Forthe past hour I have been getting the 327684:3 fault code when re-installing zuma revenge on my laptop. All the files are there when I look in the origin map, but i can't play the game. The complete installation goes well untill it wants to finish the installation, then the error comes. I really want to get into playing this game again, I had a lot of fun with in in the past. My laptop already had it installed before, but after an update to windows 10 went wrong, I had to completely put a new version of windows 7 back on it, so I lost all my games. I re-installed everything, except Zuma's revenge, since it doesn't want to work. I hope someone can help me with this problem.
@megansparrow6 When upgrading or downgrading the OS you can run into issues where your installation configuration files are deleted. You can get around this by deleting the game folder then attempting to uninstall it from the control panel. You will see a pop up saying that the program does not exist and it will ask you if you would like to remove it from the list. You can click yes and after reboot your device and then reinstall the game.
@megansparrow6 Hi Megan. Greetings to you too. My suggestion would be to post on an EA game board instead. You'll probably have a better chance of getting help with downloaded games there. Pogo's version of Zuma's Revenge is played in the browser, not downloaded or installed. I'm sorry but I'm unsure if Zuma's Revenge even still has EA support or not.
I had actually searched for some definitive information for you for a few hours as I also own this game & also had computer issues after a recent Windows update. I'm still re-installing a few programs while learning how to use Windows 10 now. I'll place a few links here for you just in case they may be of some help. Good luck! All the best in your quest. Please return back here to let us know how you fared & which solution(s) was successful for you. Thank you.
I can't really uninstall it from anywhere, since my laptop does not even see it as installed. I might try to install it on our main computer instead and see what it does there. If it can be installed there, I guess the problem is with my laptop and if I can't I guess the files have became corrupted over time. That computer runs on windows 10 and has never had Zuma Revenge installed on it. I have been deleting the game folder and rebooting my laptop and reinstalling the game, but that gave the same error. Also running Origin as an administrator and reinstalling Origin doesn't work.
Yes I can remove it from that folder as well, it is called Origin Games, but I can't delete the game in my configuration screen of my laptop or in Ccleaner, since the laptop does not recognize the game as installed. It works just fine on the main computer with Windows 10 though, so it really must be something on my laptop that is blocking this game from installing. I have windows 7 on my laptop, my laptop itself is a bit outdated, being almost six years old. At least I can play the game now when I want to and the main computer is free, but I would like to be able to play on my laptop again.
My laptop does not see Zuma Revenge in that list to deinstall, it doesn't see it as installed namely, since in the last seconds of the installation it gives that error. So I can't uninstall it through that way. I guess it is just a problem with specifically this laptop and Zuma Revenge, since other games install just fine.
I tried that by uninstalling Origin through CCleaner. I don't want to try the hard way of uninstalling since I am not familiar with that. I think I will ask my boyfriend when I see him again next weekend, maybe he knows a solution.
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