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AI board (PXI 6030E) gives -10402 error, VI was working before Labview re-install

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Alex Kramer

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Jul 16, 2008, 8:40:12 PM7/16/08
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I am a new Labview user and I appreciate helpful advice someone can give for this problem.  I have scoured the archives and tried everything I could find to fix the problem but nothing I tried worked.
 
This VI was working before, we had computer reliability problems so we got a new one (old PC running Server 2003, new PC running XP SP2).  MXI-3 PCI card linking the PXI chassis to the PC.  I installed LV 7.1 and all drivers (IVI Compliance 3.2, VXI 3.51, 488.2 v2.2, NI-DAQ Traditional 7.3, Ni-DAQmx 7.3, Ni-VISA 4.2, NI-CAN 2.2) and rebooted before installing hardware.  The cards are setup in MAX (6608 timing card as device 1).
 
hardware:
Dell Dimension E521
MXI-3 (8330 PCI card)
PXI-1000B
6030E Analog input cards x 2
6608 timing card
8461 CAN device-net card
 
Some screenshots of the error and the MAX configuration.  It is being generated by the lvdaq.dll file.  Is there something wrong with my configuration in MAX?  Maybe a hardware problem?  What do you think?
 
<img src="http://www.akuniverse.com/001.bmp">
<img src="http://www.akuniverse.com/002.bmp">
<img src="http://www.akuniverse.com/003.bmp">
<img src="http://www.akuniverse.com/004.bmp">
&nbsp;
-Alex

Brooks_C

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Jul 17, 2008, 8:10:14 PM7/17/08
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Hello Alex,
Error -10007 can be thrown for a number of reasons.&nbsp; In order to diagnose what the exact cause is I would need to see the values of all the input parameters to the AI Config VI is.&nbsp; A screen shot of the block diagram without execution highlighting on would be great.&nbsp; If you'd like to do further trouble shooting on your own, these two KnowledgeBase articles look like they may be relevant to your issue (in particular the first link):
<a href="http://digital.ni.com/public.nsf/allkb/B33695FF0DD2F13B86256B0A0078ACE3?OpenDocument" target="_blank"> Error -10007 When Entering a Valid Channel Number in the Test Panel in MAX</a> <a href="http://digital.ni.com/public.nsf/allkb/CF8DA06A9F51232D862569D700726785?OpenDocument" target="_blank"> Error -10007 When Using Virtual Channels and Unnamed Channels In the Same Channel String</a>
Cheers,

Alex Kramer

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Jul 17, 2008, 9:10:10 PM7/17/08
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Thanks for the&nbsp;help Brooks.
&nbsp;
The MAX test panels are all working.&nbsp; All of the AI channels are unnamed so I don't think that is the problem.&nbsp;
&nbsp;
Below is a screenshot of the AI clock config VI with inputs shown (2 screenshots since I was not sure exactly which one you requested).
&nbsp;
<img src="http://www.akuniverse.com/005.bmp">
<img src="http://www.akuniverse.com/007.bmp">

Brooks_C

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Jul 18, 2008, 2:10:14 PM7/18/08
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Hello Alex,

&nbsp;

The second screen shot in your first post is what we need to look at.&nbsp; In particular we need to make sure that the inputs to the AI Config, Clock Config, and AI Start are all correct.&nbsp;&nbsp;Any erroneous inputs to the Config VIs are thrown when you try to start the task.&nbsp; I'm guessing this is what you provided a screen shot of in your last post, but the second image isn't showing up, please repost this if possible.

&nbsp;

Another possible fix would be to upgrade to the current driver version (<a href="http://joule.ni.com/nidu/cds/view/p/id/570/lang/en" target="_blank"> 7.4.4 for Traditional NI-DAQ</a>, and, if you like, <a href="http://joule.ni.com/nidu/cds/view/p/id/965" target="_blank"> 8.7.1 for NI-DAQmx</a>--though in this VI it&nbsp;doesn't&nbsp;look like you're using DAQmx).&nbsp; Upgrading the driver would fix this issue if it was a bug that has been fixed, or if your current installation is corrupted for some reason.&nbsp; While this error sounds like it?s probably a configuration parameter issue, if this is the only system you're working with then upgrading the driver wouldn't hurt anything.

&nbsp;

Cheers,

alex.k

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Jul 18, 2008, 6:10:13 PM7/18/08
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Hi Brooks,
I fixed the problem with the screenshot above, it's working now.&nbsp; The strange thing is this VI was working before on another computer, so how could it be a problem with the VI?&nbsp; It seems like the problem is a mis-configuration in the MAX&nbsp;utility but I have the clock card set to device 1, the AI boards set to device 2 and 3 just like when the VI was working.&nbsp; Is the VISA alias field critical?
-Alex
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