REDIS Error

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Sep 1, 2021, 2:29:11 PM9/1/21

to NetBox

Hi Everyone,

Hoping someone can help me, but whenever I go to the IP address of my VM which is hosting Netbox, I am getting the following error;

The complete exception is provided below:

<class 'redis.exceptions.AuthenticationError'>
Client sent AUTH, but no password is set Python version: 3.8.10 NetBox version: 3.0.0

Any ideas?

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Sep 1, 2021, 2:32:42 PM9/1/21

to NetBox

Further to my last, I have also tried a reinstall of redis server to see if this would resolve the issue but it hasn't in this case.

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Sep 1, 2021, 2:54:19 PM9/1/21

to NetBox

Can you show the full contents of

REDIS = {
...
}

from your /opt/netbox/netbox/netbox/configuration.py ?

"Client sent AUTH, but no password is set" suggests you have set a password here, but you shouldn't do (because the redis server isn't expecting one)

If redis is running on the same server as netbox, then this section can be copied exactly as-is from configuration.example.py

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Sep 4, 2021, 5:10:48 AM9/4/21

to NetBox

Many thanks for this.

I've taken another look at the configs and I have been able to resolve the error! Many thanks for giving me a heads up on where to look!

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