"I did see your mailbox was down when we arrived at your home. I did notice that there were many mailboxes knocked down during this storm, both in Old Westbury and many other towns and villages. This storm brought an extremely heavy wet snow, due to the amount of mixing with sleet, ice and rain. The weight of it as it was being pushed more then likely caused the large number of mailboxes to come down during this storm. In my experience the heavy, wet, slushy mix of snow, sleet and ice tends to be more difficult to plow. Its difficult to direct where it ends up. I know all the plow operators both public and private found this a challenging storm. I also believe that although damages do sometimes occur, most plow operators, especially the VIllage of Old Westbury operators to be very conscientious about minimizing any damages to both private and public property. I can also understand your frustration of having your mailbox knocked over.
I hope this matter is resolved to your satisfaction. Thank you for your business. "