Nature's Notebook Help

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Welcome to the Nature's Notebook help forum. Search to see if your question has been answered previously. If you do not find your question answered, check the resources above. If you still have a question, you can ask it below.

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Elane J, Erin Posthumus2

Jan 8

Visualization Tool

Hi Elane, We've fixed the accumulated heat maps in the Visualization Tool now, so you should be

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Visualization Tool

Hi Elane, We've fixed the accumulated heat maps in the Visualization Tool now, so you should be

Jan 8

Earl King, Erin Posthumus2

10/20/23

Hi Earl, I just made you an administrator for ProjectEXPLORE, so you should now be able to add a new

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Hi Earl, I just made you an administrator for ProjectEXPLORE, so you should now be able to add a new

10/20/23

Abby Daniel, Erin Posthumus2

7/28/23

Quercus bicolor species profile not loading on app

Hi Abby, Thank you for alerting us about this broken link. We'll look into it and get it fixed.

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Quercus bicolor species profile not loading on app

Hi Abby, Thank you for alerting us about this broken link. We'll look into it and get it fixed.

7/28/23

Jan Johnson, Erin Posthumus2

7/17/23

Live in 2 places

Hi Jan, Yes, you can create multiple sites, and have one at each of your residences. You can often

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Live in 2 places

Hi Jan, Yes, you can create multiple sites, and have one at each of your residences. You can often

7/17/23

7/14/23

Upload observations from a spreadsheet

Hello, I have approx. 150 observations recorded by visitors on a google form. Is there a way to

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Upload observations from a spreadsheet

Hello, I have approx. 150 observations recorded by visitors on a google form. Is there a way to

7/14/23

4/28/23

How do you delete a site/location?

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How do you delete a site/location?

4/28/23

4/27/23

app not loading

Hi. My app is not loading. I can log in and grant access, but it gets stuck on "syncing Please

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app not loading

Hi. My app is not loading. I can log in and grant access, but it gets stuck on "syncing Please

4/27/23

Sam Carman, ML Roush2

4/27/23

Problem logging in

I'm having similar problems. I can log in on my desktop, but the app doesn't go beyond "

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Problem logging in

I'm having similar problems. I can log in on my desktop, but the app doesn't go beyond "

4/27/23

4/25/23

Still problems, but amending last post

Some of the time when I try to log in, I get a message saying "Login successful. Redirecting to

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Still problems, but amending last post

Some of the time when I try to log in, I get a message saying "Login successful. Redirecting to

4/25/23

Allison Bordewick, Erin Posthumus3

11/21/22

Visualization tool for my individual and group data isn't working. Can someone help?

Hi Erin, Thank you for the update- I'm sorry to hear you're having issues with the tool. I

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Visualization tool for my individual and group data isn't working. Can someone help?

Hi Erin, Thank you for the update- I'm sorry to hear you're having issues with the tool. I

11/21/22

11/18/22

Re: [NN Help] Need help with editing data entered by others in my Phenology Group

Hi Allison, We have a functionality for Local Phenology Programs, called Data Entry Technician, that

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Re: [NN Help] Need help with editing data entered by others in my Phenology Group

Hi Allison, We have a functionality for Local Phenology Programs, called Data Entry Technician, that

11/18/22

John Muir NHS NRM, erin2

10/28/22

Evergreen and Deciduous plants phenophase definition sheets

Hi Hannah, That's interesting, I don't recognize this exact datasheet with the functional

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Evergreen and Deciduous plants phenophase definition sheets

Hi Hannah, That's interesting, I don't recognize this exact datasheet with the functional

10/28/22

Ann Hutchinson, Erin Posthumus2

10/21/22

game camera photos use?

Hi Ann, Yes, you can use photos from game cameras to report animals at your site. You wouldn't be

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game camera photos use?

Hi Ann, Yes, you can use photos from game cameras to report animals at your site. You wouldn't be

10/21/22

Diana K, Erin Posthumus2

10/14/22

Can't delete species!

Hi Diana, Thank you for letting us know about this issue. That is definitely unusual behavior for the

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Can't delete species!

Hi Diana, Thank you for letting us know about this issue. That is definitely unusual behavior for the

10/14/22

Paula Redinger2

4/14/22

Syncing: From Webpage to App?

I didn't thank you for your reply, Erin, so... thank you! It ended up be easiest to just scroll

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Syncing: From Webpage to App?

I didn't thank you for your reply, Erin, so... thank you! It ended up be easiest to just scroll

4/14/22

Laura VanHorn, Kit Britton2

3/26/22

Logging in to mobile app

I can't log in after a period when I could; change password procedures don't work. I will

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Logging in to mobile app

I can't log in after a period when I could; change password procedures don't work. I will

3/26/22

Kathleen Crochet-Stursa

1/18/22

I cannot find information. Can I use my own yard as a location?

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I cannot find information. Can I use my own yard as a location?

1/18/22

9/30/21

Not marking off my modules

Hello, I completed my module 3 and it does not say completed. I need it show its been completed to

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Not marking off my modules

Hello, I completed my module 3 and it does not say completed. I need it show its been completed to

9/30/21

Environmental Research Lab

9/27/21

Not able to log in observations

Hello, I have been trying to enter my observations for some time now and the program keeps stalling

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Not able to log in observations

Hello, I have been trying to enter my observations for some time now and the program keeps stalling

9/27/21

Sara Schaffer, Gail Baker4

5/26/21

How do I join a Nature's Notebook group for collecting observations?

I have just spent way too much time trying to reset my email address. I have been a member NPN since

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How do I join a Nature's Notebook group for collecting observations?

I have just spent way too much time trying to reset my email address. I have been a member NPN since

5/26/21

Laura Kamedulski

4/27/21

mobile apps with students

I looked in your Overview Guide and LPL guide, but it seemed like the directions were designed for

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mobile apps with students

I looked in your Overview Guide and LPL guide, but it seemed like the directions were designed for

4/27/21

Lon & Susan Rollinson

4/21/21

Permanent Bodies of Water

When describing an observation site, what constitutes a "permanent body of water"? My site

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Permanent Bodies of Water

When describing an observation site, what constitutes a "permanent body of water"? My site

4/21/21

Jennie Skancke, erin2

3/19/21

Small urban planted garden

Hi Jennie, Not at all, you are welcome to observe these plants in Nature's Notebook as long as

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Small urban planted garden

Hi Jennie, Not at all, you are welcome to observe these plants in Nature's Notebook as long as

3/19/21

Callia Johnson, Lee Marsh2

3/17/21

iPhone not Saving Date and Time

Hi Callia, Thanks for reaching out! I'm going to respond to each of your remarks inline below,

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iPhone not Saving Date and Time

Hi Callia, Thanks for reaching out! I'm going to respond to each of your remarks inline below,

3/17/21

Muriel Allen, marisol2

3/9/21

How do I delete a site?

Thank you for your question! Site deletion is something that we need to do on our end. Please email

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How do I delete a site?

Thank you for your question! Site deletion is something that we need to do on our end. Please email

3/9/21

Susan Dolan, Laura Syring2

3/2/21

How do I delete a site?

After going through the complete registration process, I was able to go back and edit the location.

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How do I delete a site?

After going through the complete registration process, I was able to go back and edit the location.

3/2/21

3/1/21

When I entered in my site, it saved incorrectly. How do I delete this site and re-enter or edit the

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When I entered in my site, it saved incorrectly. How do I delete this site and re-enter or edit the

3/1/21

Susan Dolan, Lee Marsh2

2/22/21

Hi Susan - Thanks for getting in touch. Let's try this first: 1. In your app go to the "

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Hi Susan - Thanks for getting in touch. Let's try this first: 1. In your app go to the "

2/22/21

Daniel Preest, Lee Marsh2

1/27/21

Hi Daniel, I took a look at your account in our system and saw that the site you created is in fact

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Hi Daniel, I took a look at your account in our system and saw that the site you created is in fact

1/27/21

Nisha Adhikari, Lee Marsh2

1/14/21

Hi Nisha, Thanks for your question. Unfortunately, because of the way our user profile system

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Hi Nisha, Thanks for your question. Unfortunately, because of the way our user profile system

1/14/21

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