Backup Exec E000e020

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Norine Wiltshire

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Aug 3, 2024, 4:11:59 PM8/3/24
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e000e020 - The job was scheduled to run, but the availability window closed before the job could start. There may not have been any destination devices available during the window, or the job may have been submitted to run when the window was closed.

Error: e000e020 - The duration that this job is allowed to remain scheduled has passed. It will be rescheduled. Verify that storage is available and check the job's schedule settings. Ensure that there is enough time for it to begin running before it is considered missed.

Solution B: This issue may occur if you change the system time (Time and Date properties) for any reason and if you try to run scheduled backup jobs. So make sure you recreate backup jobs and set the schedule.

Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.

"e000e020 - The duration that this job is allowed to remain scheduled has passed. It will be rescheduled. Verify that storage is available and check the job's schedule settings. Ensure that there is enough time for it to begin running before it is considered missed."

I've already checked the following article, and I think I can discard options A and C, as I don't think the options for option A is on Backup Exec 2014 (or maybe I am not finding them properly) and C we didn't have a time change here (therefor, there was no time change).

So checking option B and normally we run the jobs as the following: Backup to Disk and then Duplicate to Tape. The disk we use for backup has a lot of free space left, as for the tape I wouldn't be surprised if it is not being change daily as it is a remote site where we don't have a lot of control (but then the error would only be on the duplicate job, not on the 1st backup). However the issue happens on the Backup job, where though I will attach some screenshots to see if it helps, I find odd the Job is set to start 9:00:00 PM, so it sometimes starts at 9:00:07 and it has end date of 9:00:04 (!?).

If the duplicate to tape sits waiting for a tape, and the time this duplicate sits waiting for a tape goes beyond the timing for the next backup to disk within the same overall definition, then I suspect initial jobs to disk will go missed as well (especially if the waiting tape request for the duplicate goes beyond one job cycle and into further start times for the backup to disk.)

Basically when you have a repeating seqence of jobs in a single definition then as soon as one part of the sequence is held up, no further parts wil run, if this hold up last longer than 1 cycle of jobs then we would need to mark jobs as missed and only try to run the latest iteration.

Backup exec error codes are the biggest problem for users while using Veritas Backup exec tools. Here, we will explain the 6 most common backup exec errors and how to fix them. So, read the complete article carefully.

Veritas Backup Exec is a prominent utility to create Windows backup files. It saves the backup data as BKF files. However, sometimes when you use the Backup exec, it shows some error message. These errors create problems for users, but there are solutions for each. Below, we will discuss some commonly occurring error codes with their reasons and solutions.

Unlike the previous Backup Exec error code, this error code occurs because of failed installation of Backup Exec or remote agent. This problem is not related to the backup process. When you try to install the Backup exec, you will encounter the following error codes.

If the Backup Exec has stopped working and shows error code 0xe00084ec. It means there is an issue with the storage drive for the backup file. If the backup exec can not access the storage drive, it shows the error code: 0xE00084EC. For cloud storage, this issue occurs because of an interruption in the network connection.

As we discussed above, this error message arises when the Backup exec fails to establish a connection with the cloud server. If you have a disk drive, inaccessibility to the storage drive leads to the error message.

Veritas backup itself has an inbuilt feature to identify the fault. So, you can get rid of it. Open the CloudConnect Optimizer job. It allows you to write the connection value for the particular cloud server type.

This Backup Exec error code arises when you want to back up a virtual machine disk using the Veritas Backup Exec. The incremental backup option allows to backup only new data and not the items available in the previous backup.

The main reason for this error is that the backup exec can not merge two different VMDK files of different sizes. The size of the VMDK file with incremental backup is greater than the previous full backup. So, you encounter error code 0xe0009578.

The only solution available to this Backup Exec error code is to conduct a full backup of your virtual hard disk. This way, you can save both updated and previous data in a single VMDK file.

Volume Shadow Copy Service allows users to create copies of Windows files even when they are in use. This error generally arises when you try to create a backup, but the VSS is unable to make a shadow copy.

There are many possible reasons for this error message. However, the most obvious reason is that a VSS writer tries to create a backup of an application operating on the server and fails to create a copy.

Open the command prompt and type vssadmin list writer. It will show all the VSS writers. Check which one of them is causing the trouble. After that, clear the faulty writer and reboot the system. It will resolve the error message.

We have mentioned different Backup exec error codes along with their reasons and troubleshooting techniques. However, if Backup Exec has stopped working, there are chances that the error message is appearing because of a corrupted BKF file. In this case, you need a professional tool to repair the corrupted backup file.

DRS Backup Exec BKF Repair tool is an ideal solution to repair damaged backup exec BKF files. It is built with all the advanced features like dual recovery modes, multiple file repair, preview file content, etc. Also, the tool has a simple and interactive user interface so that you do not require any prior technical expertise.

I hope after reading this blog, you have learned different backup exec error codes and their resolution techniques. Despite all the reasons, the prominent cause of the error messages is a corrupted BKF file. So, we suggest you use the professional Backup Exec BKF file repair tool to repair the corrupted BKF file.

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