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Welcome to the NetSapiens Developer Forum. Access to this forum is open to any developer writing an application that uses SNAPi, the NetSapiens API.
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Ryan Morgan
11/29/18
API integration with Zendesk
Any recommendation on someone that works with API between Netsapiens & Zendesk? We are looking
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API integration with Zendesk
Any recommendation on someone that works with API between Netsapiens & Zendesk? We are looking
11/29/18
Allen Harris
8/5/16
Shift 8 Networks
Hey guys, I'm trying to figure out how to work with the Web Responder API, but I'm working
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Shift 8 Networks
Hey guys, I'm trying to figure out how to work with the Web Responder API, but I'm working
8/5/16
rros...@reallinx.com
, …
Jyoti Gupta
6
7/8/16
Call Center Dashboard/Stats Grid
Hi Chris, Are the APIs available to pull data displayed on portal via API. The call queue reports
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Call Center Dashboard/Stats Grid
Hi Chris, Are the APIs available to pull data displayed on portal via API. The call queue reports
7/8/16
Brent Nesbit
,
Chris Aaker
3
5/6/16
NsDebug setting in portal_config
Yeah, that is it. Configure::write('nsdebug' , 2); On Fri, May 6, 2016 at 9:04 AM, Brent
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NsDebug setting in portal_config
Yeah, that is it. Configure::write('nsdebug' , 2); On Fri, May 6, 2016 at 9:04 AM, Brent
5/6/16
Gary N
, …
Chris Aaker
4
3/15/16
Webresponder
Yes, its currently supported. No immediate plans to add more functionality, but no plans to kill any
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Webresponder
Yes, its currently supported. No immediate plans to add more functionality, but no plans to kill any
3/15/16
Brent Nesbit
,
Chris Aaker
3
1/27/16
How to retrieve site from subscriber?
Hey Chris, Excellent. Thanks for the quick reply. On Tuesday, January 26, 2016 at 4:57:26 PM UTC-5,
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How to retrieve site from subscriber?
Hey Chris, Excellent. Thanks for the quick reply. On Tuesday, January 26, 2016 at 4:57:26 PM UTC-5,
1/27/16
Gary N
12/11/15
How to get participants in a conference bridge
What object can I use to return the active connections for a conference bridge?
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How to get participants in a conference bridge
What object can I use to return the active connections for a conference bridge?
12/11/15
Brent Nesbit
, …
Chris Aaker
4
11/11/15
Ability to retrieve un-validated account code?
Eric, I found those UI configs a few minutes after I posted this message. Thanks for that, it got me
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Ability to retrieve un-validated account code?
Eric, I found those UI configs a few minutes after I posted this message. Thanks for that, it got me
11/11/15
Brent Nesbit
,
Chris Aaker
7
10/30/15
Transferring a call to park slot?
Sounds good, thanks Chris. I sent an email to our Yealink engineer and he said he'll research
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Transferring a call to park slot?
Sounds good, thanks Chris. I sent an email to our Yealink engineer and he said he'll research
10/30/15
Eric Hernaez
,
Chris Aaker
4
9/22/15
How to get Subscriber informationwhen you have the login-name
Sorry Eric, object is "subscriber", action "read" then provide "login".
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How to get Subscriber informationwhen you have the login-name
Sorry Eric, object is "subscriber", action "read" then provide "login".
9/22/15
Eric Hernaez
,
Chris Aaker
2
9/18/15
How to read if a User had Call Recording activated
Correct, there is nothing in the subscriber itself. You will need to use object "recording"
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How to read if a User had Call Recording activated
Correct, there is nothing in the subscriber itself. You will need to use object "recording"
9/18/15
Gary N
8/28/15
Click to Call question
Lets say I have a conference bridge (we will call it 6013). How do I use the API to do a click to
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Click to Call question
Lets say I have a conference bridge (we will call it 6013). How do I use the API to do a click to
8/28/15
Gary N
,
Chris Aaker
2
8/21/15
HOW-To - Upload music on hold
Gary, Here is a bit of pseudo code mimicking what our portal does in php, basically the only
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HOW-To - Upload music on hold
Gary, Here is a bit of pseudo code mimicking what our portal does in php, basically the only
8/21/15
Scott McLeod
,
Chris Aaker
4
8/9/15
Checking for new voicemail
Just an update for all following allowing, we did some more work off thread and found the answer. The
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Checking for new voicemail
Just an update for all following allowing, we did some more work off thread and found the answer. The
8/9/15
Gary N
,
Chris Aaker
2
6/8/15
How To Conference an active call to another number via the API
Gary, This is a tricky one. The NCS is the only app we do that can do this so you will need to create
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How To Conference an active call to another number via the API
Gary, This is a tricky one. The NCS is the only app we do that can do this so you will need to create
6/8/15
rlrobinson5505
4/3/15
Read Queued Call
Hi All, I'm trying to create a VB.NET webservice that gets all of the queued calls and I am
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Read Queued Call
Hi All, I'm trying to create a VB.NET webservice that gets all of the queued calls and I am
4/3/15
Gary N
,
Chris Aaker
2
1/23/15
API to record greetings
Gary, what is the error your getting? error code and possibly if there is a "Warning"
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API to record greetings
Gary, what is the error your getting? error code and possibly if there is a "Warning"
1/23/15
Alex Gritton
,
Chris Aaker
2
1/20/15
Active Call Transfer
Alex, Hard to say for sure without looking into your exact case. i would expect it to work as your
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Active Call Transfer
Alex, Hard to say for sure without looking into your exact case. i would expect it to work as your
1/20/15
Alex Gritton
,
Chris Aaker
3
9/18/14
Event Call Documentation
Alex, We don't have anything newer unfortunately. As for what you see its the full active call
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Event Call Documentation
Alex, We don't have anything newer unfortunately. As for what you see its the full active call
9/18/14
Megan McKenna
,
Chris Aaker
2
3/24/14
How to terminate active call through API
This is the best doc for that. Assuming you know the callid for the active call its a very easy
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How to terminate active call through API
This is the best doc for that. Assuming you know the callid for the active call its a very easy
3/24/14
Oren Yehezkely
,
Chris Aaker
2
2/25/14
How to get started developing using the API
Oren, the first step is to assign a "client_id" for the developer and/or application. This
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How to get started developing using the API
Oren, the first step is to assign a "client_id" for the developer and/or application. This
2/25/14
rros...@reallinx.com
,
Chris Aaker
4
2/25/14
CRM integration
Ryan, Sorry, its not documented, but its pretty simple. We hope to allow for more searching and
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CRM integration
Ryan, Sorry, its not documented, but its pretty simple. We hope to allow for more searching and
2/25/14
Cameron Besaw
,
Chris Aaker
6
2/3/14
Event Subscription
Please verify you have the latest API. If you still have issues afterwards please open a ticket. On
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Event Subscription
Please verify you have the latest API. If you still have issues afterwards please open a ticket. On
2/3/14
Eric Hernaez
,
Chris Aaker
3
1/9/14
API Access to Service Code
We currently only allow one service code item. If you wish to add more for your own purposes you will
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API Access to Service Code
We currently only allow one service code item. If you wish to add more for your own purposes you will
1/9/14
Eric Hernaez
, …
Chris Aaker
11
1/8/14
How to start, stop and restart recording a call with API?
This is probably do to your older version of code. your at 1220 which didn't have any of these
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How to start, stop and restart recording a call with API?
This is probably do to your older version of code. your at 1220 which didn't have any of these
1/8/14
Eric Hernaez
,
Chris Aaker
2
11/29/13
API access to recorded calls
We are working on a full writeup, but the object will be "recording". action will be "
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API access to recorded calls
We are working on a full writeup, but the object will be "recording". action will be "
11/29/13
Eric Hernaez
,
Chris Aaker
2
11/19/13
API example to populate presence panel
This is a two step process. First step is to get the user list and current status. this is pretty
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API example to populate presence panel
This is a two step process. First step is to get the user list and current status. this is pretty
11/19/13
Eric Hernaez
11/18/13
Time to pick a date for the 2014 NetSapiens User's group Meeting
It's time to start planning for the 2014 Users Group Meeting. We have tentatively chosen March 3-
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Time to pick a date for the 2014 NetSapiens User's group Meeting
It's time to start planning for the 2014 Users Group Meeting. We have tentatively chosen March 3-
11/18/13
Megan McKenna
, …
Chris Aaker
15
11/12/13
Creating Answering Rule for Forward Always Using Curl
Megan, I will contact you off this thread. This is a public forum so i do not want to keep everyone
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Creating Answering Rule for Forward Always Using Curl
Megan, I will contact you off this thread. This is a public forum so i do not want to keep everyone
11/12/13
Mahesh Vox
,
Chris Aaker
3
10/23/13
Answer rule Allow/Block and RingforXXXsecs
Allow/Block is just the use of the fileds below from http://dox.netsapiens.com/blog/2012/09/17/
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Answer rule Allow/Block and RingforXXXsecs
Allow/Block is just the use of the fileds below from http://dox.netsapiens.com/blog/2012/09/17/
10/23/13