Windows Live Mail Server Settings
Honorato Overmyer
If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.
Your Microsoft account password.
If your password is not being recognized, or if you want to add your Outlook.com account to a smart device like a home security camera, you may need an app password. Learn how to add your Outlook.com account to another mail app or smart device.
If you use Outlook.com to access an account that uses a domain other than @live.com, @hotmail.com, or @outlook.com, you might not be able to sync your accounts using IMAP. To resolve this, remove the connected IMAP account in Outlook.com and reconfigure it as a POP connection. For instructions about how to reconfigure your account to use POP, contact your email account provider.
If you're using a GoDaddy account, follow these instructions to reconfigure your GoDaddy account to use POP. If using POP doesn't resolve your issue, or you need to have IMAP enabled (it's disabled by default), contact GoDaddy support.
We know that Windows Live is an old, unsupported email application. However, we have been using it for years as it meets our needs - until the past couple days. We can still receive emails, but we can not respond or send any emails out. I have included the error notification we receive. It seems to say that something is wrong with the Hughes.net server. Is anyone else having problems like this? Is there a fix? Thank you for all your support. Stay safe!
How did you figure that out, if I may ask? I checked the latest Window 10 update, which we installed on November 12. That is when I think we lost the ability to send emails. I did not see anything in that update content indicating that email settings may be affected.
I have a computer that has been using Windows Live mail for a couple of years without issues.
Suddenly I am receiving the following error message: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Error code is 0x800CCC0F. No mail is coming in or going out.
I have gone through troubleshooting, including checking the internet connection, restarting the computer. disabling the antivirus program and stopping it from checking email, checking the system clock, repairing windows live mail, and finally uninstalling and reinstalling WLM while ensuring the user name/password and server information were correct. The antivirus software on the computer shows no infection. The error message still persists.
Does anyone have other ideas to resolve this issue?
The computer is running Windows XP in a limited user account, and the Windows Live mail is version 2008. When I reinstalled the program I used version 2009 as that
was earliest version I could find.
I am using Windows Live Mail to download email to my sympatico.ca email account. Out of the blue, it stopped working last week. None of the settings were changed. Can't seem to receive email. Get the following message:
If it turns out there's no issues with Bell's email server, you'll need to sort out if Windows Live Mail is the problem. You could test this by using a different email client. I suggest downloading Thunderbird: -US/
It's a free, cross-platform email client. Installing and configuring is pretty easy. You'll be prompted for your Sympatico settings including your username and password. When you run it and you get a successful login to the Sympatico server, it's possible that something in Windows Live Mail is off.
Thanks for the valuable advice. I downloaded Thunderbird, and attempted to connect to Bell email, using the same server settings I had in Windows Live, which I should point out used the POP settings. No luck. When I configured the settings, using IMAP settings, I could connect. Happy about that, but now Windows Live is trying to download every email in every folder from about 2016! Anyway, I suspect that it all has to do with POP - perhaps the associated settings are no longer functional?
I did think that a server using the POP protocol was a little dated. POP and IMAP function differently. POP downloads all the email to your local drive, while IMAP keeps e-mail on the server. Only the email headers are being cached locally until you request the actual message (and even then it's still on the server).
I rebooted the computer, loaded the most recent thunderbird release, no difference. I loaded Thunderbird on a different computer, it worked with an IMAP configuration, but not POP3. I finally created a new profile in thunderbird with IMAP, and it worked. So, my question is: Does Bell support POP3? Has anyone else seen this behavior?
I am using Outlook 2019 with POP3 with Bell mail. I am also using IMAP on my Apple devices with the same Bell accounts. I have not experienced any issues with POP3 on a computer with Windows 10 with two separate Bell web accounts. The same holds true with no issues on 4 different Apple devices, using Outlook & Mail clients
I note that in the document that Bell offers to Thunderbird users, it specifies that you use IMAP. That all works. This implies that POP3 may not be supported by Bell, or at least not preferred. POP3 is not working for me on 2 different windows 10 PCs, even on a fresh install of Thunderbird. SOMETHING is blocking it! Why only me? And I can tell you that it started in a 10 minute window at about 9:45PM Sunday night. I was just replying to some e-mails and running an excel spread-sheet. Not doing an update, very routine stuff. Then, all of a sudden... it wouldn't connect to the mail server. I even checked the modem logs, nothing recorded at that time.
I've been sending and receiving emails via btconnect with Windows Live Mail on a Windows 7 laptop for several months without problem. Since last week sending mails has failed all the time (receiving emails is OK). I get error message:
I've read through this forum and others and tried just about every possible setting (with/without authentication, SSL on/off, mail.btconnect.com/smtp.btconnect.com, just first part of email address for account name/full email address). It seems many people have had similar problems sending btconnect emails but I cant find clear advice on how to solve this. Can someone please help? Also could someone provide the complete set of correct pop3 email settings for btconnect with Windows Live Mail.
Thanks for this. These are the settings I've been using sucessfully for several months so still a mystery to me what has changed. You also mentioned telenetting the server, how do I do this? I will also try the laptop on a different Internet connection but that will have to wait a couple of weeks.
Just a note: I had a very similar problem in June 2023. Virgin Media had apparently changed the SMTP criteria without telling anyone (previously SMTP 465, encrypted connection SSL). Switching it to the above setting solved the problem - then. But now the problem is back again. Help! (and good luck to everyone else with this problem).
Spent hours onto the online chat with the same issue to be told to contact gadget help and then they cut me off. Not very happy with this...I also asked for the pop3 details to check they were correct and was told they don't supply them ask an it guy...Not helpful at all and still not working this morning...The online chat is totally useless they seem clueless.
I believe Microsoft have killed WLM and old Outlook versions. Imagine if Ford or General Motors hit a kill switch when your car was 10 years old. Microsoft previously hit the kill switch on Outlook Express - but at least warned; whereras they said we could continue to use WLM after support ended.
I'm probably going to swap the PC to my newer Win10 PC; then try "Windows 10 Mail" and Thunderbird, though I have previously found Thunderbird clunky. Let's try to keep the hread going as we search for a solution.
Same for me. It was already bad enough that VM suddenly decided to restrict us to one email account, when we previously had the ability to set up multiple email accounts.
Now it no longer seems to be possible to send anything via SMTP (although webmail still seems to work). Traditional email services have been part of an ISP's function ever since I had my first dial-up internet account in 1993.
Removing this facility puts VM in breach of contract as far as I'm concerned. They are playing a dangerous game here, as we now have full-fibre service in this area via BT and 5G broadband is also an option. I will be leaving VM as soon as my discount package ends if they don't sort this out.
I was thinking something like that so I fired up my little used Windows 10 PC with Thunderbird installed and that threw up the same issues. As usual the problem is with the virgin servers but you'll never get anyone to admit that. The funny thing is I have another PC in the shed, running Windows 7 Pro with Thunderbird installed and it has been working fine.
Hi all, I have a solution that works for me. Windows 7. First of all you need to have an email account that is set up for IMAP. I have 3 email accounts 2 where Pop and 1 was IMAP. I noticed that I couldn't send or receive from the POP accounts but could receive from IMAP but not send. So I created another email account with the same email address but with the IMAP protocol. I will walk you through the solution with pics. 1 Click on the button top left of Windows live mail to the left of the Home Button. 2 Navigate to Options and then Email accounts.(NO PIC). 3 Click Add and then 4 click Email accounts. 5 Fill in your details (follow the pic for filling in the rest of the form) and click next, change server type to IMAP. and click to finish.
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