Please note: The ability to purchase ProServe activation tickets will end 30 days before the deactivation of this platform. All unused activation tickets must be redeemed prior to deactivation. These dates will be announced once confirmed by AGLC. (aglc.ca)
AGLC policy requires licensee staff to have the certificates(s) required for their position(s) within 30 days of their employment start date or before their current certification expires. Special Event workers requiring ProServe certification must be certified before the special event. See the liquor and gaming policy handbooks for more information.
Learners using an activation ticket must be certified within 30 days of the date and time their ticket was applied to their account.Please note: The ability to purchase ProServe activation tickets will end 30 days before the deactivation of this platform. All unused activation tickets must be redeemed prior to deactivation. These dates will be announced once confirmed by AGLC. (aglc.ca)
Please note: The ability to purchase SellSafe activation tickets will end 30 days before the deactivation of this platform. All unused activation tickets must be redeemed prior to deactivation. These dates will be announced once confirmed by AGLC. (aglc.ca)
Click on the "Forgot Your Password?" hyperlink on the Sign In page to retrieve your password. Follow the on-screen instructions. If you don't remember the email address assigned to your account, please contact us.
Visit smartprograms.aglc.ca and click on Create Account. Enter your information into the correct fields on the Account Registrations page. Check each field to make sure the information is complete, correct and up-to-date. Then, click on the Submit button.
You can update the information fields on your Personal Information page, except the Name and Date of Birth fields. Sign in to your account to update your information. Click on the [Edit] hyperlink beside the information you want to change, update and save your changes.
If the date of birth needs to be corrected, send an email to in...@dealusin.aglc.ca. Include your legal name and 12-digit SMART Programs Registration Number in the subject line. Include your date of birth with your request. SMART Programs will make the update for you.
Please use a personal email address on your account. Do not use one that belongs to someone else or an organization. Free email accounts are available from Gmail, Yahoo!, iCloud, Microsoft and other providers.
Send an email to in...@dealusin.aglc.ca. Include your legal name and 12-digit SMART Programs Registration Number in the subject line. Include your date of birth with your request. SMART Programs will make the update for you.
Yes, you do. Deal Us In program content belongs to AGLC and is protected by copyright. Our logo and name are trademarked. Material may not be reproduced, in whole or in part, without the written consent of AGLC.
Your SMART Programs account must show valid Deal Us In Phase One certification that does not expire within the next 30 days. Workers with expiring Deal Us In Phase One certification must renew it before registering for Phase Two.
Contact us to have your SMART certificates moved to one online account. Include your legal name, date of birth and Registered Gaming Worker number with your request, and the 16-digit SMART Registration Number for the account you're going to use.
Note: Restrictions placed on corporate systems, applications or mobile devices may restrict learners' access to program or exam content, or limit some functions on the SMART Programs' websites. Contact your IT professional for assistance or use a computer or device without these restrictions.
Click on "Program Options" from the menu bar. Choose "Online Training" from the drop-down menu. Read through the information, noting the date and time your program access ends. Plan your time so you can get certified before your access ends.
The online exam is timed. The clock cannot be stopped once the exam begins. If you accidentally close the test window, you can reopen it if the time limit has not expired. Completing the test in a single sitting is recommended.
Yes, you can! Sign in to your account. Click on "Program Options" from the menu bar. Choose the program you're working on, and then click on STEP 2: View Course. Click on the Contents button to get to the section(s) you'd like to review.
If you're retaking the exam, check the Completion Status page of your account to find out which section(s) need more review. Click directly on the test score. Then, go back into the online program and take a few minutes to look through these sections before you try the exam again.
Click on "Program Options" from the menu bar. Choose the program you're working on from the drop-down menu. If you've completed all program exercises and the questionnaire, click on STEP 3: Take Exam. Follow the on-screen instructions to take the exam.
If you did not pass, find out which section(s) need more review. From the Completion Status page click directly on the program's test score. Then, go back into the online program and look through these sections before you try the exam again.
Details about your test attempt belong to you, the learner. SMART Programs' staff and AGLC Inspectors have access to this information to administer the programs, confirm program completion and enforce Alberta laws and AGLC's policies.
AGLC cannot share information with third parties without the learner's consent. For more information, see the Privacy Statement page. To protect your account and information, do not share your sign in credentials with anyone.
Yes! Proof of certification is saved to your SMART Programs account for 5 years from the date of issue. Licensee staff must provide proof of Deal Us In certification at the request of an AGLC Inspector.
This is a QR, or Quick Response code. It is a two-dimensional barcode that includes information arranged in a simple black and white pattern. It can be read by an imaging device, such as a mobile device with a camera and QR code reader. After the code has been scanned, the QR reader changes the code to open a mobile URL, place a phone call or shows information.
Equivalency will not be granted for responsible liquor service certificates issued more than 5 years ago. Certification issued outside of Canada will not be recognized. Equivalency is not granted for any other SMART Program at this time.
Note: Legislation and policies are different in every province. Licensees are responsible for ensuring their workers understand and follow all Alberta laws and policies for the work they do.
Upon renewal, proof of certification is saved to your SMART Programs account for 5 years from the date of issue. Licensee staff must provide proof of certification at the request of an AGLC Inspector.
AML Certification is mandatory for all individuals exposed to the potential risk of money laundering or terrorist financing activities within a casino or RECs. This includes Registered Gaming Workers who are employed in a casino or Racing Entertainment Centre and key personnel of the AGLC.
Casino volunteers are not required to be AML Certified. The Registered Charity Advisor that the charity hires for their casino event will be AML Certified. In addition to the Charity Advisor being AML certified, all charities will receive an AML information package, and the Advisor will review AML policies and procedures at the beginning of each scheduled shift that a volunteer works.
Audio has been added to the program for people who prefer to learn through listening. You can choose to do the program with or without the text being read out loud. Use the audio buttons to turn the audio off, on, pause or replay it.
Most people find it takes about 1 hour to read through the course content, and write the exam. Your understanding of the information, comfort with online learning, and personal schedule will also affect how quickly you finish the course.
Visit AMLcertification.aglc.ca and click on the "Create Account" hyperlink. Enter your information into the fields on the Account Registration page. Check the each field to make sure the information is complete, up-to-date and correct, then click on "Submit".
If your company name still does not appear, or if you haven't been hired yet, type "Unknown" and allow a moment for it to appear in the drop-down menu below. Choose "Unknown" from the list and move on to the next step of registration.
To retrieve your password, click on the "Forgot your password?" link at AMLcertification.aglc.ca. Follow the on-screen instructions. If you do not remember the email address assigned to your account, contact the Anti-Money Laundering Certification office.
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