Zkteco Biotime 8.5 Installation

[Tisa Ammann]

Download BioTime 8.5 Software

1. Click or copy the following link: -details/biotime-86 into your browser.
2. The BioTime 8.5 Installation Package will be automatically downloaded and saved to your default Downloads folder.

Install BioTime 8.5 Software

1. Go to your default Downloads folder and open the installation package.
2. Right-click on setup.exe and run the installation setup as Administrator.
3. Select the language of the software. Note: You can change this later within the software.
4. Click the Start button to continue the installation. Read the License Agreement carefully and click Agree if you accept the terms and conditions or Back if not.
5. Choose the installation file folder and click Next.
6. Set the Port Number and tick the Add Firewall Exception option.
7. Select the database:
   • Choose Default Database to install the software in the default database (PostgreSQL).
   • Choose Other Database to configure the database during the installation process. Enter the Database Name, SQL Username, SQL Password, and SQL Server IP.
8. Click Install.

Run BioTime Server ControllerAfter the installation, run the BioTime Server Controller. You can find it in your taskbar or in the Start menu. Then click Start under the Service tab.SQL Server Configuration with BioTime 8.5When installing MS SQL Server, choose Mixed Mode Authentication. Go to Start > SQL Server Configuration Manager > Protocols for MS SQL Server. Right-click on TCP/IP and enable TCP/IP.BIOTIME 8.5 INSTALLATION GUIDE System Requirements

If the software cannot be opened, check the task manager to see if the services at the beginning of bio are all started. If there are services that cannot be started, perform corresponding processing according to the error.

Check whether the service starts normally, whether the database can connect test successfully and create table successfully, confirm whether the console http port and the browser access software port are the same, if they are the same, stop the service, click check port, if the interface prompts that port xx is invalid, change the port and start the service.

(1) Please check whether the company, address and other information filled in by the customer when activating the license contains special characters such as &, and whether the ID line in the license file is branched (mainly for 8.0.2), if so, please delete it and reactivate it

The activated software is not biotime 8.0, it may be biotime8.5. The license of biotime8.5 is different from that of biotime8.0. Please confirm that the license is biotime8.0 license. Offline activation fails to activate.

Check whether Device-Configurations-Registration Device is enabled. Registration Device is disabled by default, that is, all device information can be uploaded to the software. If Registration Device is enabled, the device will upload information to the software only if the Registration Device in the device information is Yes.

R: BioTime judges that the command is invalid. Similar to when synchronizing a biological template of a employee, the relevant template data will be deleted before the command is synchronized to the device, and this may occur.

ACheck the path BioTime\files\photo (check BioTime\auth_files\photo for versions 805 and above) to see if the size of the user photo exceeds 25kb. If it exceeds 25kb, reduce the size of the photo and re-sync it to the device.

Stop the service on the console, click connect test ,create table, and restart the service after successful; If connect failed, check whether the database connection configuration information is correct. If all are correct, check the prompt information in cmd, init.bat and python ConnDb.py in the BioTime installation directory, and send the screenshot to the BioTime team.

The database used by the logged in BioTime is zkbiotime. I want to restore a database on BioTime. When restoring the database, the database name cannot be zkbiotime, for example, fill in test, after the prompt is restored successfully, the DB name in the console should fill in test.

If the database name filled in when restoring the database is the same as the database name used by the current software, it will promptrestore failed, please make sure the database name is not an existing one.

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