[Please Enter Your New York State Library Access Password
Luther Lazaro
Adult and teen users may either apply online or in person at any New York Public Library location or Library-sponsored event. Applications for children ages 12 and under must be completed in person, and require the signature of a parent or guardian.
When you apply for a card online, you will receive a barcode number. With your PIN/ Password, you can place circulating items on hold or submit requests for research items from offsite storage.
You must first your account to download e-books and audiobooks and have a physical card to borrow materials, search Library databases, or reserve a computer.
All adult, teen and child library cards for cardholders in the NY Metro area and NY State expire and must be renewed every three years. New library card applicants whose New York State address isn't recognized by our system must validate their card before full cardholder privileges can be extended.
Cardholders in the New York Metropolitan Area (the five boroughs of NYC) must visit any New York Public Library location to present the required forms of identification in order to renew or validate their card.
If you provided the Library with a valid email address, you can click on the Forgot Your PIN/ Password? link on the main screen of either the Catalog or Research Catalog. A link with instructions for changing your PIN/ Password will be sent to the email address in your account, giving you a brief period of time to update your information. You must select PIN or Password with no common patterns (e.g. 1234 or aaaatf54).
If you have not have provided us with a valid email address, you may visit a Library location with valid identification to have a staff member create or reset your PIN/ Password for you. Your PIN/ Password cannot be changed or confirmed by phone, email, or chat.
Cardholders are responsible for all items on a card, all use made of the card and all charges made against it until it is reported lost or stolen. If your card is lost or stolen, inform the library immediately. You have three ways of notifying us of a lost or stolen card: Call 917-ASK-NYPL (917-275-6975), email Ask NYPL, or visit your nearest Library location.
Once you have registered for a card, you will be able to manage many of your account details online. Some changes, such as an update to your mailing address or your name, require that you show documentation to library staff.
For most online library services, such as reserving a computer, accessing databases and e-books, or logging in to your account online, you are asked to enter both your library card number (only the digits - no spaces or dashes, please) and the PIN/ Password that you've set.
A: First, you need to be a registered borrower of your local public, academic, or school library and have a borrower number and/or PIN. Libraries offering remote access can give you the URL and password for each database.
A: Individual library users may seek assistance in using the NOVELny databases from their local library staff. Regional training sessions for librarians are conducted periodically; member libraries are notified of these opportunities through their system offices. Webinars for library staff are also provided by the database vendors. Webinar information is posted on NYLINE and webinar and other training information is also available on the website.
A: If you are an individual library user, contact your local library with which you are registered. If you are a registered NOVELny library, contact the Help Desk. Always check the messages on the NOVEL-DB e-mail list where any general problems with databases will be posted and updated.
A: Assistance in citing the NOVELny database resources (magazine, newspaper, journal articles, etc.) is provided within the databases themselves. Columbia University and The Chicago Manual of Style are excellent resources as well.
A: If you are an individual library user, contact your local public, academic or school library for this information. If you are a registered NOVELny library, the NOVELny Help Desk may be able to help you.
A: If you are an individual user, please contact the library through which you are registered for the NOVELny databases. If you are a registered NOVELny library you should first check to see if the IP addresses have changed. Next, determine whether a "firewall" or a proxy server has been installed. Contact your library's technical systems person to ask about other possible changes. If all else fails, contact the individual vendors (see vendor contact information on the Help Desk page).
A: The NOVELny Internal Team at the New York State Library creates a Request for Quotes (RFQ), which is sent to vendors who are on state contract. Only vendors on state contract are eligible to be selected as vendors for the NOVELny databases. After the proposals are received from the vendors, a working group from the NOVELny team evaluates each proposal and, after receiving the pricing information, recommends a suite of databases (or possibly a few different options) to the NOVELny Internal Team. Selected databases are announced to the field in advance of the July 1 start.
A: A library must be a not-for-profit member of one of the 72 library systems in New York State. Currently, corporate libraries are not eligible to participate (a vendor decision). Proprietary colleges (example: business institutes, vocational colleges) are eligible to participate if they are accredited by the New York State Education Department, are degree-granting institutions, and are current members of a library system in New York State. Charter schools are eligible if they have a library, a library collection of a certain size based on the number of pupils and a librarian. Please contact the Help Desk for more information about eligibility.
A: IP stands for Internet Protocol. Each computer has a unique IP address. An IP address is recognized by the database vendor and allows the library's computers to access the Internet without using a user name or password. If you don't know your library's IP address, please check with your technology contact. You will also need the IP address of the library's proxy server, if there is one.
A: Call the NOVELny Help Desk to verify that your registration was received. Some database vendors can take as long as six weeks to process an application. Registered libraries are notified by an e-mail which gives them their URL and password information.
A: Geolinks allow access based on your location. If the geolinks are used your students/patrons should not need to enter a username/password as long as they are in New York State. See the Help Desk page for geolink information.
Some people might find it troublesome to have to log into ILLiad using a username andpassword. We believe this is less trouble than traditional paper and electronic systemswhich require you to enter your personal information with each new request.
Your username and password allows us to give you secure access to information aboutyour interlibrary loan requests. We can also enable you to edit your personal informationsuch as your address or phone number.
Your username can be anything you like, such as your name, abbreviations, or analphanumeric code. Your password also can be anything you like. We recommend that youfollow good security practice and choose a password that is different from those you useto access other systems. However, no one but you will know your password, not even thelibrary staff. The password you set is stored in an encrypted file.
In the event that you forget your password, please contact the Cindy Starkat (518) 474-5129. We can then reset your password allowing you access to ILLiad. Pleasechange your password once you logon to ILLiad.
Yes. Web browsers cache information and create a history file on the local workstation.This allows a subsequent user of the workstation to access the system under your nameusing the browser's Back button to recall a page from the cache, or by finding a page withyour personal information in the browser's history file. If you are concerned about thesecurity of your interlibrary loan requests, you can take the following steps:
Many libraries ship photocopies of articles to us in electronic format. In the past weprinted these articles before delivering them to you. Now, through ILLiad, we are able tooffer you the option of electronic delivery of these articles in PDF format (Adobe'sPortable Document Format). You can read more about electronic delivery on the Electronic DeliveryInformation page.
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New York City is home to some of the most renowned cultural institutions in the world, and The New York Public Library is making it even easier for New Yorkers to enjoy these remarkable destinations with Culture Pass, a service that allows library cardholders to visit cultural institutions throughout the city for free.
To get started, you'll need a library card from The New York Public Library, Brooklyn Public Library, or Queens Library. NYC library cardholders can borrow passes for two or four people at cultural institutions throughout the city.
A free library card is your key to everything The New York Public Library has to offer. Anyone who lives, works, or studies in the state of New York can get a free library card at The New York Public Library. In addition to using Culture Pass, you can use your library card to borrow books and e-books, download digital media, access online databases, and much more. You can visit any of our 92 locations to get a library card or apply for a library card online. If you apply for your library card online, you will need to visit one of our locations with a valid form of ID to receive your physical card prior to using Culture Pass. Learn more about eligibility for NYPL cards here.
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