Re: Samsung Galaxy Z Flip 3 Ikinci El
Vida Hubbert
I've had my Z flip 3 for about three weeks now and I've encountered a strange bug, or i hope it's a bug. Main screen will sometimes malfunction while you either open or close the handset. Less of a problem when closed, but if the malfunctioning happens while opening. Screen won't turn on until you close the phone again or just wait it out for it to"refresh"? I've already got a replacement (i hope so...), which has the exact same problem as the first. Some good answers?
I've tested everything suggested on Samsung.com. Safe mode doesn't seem to affect anything. Like I've said I've got a replacement unit and the same problem is on that one as well. It's frankly annoying, because I'm afraid it might just might. Damage the screen? I work retail so i do have some experience with troubleshooting. Yet I'm unable to do anything...
And are you able to send (or have sent) an error report with an accurate title, good description, and log files via the Members app as soon as you can after the issue happens? If so, that should give the software team some info to analyse and figure out what's going on in this case.
I've been contacted by Samsung for about a month and a half now, and yet they have not come back with an answer. Luckily the problem "seems" to have either solved itself. Or after updates. I've allready received 2 software updates, and 3 AOD updates. So might actually be a bug. But would be nice if samsung came back with an explanation with the video and data i sent them.