sr4.xoom.com/_XMCM/metaltiger/sites.htm
MB
to send an email too. Have you had any responses as to why?
MB
do with Communicator 4.75 and likewise have used
Netscape exclusively for years in abhorrence of Internet
Exploder, which it now seems that Netscape has become.
Please let me know if you find any help. Mike
"Mag. Günter Lesny" wrote:
> Ist dies gleichzeitig oder kurz danach aufgetreten, wenn der communicator
> immer wieder die eingabe des mail-passwords verlangt, obwohl die option
> "remember password" aktiviert wurde? das ist nämlich auch mein problem,
> zuerst die nervige abfrage, wodurch ja auch alles blockiert wird, und dann
> der absturz. ich wäre für eine hilfe auch dankbar.
>
> günter lesny
>
> Stephan schrieb:
>
George Morgan
I have to comment on MB's post.
Have you considered and tried to find out what you have on your computer
that is causing Netscape to crash? I say 'causing,' because, along with
a multitude of others, I have no problems with Netscape crashing, and
I'm using 4.75 and have been since it came out. Nor did I have crashes
with earlier versions of Netscape, and I have been using Netscape for
many, many years. If there was something wrong with Netscape, as you
suggest, all of us would be experiencing the same problems, wouldn't we?
But we're not.
Doesn't that point to the fact that your problem is not with Netscape,
but with something else you are running?
George Morgan
Haim Guivon
================================================
I fully adhere to Mr. George Morgan's answer. Same with me. Happy with Netscape,
and always been since the first version I started using, years ago.
Clearly, the problem that some people experience is either a faulty configuration,
or interference from other applications (norton's crash guard, an anti-virus, a
cheap internet filter, an internet accelerating utility, who knows...).
About NC's configuration, best thing is to use the defaults, unless one is
confident enough to know exactly what he/she is doing. Also the proxy
configuration should be checked with the ISP. One can always try "direct
connection", bypassing the proxy, if any, and see if this helps. (this is in
preferences/advanced/proxies).
But first thing would be to disable all those "helps" and see if NC still crashes.
Another thing would be to keep track under which circumstances exactly does NC
crash.
haim
==================================================
Haim Guivon
> > ==================================================
>
> Hi, When running 4.61 I didn't have those crashes. My system has
> basically not changed, but from the moment I switched to 4.7x I started
> to have crashes.
> The higher the x the frequenter the crashes.
> It is easy to say it's not NS for those who don't have crashes, but why
> the change from 4.7x on?
> IE don't crash on my system, I changed from 3.02 to 4.x to 5.0 and don't
> say go to IE, that's too easy.
> I think something in NS's code has changed that causes some config's to
> crash, others don't. The change has been in NS not the config of a
> person's machine.
>
> Please be frank with the people, can you certify NS couldn't be even
> partially responsible?
> Thanks, Bernard
==============================================================
I am doing my best to help. Of course I cannot certify anything. But frank, I am.
Talking from my own experience, I can tell that I have many applications programmed to
automatically open Netscape when they are started (either from making NC my default
browser, or from the app. itself, which often asks you which browser you want to open on
starting it). More than once, I installed a bogus applications, which produced these
crashes (Go!Zilla, and others I do not remember anymore). Look out in windows\system for
a file called advert.dll. It is a big crash-maker. And, sometimes, these applications
uninstall or unwise program are badly configured. Just as an example, after uninstalling
Go!Zilla, advert.dll still remained in the System folder, and worse, in the Registry,
referring to a file which I had hitherto deleted..
If this is the case, it is logical that IE, not being associated with the bogus app.,
won't do any problem.
Try (if you wish) a different approach. In lieu of your inference that your problems
started from ver. 4.7 on, think if you didn't install new apps. after upgrading your NC
version.
The analysis of the files you sent, I'll let for more savvy people.
I want, again, to return to my first advise: try (CAD) to close (end task) all running
applications, except Explorer, Systray and Rnaap and then open Netscape and see if still
crashes. If it doesn't, try adding your apps. one by one, till you discover the culprit.
If it still crashes, all my logics fall apart.
Please, keep us informed.
This is all my small brain can think of.
good luck,
haim
===================================================
George Morgan
> basically not changed, but from the moment I switched to 4.7x I started
> to have crashes.
> The higher the x the frequenter the crashes.
> It is easy to say it's not NS for those who don't have crashes, but why
> the change from 4.7x on?
> IE don't crash on my system, I changed from 3.02 to 4.x to 5.0 and don't
> say go to IE, that's too easy.
> I think something in NS's code has changed that causes some config's to
> crash, others don't. The change has been in NS not the config of a
> person's machine.
>
> Please be frank with the people, can you certify NS couldn't be even
> partially responsible?
>
> history and cache files (netscape.hst and fat.db) after I completely
> erased them with the Win Explorer, started NS and displayed only my home
> page.
>
> Also I have a program, which can scan history and cache files and update
> the hosts file in order to prevent dns search on the net. When running
> this program, I can clearly see corrupted URL's. The only program which
> writes to netscape.hst and fat.db is NS no???? So which other program
> could do that?
>
> Can there be a comment on the files below if they look healthy or not.
> They contain, after being erased, just the display of my home page.
> (First I attached fat.db, then Netscape.hst)
>
> Thanks, Bernard
>
> ------------------------------------------------------------------------
> Name: fat.db
> fat.db Type: DB File (application/x-unknown-content-type-db_auto_file)
> Encoding: base64
>
> Name: netscape.hst
> netscape.hst Type: HST File (application/x-unknown-content-type-hst_auto_file)
> Encoding: base64
Bernard, I can make only one comment, and I'll leave the technical stuff
to others.
Let's remember that the number of people who post messages here are an
insignificant (as far as numbers are concerned) proportion of Netscape
users. And, of course, most of the ones who post here are ones who have
problems. The vast majority do not experience the problems you mention
and you never hear from them.
I have to come back to my question that I asked earlier. If there was
something wrong with Netscape, why would we not all be suffering these
crashes?
If I had something set up incorrectly on my computer, or if I had some
program that I was running that was incompatible for some reason with
Netscape and caused Netscape to crash, it would be very illogical on my
part to blame Netscape for the problem.
And that's my $0.02 worth.
George Morgan
Scott Heitz
I share your experience with NS. I like it much better than IE, but when I recently
upgraded to 4.75 I had multiple crashes as well. I finally discovered the error was with
the fat.db and my cache. I had not changed any values, but the upgrade from 4.74 to 4.75
continued to crash until I went in and gave my cache more space to work in. It seems to
be okay now.
Scott
Bernard Mercier wrote:
> fat.db Type: unspecified type (application/octet-stream)
> Encoding: base64
>
> Name: netscape.hst
> netscape.hst Type: unspecified type (application/octet-stream)
> Encoding: base64
--
"Get the cheese to sickbay!" B'elanna Torres
Richard Smith
> I share your experience with NS. I like it much better than IE, but when I recently
> upgraded to 4.75 I had multiple crashes as well. I finally discovered the error was with
> the fat.db and my cache. I had not changed any values, but the upgrade from 4.74 to 4.75
> continued to crash until I went in and gave my cache more space to work in. It seems to
> be okay now.
> Bernard Mercier wrote:
> > Haim Guivon wrote:
> > > George Morgan wrote:
> > > > MB wrote:
> > > > > I have exactly the same response and problem as you
> > > > > do with Communicator 4.75 and likewise have used
> > > > > Netscape exclusively for years in abhorrence of Internet
> > > > > Exploder, which it now seems that Netscape has become.
> > > > > Please let me know if you find any help. Mike
> > > > > "Mag. Günter Lesny" wrote:
> > > > > > Ist dies gleichzeitig oder kurz danach aufgetreten, wenn der communicator
> > > > > > immer wieder die eingabe des mail-passwords verlangt, obwohl die option
> > > > > > "remember password" aktiviert wurde? das ist nämlich auch mein problem,
> > > > > > zuerst die nervige abfrage, wodurch ja auch alles blockiert wird, und dann
> > > > > > der absturz. ich wäre für eine hilfe auch dankbar.
> > > > > > > Netscape Communicator 4.07 crashes a lot of times. Someone from this
> > > > > > > Newsgroups told me to delete CACHE and netscape.hst. This didn`t helped.
> > > > > > > Is there any idea what to do? Any questions? Please help, i am working
> > > > > > > over
> > > > > > > 6 years or longer with Netscape now. I like this product very much.
> (snip)
> > > > I have to comment on MB's post.
> > > > Have you considered and tried to find out what you have on your computer
> > > > that is causing Netscape to crash? I say 'causing,' because, along with
> > > > a multitude of others, I have no problems with Netscape crashing, and
> > > > I'm using 4.75 and have been since it came out. Nor did I have crashes
> > > > with earlier versions of Netscape, and I have been using Netscape for
> > > > many, many years. If there was something wrong with Netscape, as you
> > > > suggest, all of us would be experiencing the same problems, wouldn't we?
> > > >
> > > > But we're not.
> > > >
> > > > Doesn't that point to the fact that your problem is not with Netscape,
> > > > but with something else you are running?
> > > I fully adhere to Mr. George Morgan's answer. Same with me. Happy with Netscape,
> > > and always been since the first version I started using, years ago.
> > > Clearly, the problem that some people experience is either a faulty configuration,
> > > or interference from other applications (norton's crash guard, an anti-virus, a
> > > cheap internet filter, an internet accelerating utility, who knows...).
> > > About NC's configuration, best thing is to use the defaults, unless one is
> > > confident enough to know exactly what he/she is doing. Also the proxy
> > > configuration should be checked with the ISP. One can always try "direct
> > > connection", bypassing the proxy, if any, and see if this helps. (this is in
> > > preferences/advanced/proxies).
> > > But first thing would be to disable all those "helps" and see if NC still crashes.
> > > Another thing would be to keep track under which circumstances exactly does NC
> > > crash.
> > Name: fat.db
> > fat.db Type: unspecified type (application/octet-stream)
> > Encoding: base64
> >
> > Name: netscape.hst
> > netscape.hst Type: unspecified type (application/octet-stream)
> > Encoding: base64
It may be helpful to note that when clearing the cache from within Netscape, the fat.db
(file allocation database) file is left untouched. Deleting the entire cache folder, with
Netscape closed, allows Netscape to rebuild the cache folder anew, completely, when Netscape
is reopened.
--
Dick Smith, Mesa AZ - but it's a dry heat
Comm. User Group: snews://secnews.netscape.com/netscape.communicator
Netscape Knowledge Base: http://help.netscape.com/search.html
Netscape UFAQ: http://www.ufaq.org/
jbateman
>
>
> I have to come back to my question that I asked earlier. If there was
> something wrong with Netscape, why would we not all be suffering these
> crashes?
>
> If I had something set up incorrectly on my computer, or if I had some
> program that I was running that was incompatible for some reason with
> Netscape and caused Netscape to crash, it would be very illogical on my
> part to blame Netscape for the problem.
>
> And that's my $0.02 worth.
>
> George Morgan
If the treads peel off my Firestone tires, but not yours, should I blame
my car or Firestone?
Obviously something one has running in the background could cause
Netscape to crash, but it's also possible Netscape is causing the crash
when it encounters something it's designers didn't anticipate. That
doesn't mean the other application is necessarily faulty.
George Morgan
>
> George Morgan wrote:
> >
> >
> > I have to come back to my question that I asked earlier. If there was
> > something wrong with Netscape, why would we not all be suffering these
> > crashes?
> >
> > If I had something set up incorrectly on my computer, or if I had some
> > program that I was running that was incompatible for some reason with
> > Netscape and caused Netscape to crash, it would be very illogical on my
> > part to blame Netscape for the problem.
> >
> > And that's my $0.02 worth.
> >
> > George Morgan
>
> my car or Firestone?
> Obviously something one has running in the background could cause
> Netscape to crash, but it's also possible Netscape is causing the crash
> when it encounters something it's designers didn't anticipate. That
> doesn't mean the other application is necessarily faulty.
True. Good point.
George
jbateman
>
>
> Hi, When running 4.61 I didn't have those crashes. My system has
> basically not changed, but from the moment I switched to 4.7x I started
> to have crashes.
That is exactly my experience also!
>
Bernard Mercier
Haim Guivon wrote:
>
> Bernard Mercier wrote:
>
> > > ==================================================
> >
> > Hi, When running 4.61 I didn't have those crashes. My system has
> > basically not changed, but from the moment I switched to 4.7x I started
> > to have crashes.
> > The higher the x the frequenter the crashes.
> > It is easy to say it's not NS for those who don't have crashes, but why
> > the change from 4.7x on?
> > IE don't crash on my system, I changed from 3.02 to 4.x to 5.0 and don't
> > say go to IE, that's too easy.
> > I think something in NS's code has changed that causes some config's to
> > crash, others don't. The change has been in NS not the config of a
> > person's machine.
> >
> > Please be frank with the people, can you certify NS couldn't be even
> > partially responsible?
>
Thanks for the reply. The brain is bigger then you think.
There are interesting points, although I have had the experience, that
you have to look at the latest change when a different behavior is
occurring (in my case going from 4.61 to 4.72)
Well let's look at the rest.
I wished, there was a sort of facility to log to disk f.e. when a soft
is installed, when un installed. It would help for this kind of
situation.
f.e. for netscape, I started with 3.xx->4.61->4.72->4.73->4.74
This count for other app's/tools etc. as well and I can't really
remember when all this happened.
What is this advert.dll doing? Someone knows?
I have it, as I use Go!Zilla (even in 4.08 already) I've seen I have two
instances, both the same.
Has it something to do with the so called 'advertise ware'?
Go!Zilla is only loaded when needed for a download.
Indeed some unwise programs aren't maybe doing a good job, leave things
in the registry and I am still exploring ways to clean up the registry
(NT 4.0). Regclean hasn't done much in my system.
What is Rnaap?, it's not an app nor process running on my system.
What is a bogus app?
Keeping informed about experiences made and hoping on answers.
Bernard
Bernard Mercier
George Morgan wrote:
>
> jbateman wrote:
> >
> > George Morgan wrote:
> > >
> > >
> > > I have to come back to my question that I asked earlier. If there was
> > > something wrong with Netscape, why would we not all be suffering these
> > > crashes?
> > >
> > > If I had something set up incorrectly on my computer, or if I had some
> > > program that I was running that was incompatible for some reason with
> > > Netscape and caused Netscape to crash, it would be very illogical on my
> > > part to blame Netscape for the problem.
> > >
> > > And that's my $0.02 worth.
> > >
> > > George Morgan
> >
> > If the treads peel off my Firestone tires, but not yours, should I blame
> > my car or Firestone?
> > Obviously something one has running in the background could cause
> > Netscape to crash, but it's also possible Netscape is causing the crash
> > when it encounters something it's designers didn't anticipate. That
> > doesn't mean the other application is necessarily faulty.
>
> True. Good point.
>
> George
Well yes, one can always try to find the answer on:
What was first, the chicken or the egg?
It's my experience (professional as well), that when something shows a
different behavior, it is the last thing changed/added that has
something to do with it. And this is mostly a good starting point.
No software is fool/foul proof and has flaws. Sometimes or should I say
mostly not coming to the surface.
Yes it good be, that another program with a flaw makes NS from 4.72 on
react as it does now. Maybe also because of a flaw in NS, I don't know.
I'll leave the theoretical yes/no, logical/illogical discussion and try
to focus on things I can try and do.
There are tips and if you find more please feel free to advice.
Bernard
Bernard Mercier
Scott,
Do I understand that you freed disk space?
What is your cache size, what your free disk space and what your cluster
size (if you use fat)
I have made the experience, that when I set my cache at xx MB, I need 12
times xx MB allocated space for the cache to be completely written on a
fat organized disk with 16 kb cluster size.
Reason, most files are 1 kb.
Therefor I have a cache of 1 MB to be certain it fits completely on my
disk's free space.
But it didn't solve the problem.
Bernard
hb
> Haim Guivon wrote:
> >
> > Bernard Mercier wrote:
>
> > > Hi, When running 4.61 I didn't have those crashes. My system has
> > > basically not changed, but from the moment I switched to 4.7x I started
> > > to have crashes.
> > > The higher the x the frequenter the crashes.
> > > It is easy to say it's not NS for those who don't have crashes, but why
> > > the change from 4.7x on?
> > > IE don't crash on my system, I changed from 3.02 to 4.x to 5.0 and don't
> > > say go to IE, that's too easy.
> > > I think something in NS's code has changed that causes some config's to
> > > crash, others don't. The change has been in NS not the config of a
> > > person's machine.
> > >
> > > Please be frank with the people, can you certify NS couldn't be even
> > > partially responsible?
> > I am doing my best to help. Of course I cannot certify anything. But frank, I am.
> >
> > Talking from my own experience, I can tell that I have many applications programmed to
> > automatically open Netscape when they are started (either from making NC my default
> > browser, or from the app. itself, which often asks you which browser you want to open on
> > starting it). More than once, I installed a bogus applications, which produced these
> > crashes (Go!Zilla, and others I do not remember anymore). Look out in windows\system for
> > a file called advert.dll. It is a big crash-maker. And, sometimes, these applications
> > uninstall or unwise program are badly configured. Just as an example, after uninstalling
> > Go!Zilla, advert.dll still remained in the System folder, and worse, in the Registry,
> > referring to a file which I had hitherto deleted..
> >
> > If this is the case, it is logical that IE, not being associated with the bogus app.,
> > won't do any problem.
> >
> > Try (if you wish) a different approach. In lieu of your inference that your problems
> > started from ver. 4.7 on, think if you didn't install new apps. after upgrading your NC
> > version.
> >
> > The analysis of the files you sent, I'll let for more savvy people.
> >
> > I want, again, to return to my first advise: try (CAD) to close (end task) all running
> > applications, except Explorer, Systray and Rnaap and then open Netscape and see if still
> > crashes. If it doesn't, try adding your apps. one by one, till you discover the culprit.
> > If it still crashes, all my logics fall apart.
>
> There are interesting points, although I have had the experience, that
> you have to look at the latest change when a different behavior is
> occurring (in my case going from 4.61 to 4.72)
>
> Well let's look at the rest.
>
> I wished, there was a sort of facility to log to disk f.e. when a soft
> is installed, when un installed. It would help for this kind of
> situation.
> f.e. for netscape, I started with 3.xx->4.61->4.72->4.73->4.74
> This count for other app's/tools etc. as well and I can't really
> remember when all this happened.
>
> What is this advert.dll doing? Someone knows?
> I have it, as I use Go!Zilla (even in 4.08 already) I've seen I have two
> instances, both the same.
> Has it something to do with the so called 'advertise ware'?
> Go!Zilla is only loaded when needed for a download.
>
> Indeed some unwise programs aren't maybe doing a good job, leave things
> in the registry and I am still exploring ways to clean up the registry
> (NT 4.0). Regclean hasn't done much in my system.
>
> What is Rnaap?, it's not an app nor process running on my system.
>
> What is a bogus app?
>
> Keeping informed about experiences made and hoping on answers.
Rnaap is Windows dial-up-networking. See the HELP files.
ADVERT.DLL is installed by many utilities to monitor activity, so you can be served with
targeted advertising as a trade off for the free programs that install this alleged
'spyware'. It has been implicated in some NS crashes and hangs. Rename it to ADVERT.BAK as a
test to see whether NS performance is improved...
If this disables the program that installed it, try moving the original file to _that_
program's directory (folder).
http://WWW.INFOFORCE.QC.CA/spyware/enknownlistfrm.html (apps. list)
http://MEMBERS.XOOM.COM/_XMCM/advertdll/index.html
http://WWW.ALPHALINK.COM.AU/~johnf/dspypdf.html (remove & list)
http://WWW.RADIATE.COM/privacy/remover.html (remove ADVERT.DLL)
--
http://www.uFAQ.org http://HELP.netscape.com/browse NO e-mail please
Southern Belle Software
George Morgan wrote:
>
> I have to comment on MB's post.
>
> Have you considered and tried to find out what you have on your computer
> that is causing Netscape to crash? I say 'causing,' because, along with
> a multitude of others, I have no problems with Netscape crashing, and
> I'm using 4.75 and have been since it came out. Nor did I have crashes
> with earlier versions of Netscape, and I have been using Netscape for
> many, many years. If there was something wrong with Netscape, as you
> suggest, all of us would be experiencing the same problems, wouldn't we?
>
> But we're not.
>
> Doesn't that point to the fact that your problem is not with Netscape,
> but with something else you are running?
>
> George Morgan
Hey George, not to be argumentative, but....
I have been a loyal and permanent user of Netscape for about 5 years. I,
too, am experiencing crash after crash after crash after crash with
Netscape 4.7 and it has been that way since day one. It's actually
gotten to the point that I downloaded NN6 PR3 hoping to clear up some of
the crashes.
I can only say that Netscape 4.7 has been very unreliable for us and it
is incredibly frustrating. Netscape is now, and has always been our
preferred browser and we use IE only to test web pages we design, but
this is driving me crazy! Now, if someone would point me to the page
which evidently exists (I've searched here, and ufaq.org to no avail)
which walks me through a series of checks and deletes I'll be happy to
go through each and every one of them. I prefer Netscape to any
browser, but I have to get this fixed.
I do have an idea -- I wonder how many of these crashing versions came
from the Netscape CD? I ordered the 4.7 CD instead of downloading it,
and sure enough there were install problems from the CD itself. I had
to copy the exe file from the CD to the hard drive then install it,
autorun was bad. Perhaps this is the difference we're seeing in stable
and unstable copies of the program? At any rate, I *want* to continue
using Netscape and would even drop to a lower version (I have plenty of
copies) if I could successfully import my email from 4.7 - I'm afraid
there isn't backward compability.
Any ideas, links, or suggestions would be greatly appreciated.
Roxanne
Southern Belle Software
I found the instructions in another post (sorry, had 1100 posts to wade
through) and have followed them implicitly -- deleted all users
netscape.hst files, removed all files from each user cache, removed
Norton CrashGuard completely, but didn't rebuild the Netscape Registry
(can't afford to loose all the email files in some users). I'll let you
know if this resolves the problem. Now that I think about it, it's
entirely likely Norton is the culprit -- installed NS4.7 and Norton
about the same time.
I just want reliable, old Netscape back!!!!!
Thanks to the "Netscape Champions" in this group.
Roxanne
Gordon
just a note or two...
4.7 is not 4.75 please be specific about versions your talking about, as
well, for installing 4.75 you MUST uninstall previous versions of
netscape. This wasn't the case in the past but 4.75 stipulates this.
I also never use/load/install the Quality feedback agent.
Gordon
George Morgan
This is getting out of order. I wish we would all follow the agreed upon
convention of bottom-posting.
However, in reply to the post that said it was necessary to uninstall
before installing version 4.75: why?
I didn't. Everything works fine. And not a single crash since I
installed it using SmartUpdate, and that was back when it first came
out.
George Morgan
Rick
--
No sense being pessimistic.
It wouldn't work anyway.
Yup, George, it does get confusing. Some people don't know that bottom posting is
requested in this group, some forget, and some say "the h--- with you guys! I'll do
what I want". It's unfortuate.
Rick
hb
Try the usual first aid. Close NetScape. Then use your file manager to
delete NETSCAPE.HST and the CACHE directory (or all files therein).
They will be built anew as you surf.
As a diagnostic, prior to opening NetScape temporarily disable all
background applications including virus checkers, performance monitors,
WEBaccelerators and cache utilities, ads-off and crashguard programs,
TSRs, animated screen savers and the like. Click <atl-ctrl-del> once
and END TASK of each item except NETSCAPE, RNAAPP and EXPLORER
and SYSTRAY, if it is shown.
Search for ADVERT.DLL. If found in c:\windows\system, try moving
it to the same folder as the application that uses it - one that offers
advertisements. Go!Zilla is one possibility. Or rename to ADVERT.OLD.
However, this may disable the application that installed it.
Rebuild the NetScape REGISTRY. Back up all USERS directories
(folders). Close NetScape. Rename NSREG.DAT to NSREG.BAK in
c:\windows, then restart NetScape. It will prompt for a new Profile.
Give it the exact name of your old Profile and it should recognize it.
Multiple Profiles can be restored the same way .Or create new Profiles.
Also verify that PREFS.JS, in your NetScape USERS\<your Profile>
folder is not flagged READ ONLY. Right-click, and choose PROPERTIES.
Temporarily rename the BOOKMARK.HTM file to BOOKMARK.OLD. And
rename the address book file to .OLD. If crashes stop, then the file is
the culprit. In 3.0x the address book is ADDRESS.HTM; in 4.0x it is
ABOOK.NAB. In 4.x it has an .na2 extension and the name is usually,
but not always, PAB.na2.
* Try different color depths, under Control Panel|DISPLAY|SETTINGS.
* Also click the ADVANCED button, then the PERFORMANCE tab, and
lower the acceleration setting.
* If DirectX is installed, disable Direct Draw Hardware Acceleration.
Use DXTOOL.EXE. START button|FIND|FILES| "DXTOOL".
If one of the three above suggestions seems to help, seek out an updated
video driver from the chip or card manufacturer's WEBsite.
IPF and GPF errors can be elusive, and may be system-specific...
http://HELP.NETSCAPE.COM/kb/consumer/19990126-5.html
http://HELP.NETSCAPE.COM/kb/consumer/19970203-1.html
http://HELP.NETSCAPE.COM/kb/consumer/19970702-6.html
http://HELP.NETSCAPE.COM/kb/consumer/19971103-4.html (msvcrt)
http://HELP.NETSCAPE.COM/kb/consumer/19971115-17.html
http://HELP.NETSCAPE.COM/kb/consumer/19970702-6.html
http://HELP.NETSCAPE.COM/kb/consumer/19970113-1.html
http://SUPPORT.MICROSOFT.COM/support/search/c.asp
http://WWW.GEOCITIES.COM/Athens/Troy/6883/kernel32.html (troubleshooter)
http://WWW.EROLS.COM/techinfo/win95/win95GPF.html
http://WWW.WINDOWSTROUBLE.COM/kernel32dll.shtml
http://WWW.WALBEEHM.COM/win95upd.html or /win98upd.html
http://WWW.TRIP.NET/support/adv/updates/win95.html#winsock2
http://WWW.THEPAGE.ORG/WUnew.shtml (comprehensive Windows updates)
Marge O'Brien
> Yup, George, it does get confusing. Some people don't know that bottom posting is
> requested in this group, some forget, and some say "the h--- with you guys! I'll do
> what I want". It's unfortuate.
And *some* people (like me) don't know what "bottom posting" means.
MOB
George Morgan
Well, I'm sure others will answer, but I hope I can help.
If you go to Edit|Preferences|Mail & Newsgroups|Messages, you will find
that you can choose to post either above or below the quoted text.
The people who run this newsgroup have asked two things: a) that we
choose to post below the quoted text - in other words, all new messages
appear at the bottom; and b) that we do not delete any of the messages
in the thread - in other words, all messages appear complete so that the
whole thread can be reviewed.
It's just a convention, but we follow it.
Hope that helps.
George Morgan
A.A. Montilla
previous versions of netscape. I experience crash after crash, my
system has slowed down quite a bit, after installing NC 4.75 I had to
go over a series of system checks to get my system to work again (
because it wouldn't start up anymore).
So, I guess I have to uninstall NC 4.75, make sure there are no files
left anywhere, reinstall it, and that does the trick?
Please, if this is so, could you tell me what I have to do to save my
mail and bookmarks?
TIA.
Alain Montilla
In article <39E39603...@direct.ca>,
> > > Any ideas, links, or suggestions would be greatly appreciated.
> > >
> > > Roxanne
>
--
Mouse not found! Click OK to continue.
Sent via Deja.com http://www.deja.com/
Before you buy.
Richard Smith
> This is very interesting. I have 4.75 installed, without uninstalling
> previous versions of netscape. I experience crash after crash, my
> system has slowed down quite a bit, after installing NC 4.75 I had to
> go over a series of system checks to get my system to work again (
> because it wouldn't start up anymore).
> So, I guess I have to uninstall NC 4.75, make sure there are no files
> left anywhere, reinstall it, and that does the trick?
> Please, if this is so, could you tell me what I have to do to save my
> mail and bookmarks?
Crash problems have solutions - first, try the usual Netscape first-aid:
close Netscape and delete the file netscape.hst and the entire Netscape
cache folder. Both will be found in your profile folder, and both will be
rebuilt anew when Netscape is reopened. If no improvement results, let us
know, and report any error mesages you see.
Reinstalling Netscape in the same folder as previous versions will preserve
all mail, bookmarks, address books, etc. As with any sensitive files,
however, maintaining backups is always prudent. For Netscape, this requires
only that a backup of your profile folder be made from time to time.
Lastly, be advised that Netscape's Communicator User group is, by far, the
best source of help with netscape questions. There are several hundred posts
there daily, with responses from a group of Netscape-sanctioned folks who
really know Netscape. Link is below. Access only with the news clients of
Netscape, IE or Opera, since this group is on Netscape's secure server, and
third-party news readers can't access secure servers.
--
Dick Smith, Mesa AZ - but it's a dry heat
Win User Group: snews://secnews.netscape.com/netscape.communicator
Netscape UFAQ: http://www.ufaq.org/
Gordon
Richard Smiths advice is very sound, especially the part about backing
up. Always prepare yourself for a catastrophe, if just for the common
sense of it. As he said save a copy of your profilename folder, and make
sure that you have a few copies of the bookmark.htm file (make sure that
its the one you actually use and not one thats in the defaults folder
etc). As well I like to keep a copy of the plugins folder.
Remember that a browser is fairly taxing on your system and you'll have
better stability if you keep the amount of apps your running whilst the
browsers loaded to a minimum. Of course having tons of RAM is always a
good idea. Use the add/remove applet to uninstall which should leave your
profile folder alone, then reboot before reinstall.
Gordon
"A.A. Montilla" wrote:
>
> This is very interesting. I have 4.75 installed, without uninstalling
> previous versions of netscape. I experience crash after crash, my
> system has slowed down quite a bit, after installing NC 4.75 I had to
> go over a series of system checks to get my system to work again (
> because it wouldn't start up anymore).
> So, I guess I have to uninstall NC 4.75, make sure there are no files
> left anywhere, reinstall it, and that does the trick?
> Please, if this is so, could you tell me what I have to do to save my
> mail and bookmarks?
>
Duane Ringo
4.75. I to have the same problem on 2 desktop PC's and 1 Laptop. Hard to
imagine that something else is causing it considering my second PC currently
has only win98 and Netscape on it. I did this in the hopes of finding what was
causing the crashes. Others are having the crashes and Netscape does not seem
to care. Hopefully someone will come along with a valid answer or solution to
the problem since Netscape won't. All I know is that IE 5 is looking better
and better as I have not had a single crash with it. BTW, the errors occur on
PII, Celerons, and PIII's so I doubt that it is a hardware problem at this
time.
Helga
but it still continues. I deleted the files mentioned but that didn't help any.
I will start using IE which I really don't like but what can you do.. Helga
Chin SL
Edward Douglas
ED
Willard (Jack) Davis
they are installed on your drive at same time. You will get CONFLICTS!!
Now you may know why you have CRASHES!!!
Jack
Terry
2. There are also some files with a DB extension in each user folder that if corrupt will cause Netscape to crash on exit. Rename them one at a time and see if anything changes.
3. Any of the files Netscape writes to that have had the Read-Only attribute set on it may cause a crash on exit also. (check Modified dates of files. Right click and select Properties to make sure Read-Only is not checked)
Good Luck,
F1
CBFalconer
>
> Part 1.1 Type: Plain Text (text/plain)
> Encoding: 7bit
huh? Illegible and meaningless.
--
Chuck F (cbfal...@my-deja.com) (cbfal...@XXXXworldnet.att.net)
http://www.qwikpages.com/backstreets/cbfalconer
(Remove "NOSPAM." from reply address. my-deja works unmodified)
mailto:u...@ftc.gov (for spambots to harvest)
Terry
nsregdat.old. NOTE: you will have to re-create your profiles, but
pointing each one to the corresponding folder in C:\Program
Files\Netscape\Users will make it a quick process.
2. There are also some files with a DB extension in each user folder
that if corrupt will cause Netscape to crash on exit. Rename them one at
a time and see if anything changes.
3. Any of the files Netscape writes to that have had the Read-Only
attribute set on it may cause a crash on exit also. (check Modified
dates of files. Right click and select Properties to make sure Read-Only
is not checked)
Good Luck,
F1
Tenox
Terry wrote:
> 1. Try re-naming the file nsreg.dat in your Windows folder to
> nsregdat.old. NOTE: you will have to re-create your profiles, but
> pointing each one to the corresponding folder in C:\Program
> Files\Netscape\Users will make it a quick process.
>
> 2. There are also some files with a DB extension in each user folder
> that if corrupt will cause Netscape to crash on exit. Rename them one
> at a time and see if anything changes.
>
> 3. Any of the files Netscape writes to that have had the Read-Only
> attribute set on it may cause a crash on exit also. (check Modified
> dates of files. Right click and select Properties to make sure
> Read-Only is not checked)
>
> Good Luck,
>
> F1
<quote stripped: story about crashing on exit from NS program>
I have this problem too. I tried removing files mentioned on the NS
help site, but they did not mention
the methods you do, nor did they address the problem of crashing on
exit, directly anywayz. I'm going to try
what you suggest, thanks for the info.
NS also crashes whenever I close the preferences window, whether I
choose cancel or ok. This is very annoying
as I cannot change any settings.... /ts